Tata Motors Complaints & Reviews

Dear Customer care Team,

PUNCH Prelaunch-booking on 10th Oct2021 in Jaika Motors, at Nagpur location . Not delivered till date & no updates from dealer & Tata motors.

Dealers are saying Tata motors are not delivering the vehicle to dealers on time so we are not able to deliver the vehicle .

Please let me know the delivery time of pre launch booking done from Tata motors to dealers

When can i Get the update from the dealer/Tata Motors for getting my vehicle .

This is really very frustrating, Not even order tracking is available with dealers .

My Order no: 001182

Hello Everyone,
My car met with accident and I took insurance claim for it on 26 Dec 21. It's been 22 days now and still the company says that we have ordered some parts and it will take another week for the parts to be delivered and post that they will fix the car.

If it takes this much time to order the parts of the same company, then TATA is the worst motor company, the worst customer support and most time taking company.

I am raising complaint on behalf of my father Mr. Pramod Kumar Singh,
Complaint no.- [protected]
Vehicle Model- - Tata Nexon
Reg No.- BR 11 AU 2823

Our Vehicle met with an accident on 24th Nov 2021 and on 25th Vehicle was towed to service center at Purnea.
I have been told that they will provide the towing receipt but it has been more than 45 days since then, I have been waiting to het the Money Receipt for Towing.
I had also raised the complaint in this regard a month back and after that I have followed up with them numerous times and every time I receive feedback that I will be getting the receipt within 24 hrs.

My vehicle is ready for delivery and I have no clue whether I will be getting the receipt and by when.

This is the type of service Tata is famous for, and there are millions of complaints, The internet is flooded with service quality of Tata motors.

Rahul r Simpi
Veh.no.GJ 30 A 8777
CHESIS NO.MAT632113LPGG6830
MOB. NO.[protected]
Res.sir I have to inform u that I have to bought altroz xm diesel car from pramukh auto mobile navsari gujarat. Year 2020 and I have to timely service at pramukh auto mobile navsari gujarat and pramukh auto mobile surat gujarat agency although l have to face very critical condition and serious problem in my car then surat pramukh gujarat agency have not solution my car problem and second time my car have to face same problem now a day my car surat pramukh gujarat agency so i have to comint that tata motor company not fulfill customers service so I can't afford tata car. Sir please solve my problem by Some reasonable way.

I have purchased new nexon dark petrol from select motors ramagundam.
I have received damaged vehicle and I have contacted for the same to the executive but they response is worst .
So could you please help with the further action and it’s really disappointing for me .front bumper and dash board glass break

For all this while I was feeling proud owner of Tata Tigor, which was delivered on 19/10/2021.
However Soon after the delivery, the car started giving problems as below:
1. Issue
No.1- During our family trip to Lonavla on 5-Nov, the car boot was locked and could not be opened. All the bags were locked on reaching the hotel. After contacting tata motors service center, very little help was offered and was told to tow the car to Pune center which was impossible.
Finally they( survoday service center, vasai East ) suggested to get the boot opened by local garage. We were able to open the boot and get the luggage out, however the boot got locked again. So after checkout from hotel, my parents rented out car from hotel to reach home since all our Luggage could not be fitted in car space with boot locked. Also the infotainment system was getting hanged frequently which was reported to Suryoday motors( vasai East).
2. Issue no. 2- the infotainment system was getting hanged more frequently and the maps could not be accessed. Also while playing music, the volume could be reduced as the system use to get hanged after few minutes on starting.The only option was to stop the car( which we did Frequently !) to reset the system. This issue was being experienced regularly now ( as of 17-dec-2021)
Again the issue was reported to Suryoday motors, which took a while to resolve.
3. Issue no.3- the seat covers were worn out in just 2 weeks and the issue was reported to Suryoday. Managed to get front seat covers replaced.
4. Issue no.4- on 13-Jan, the car failed to start. Strangely the battery was totally discharged in just 5 days.
Again Suryoday service sent me toll free no on 14-Jan morning. This response was again very slow. I had to google and seek road side assistance myself and get the car started the same day evening. I had previously reported the car battery issue( battery symbol displayed in car running condition) to service center however failed to get any update on same. I still can’t figure out how a brand new car with brand new battery gets drained completely in JUST 5 days.
I just wonder whether the car is actually brand New or just refurbished with all parts.
I have been highly disappointed with this purchase having to face so many issues every now and then. Not sure how many more issues I have to face in future.It’s actually more of embarrassing situation every time I have a breakdown. Having voted for the most trusted brand like Tata has let me down totally. Am so fed up and frustrated.
Attached pictures for your reference.
Please note I have been using car since 2009 and I have never faced such issues with new car!
As of today, the car has running of 1832km.
Please update on below 2 options for me:
1. Arrange for a replacement model
2. Buy back

Kindly resolve the issue on priority.

Brgds
Vicky Gonsalves( Husband of Snehal Gonsalves)

Dear Sir/Madam,

I received the delivery of Tata Punch Accomplished AMT with Dazzle Pack on 6th Jan. No complaints on the performance of the car. Look wise, road presence everything is Ace.

But when I turn on the Air Condition... I don't know the speed of the AC fan or the Ac temperature coz there is no display anywhere. After checking with the dealer they told me this feature is only available on the Top Variant.

Please allow me to express my utter disappointment with this. Display of Ac or temperature is not a feature, even the smallest car gives a digital display for the ease of Driver and passengers and here I am purchased a 9.5Lakh car and It won't show the AC display.

I am a big fan of Tata motors and really liked all the latest models... but I am extremely disappointed with this so-called feature of being not available on any variant except the top one... So I am humbly requesting the top management of Tata Motors to please look into it and resolve it. Even if I don't get control of the AC on the infotainment system I can live with it but at least give us a display of Ac fan and Temperature.

Name - Mayank Pandey
Vehicle no. MH47BZ6774
Chasis Number - MAT634024MPPR1060
Dealer - Fortune Motors, Nerul, Navi Mumbai, Maharashtra.
Mobile no. [protected]

This complaint is not against Dealer but the Tata motors itself.

My job application is cancelled on November 13.2021.im paid money for application registration fee rs.1250/- and security payment of rs.4200/-.your team was told wait 45 days for refund.till date completed 60 days . your team was blocked my number and anyone can't give response.
It is real or fake company jobs providing, please find this one and inform.

This contact numbers I have this process
+[protected]
+[protected]

Hi sir/madam,
I have booked a TATAPUNCH pure variant car from SELECT MOTORS, Karimnagar branch on October 25th of 2021. They have given assurance that we would get a car by at least ending of 2021. Now that its mid January and still I have not got any updates about my vehicle. The dealers are still not clear about when will we receive our vehicle.
2) Same vehicle from same brand has different waiting period for different variants and why is it so? is it a marketing gimmick to say that they have released a vehicle at so and so low price and when customers want their low price variant, simply reject their offer by cleverly implementing high waiting period?
3) How come a more equipped top end variant which uses more silicon chips have less waiting period than the base variant which uses less silicon chips? ( if the issue is related to silicon chip shortages)
4) Is the company simply afraid that the sale of an overall product get reduced if more and more moderately looking base variant vehicles travel on roads? this issue has to be sorted I as a huge fan of TATA MOTORS and their work am not feeling good by what this organization is up to.
On an purely personal request, I seriously need my TATA PUNCH vehicle to be arrived ASAP. If only the dealers would have mentioned about this long waiting period before, I would not have opted for this car in the first place. Please take this issue seriously

A person offering job for Tata motors which is absolutely fake. Asking for 2500 rupees. Please take necessary action against the number so that they cannot fraud other people.

I took my Nexon delivery on Jan 5th.

While taking delivery I found that the one touch driver power window is not working. I am not sure what quality of PDI tafe access is providing to customer ?

On Jan 7th, front tire got damaged ( not puncture) and the same is reported to Yusuf( sales guy) and Anuradha (Manager). On Jan 8th windshield crack was observed from the roof top side, the same has been informed to Yusuf and Anuradha.

On Jan10th, I visited the service center and met Yusuf, he took my vehicle for service after lot of quarrel. Till now no proper update is received from the team. If the service is this worst then I need to go for a different phase of handling this issue.

Worst service of Auto industry - Tata Motors ( tafe access)

I am facing a lot of problem due to the anti theft alarm system of my vehicle its getting activated suddenly anytime possible even if their is no threat to my vehicle but also its starting to honk loudly. It's has been few days since I bought the vehicle and this problem started on the first day itself. I want that thus problem to be fixed a soon as possible.

I recently purchased the dark edition of Nexon Ev, and within the purchase of 15 days there was an issue where a symbol was indicating on the odometer and the car did not start. After contacting the service center they took the car under care and the same was rectified. Now again the same issue has occurred and I am out at middle of the road and my car does not work. What am I supposed to do now. I am not able to share the video of the issue...

I have booked tata altroz xz plus from 29 oct 2021 at lankeswari tata motors bargarh, sambalpur.they promised to deliver car on 25 nov 2021. After 25th nov they said they will deliver before 25 dec...I have paid full payment from 28 dec 2021 bt till date am waiting... From last month its too irritating to hear from car dealer that they will deliver soon .

On Saturday 08/01/2022, I have taken my newly owned safari to Jagdalpur motors dealership to change my break pads. While taking the test the service guy has met with an accident with a bike. My car doors are on the left hand side has been badly damaged. Now the dealership is using my insurance to replace the vehicle which I believe should not be the case because I am not the one who has caused the damage to my vehicle. I expect some justice to be done on my loss.

Some fraudulent are reaching thorough whatsapp giving fake job opportunities in tata motors and asking for 3000 joining fees. [protected] this is the WhatsApp number of fake tata group and i received a message from [protected] to join this fake what's app group. I have all chat details and messages as proof

My Tata nexon xz+ DT diesel was just 6 months old when I started getting clutch sensor issues. Took to the service station took them long to identify the issue and was fixed. Within 1 and a half months the issue reoccured. Along with that the stereo doesn't work properly and tyre pressure monitoring error keeps popping up in console. I and my family are very much disappointed with the quality of Tata product. If I had to leave my vehicle at service station for most of the times I wouldn't have spent so much to get a new vehicle. I have mailed Tata Customer care but haven't got a satisfactory response. I urge the concerned department to either fix these issues once for good or give me a vehicle with no defects. I didn't pay for a defective one.

My car is just one year old and I recently done with 3rd service that is done after 12 months.
And right after service I am feeling so many jerks.
When AMT is on first gear and in bumper to bumper traffic then it is not smooth like before. I am felling so many jerks now.
This is so uncomfortable. Even passengers sitting in the car can experience the same.
Mob': [protected]

I booked Tata Nexon on 15 October 2021 from Zedex Mobility, Gurgaon, Sohna Road, I want delivery on 14 January 2022, today date - 8 January 2022, still not having any updates, I was assured by Mr Raza And Mr Anil they will delivery it on time.

I bought a tata tiago on Dec 4 2021, however due some reason I had given the car in the service center. After few days when my car was ok to be taken the service manager called me and clarified about my date of purchase to which I replied him, however he told the chasis number is booked on a different persons name Rafiqul Islam and the purchase date was reflecting 27-april-21.
Now I wish to know how come the car which was brought on 4-dec-21, is showing a different purchase date as 27-apr-21 and a different owner name in your system. Details of the car is plate number AS01EY4527 and the chassis no is MAT626350MKD31169. Refer the below photos uploaded for your reference. Kindly look into it Am I being given a second hand car modified as a first hand.