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Tata Motors Complaints & Reviews

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S
Sujaypaul
from Asansol, West Bengal
Dec 19, 2021
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I already filed a complaint about it on 15.12.2021. It is in process now. Now today i am adding more information and actual status of till date.
I attxching more documents about my complaint.
The gm of chandrani enterprises pvt. Ltd. Mr. Nitesh initially promised me that they would deliver the car by 20.11.2021. So accordingly i had paid the booking amount ₹21000 on 20.10.2021 and on 30.10.2021 i deposited more ₹25000 in favour if dealer. Moreover, on 28.10.2021 the loan was sanctioned and disbursed and check printed on 03.11.2021 in favour of the dealer, as gm mr. Nitesh promised to deliver by 20.11.2021.
And now as i've i've already stated earlier that i haven't recieved the delivery even by 16th of dec 2021. And my first emi of the loan has already been debited. Before making the previous complain the when i wanted to have a word with them, none of the dealer and its staff entertained me anyway. After the last complain i made, they contacted me & mr. Nitesh with his customer relation manager has sent an email stating that i would receive the delivery by 19th that is today but till we haven't received it yet.
Now it's high time i would like to request you to take a serious action against them, it's affecting my reputation in the society and family well initially some of mental health as well.
Tata Motors customer support has been notified about the posted complaint.
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    Y
    yashwat raysing
    from Nashik Road, Maharashtra
    Dec 19, 2021
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    Address: PB No 033, Old Agra Road Gadkari Chowk Nashik - 422001

    Respected Sir/mam,
    Tata Motors Ltd
    4th Floor, Ahura Centre
    82 Mahakali Caves Road
    MIDC, Andheri East
    Mumbai - 40 00 93

    Hi concerned persons,
    I, YASHWANT GAMBHIR RAYSING.
    I've booked tata NEXON XMS petrol variant on September 21, 2021 by paying Rs. 20, 000 booking amount. (Receipt no. : SMN/NSK/[protected] Under Sterling Motors, Nashik (MAHARASHTRA) Pin : 42 20 01

    By the time I was booking the vehicle, dealer promised me to deliver the vehicle on 15 October On special occasion of Dasehara. So hoping I will get the vehicle delivered on that day. But they didn't responded.

    When I call and ask the dealer on Sept 15th about vehicle delivery he told he is trying hard to find a vehicle to deliver, but he is unable to find any. He gave his sales executive's number to talk. When I called his manager they told they are unaware and are not responsible for his dealer words and they will do some arrangements to deliver the vehicle as soon as possible.

    When I asked for a expected delivery date they told me they will deliver it by November 3rd on Diwali Occasion.

    And next time when I going to ask for the delivery to the sales executive they answer back, TATA company did not providing us minimum order of the cars and it's not in our hand, we are trying to get your car till 25 December on Christmas. They suggest us a choice to buy a another colour car instead of WHITE. Cause another colour is available to deliver now.
    If I'm invested more than 10 lakh amount in car then why I'm compromise in colour, or any other specifications. this is my life savings amount and dream to buy a best car under this price range then why the hell I'm going to compromise about that.

    Now today Dec 19 2021 again I called a dealer guy (One who explained the car features and took booking) to ask about vehicle delivery, he is again telling we are trying hard to deliver your vehicle before the New Year and he is not sure that can happen or not. Also, they saying from the next year TATA can be increased their car prices. If your car delivered before the next 2022 year then it's not an issue but if your car came after Jan 1st then you have to increase some amount in quotation and you have to pay more. Is this true or it just a delivery techniques to force the customers to buy a car what they available now on their TATA showroom.

    My current situation is when Sterling Motors said we're delivered your car in just 15 days then I sold my old car, cause if they really delivered the car then I'm suffering from parking issue in my living location. and then from last 3 months me and my family suffering for many problems due to car like urgent hospitalisation and many more things.

    TATA provide us many features and best safety measurements in the whole country that's why we moved to the TATA but if TATA can't provide their cars to the customer then we have to move on again to the another company but we trust on TATA.

    Please do some justice.

    Yours Faithfully,

    YASHWANT GAMBHIR RAYSING
    Tata Motors customer support has been notified about the posted complaint.
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      D
      Dharmendra tiwary
      from Delhi, Delhi
      Dec 19, 2021
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      Address: Dubaulia, Uttar Pradesh, India
      Website: No varanti

      एक वर्ष के भीतर भी कोई वारंटी नहीं मिल रही है
      Tata Motors customer support has been notified about the posted complaint.
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        S
        Sharath Bhadren
        Dec 18, 2021
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        I have booked tata tiago XT variant from Sree gokulam motors Chengalpattu showroom on 18/12/21.i have emailed for cancellation of booking on 14/12/21.email sent to [protected]@gokulammotors.com and tl6gokulammotors.com as told by the showroom people.Till now I haven't received any refund of my booking amount and downpayment.also no response from anyone.total refund is 40000rs(11000 booking amount and 29000 downpayment).kindly look into this matter and do the needful
        Tata Motors customer support has been notified about the posted complaint.
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          M
          margesh nahar
          from Ahmedabad, Gujarat
          Dec 18, 2021
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          Address: Bopal, ahmedabad

          Dear Sir/Ma'am,

          This is with regards to my recent car purchase.
          I have purchased and taken delivery of Tata Punch on 17th December 2021. On the same day I noticed a few scratches on the dashboard and the AC panel is loose and sliding in. I am attaching a photo of the same. I immediately brought the vehicle back to the showroom next day (18th December). However, the employees here are not helping and blaming me for the scratches and not taking any responsibility.

          Hoping to hear from you soon.

          Thank you,
          Margesh Nahar
          [protected]
          Tata Motors customer support has been notified about the posted complaint.
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            A
            Atif Ali A
            from Delhi, Delhi
            Dec 18, 2021
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            Address: MUNDKA CARGO MOTORS DELHI

            Dear sir MY NAME IS ATIF ALI maine TATA ACE kharida tha Cargo Motors Sho Room Se
            Loan Pe Joki mera finenciar Hai Tata Motors Finance
            To Mujhe Jo RC Provide kar waya gaya hai Dealer ke taraf se uss RC Me
            Financiar Ka Naam Aa raha IDFC FIRST BANK
            WO kyo
            Mere Whicle ka number hai DL1LAF3133
            plz help me main bahut pareshan hun...
            Oner Name Atif Ali
            Tata Motors customer support has been notified about the posted complaint.
            Dec 18, 2021
            Updated by Atif Ali A
            My Mobile number [protected]
            My Email id [protected]@gmail.com
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              M
              manjudomate
              from Nanded-Waghala, Maharashtra
              Dec 17, 2021
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              Address: India

              Hello sir/mam
              today (17/12/2021) I recieved a call from a person named Neha Kumari who was offering me a job ad asked for some documents after that she asked me to pay 1100/- registration fees for employee ID generation and she was offering me a job role of Technical Supervisor and according to my knowledge this job role is only for mechanical engineers then I kept my friend on coference call and he asked her few questions like what is job role? what is eligibility criteria?, what is notice period? and legal mails or documents like offer letter etc. but she was not able to answer the questions she was continuously creating urgency so we disconnected the call I tried to upload recording in attatchments but am not able to upload it so I am attatching some proofs and contact numbers of the person whose name is Neha Kumari
              [protected]
              [protected]
              Tata Motors customer support has been notified about the posted complaint.
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                J
                Jaryaj Datta
                Dec 17, 2021
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                I've booked for Tata Punch Adventure with Rythm Pack from Tata Motors Lexus Kamarhati showroom on 3rdNovember 2021. Since then many a times I contacted the sales person for the delivery, but they are unable to commit a delivery date. I had paid 21000 as a booking amount. Please provide me the car within this month or provide me refund. I can't wait for such long blindly.
                Tata Motors customer support has been notified about the posted complaint.
                Any update on this?
                I've booked for Tata Punch Adventure with Rythm Pack from Tata Motors urs car at Mysore showroom on 3rd December 2021. Since then many a times I contacted the sales person for the delivery, but they are unable to commit a delivery date. I had paid 21000 as a booking amount and availed loan for this car, already one Emi deducted from my account and second Emi due on next week. Every month I am losing 4500 as interest with out owning car. Please provide me the car within this month or provide me refund. I can't wait further. I got reward for supporting Indian car maker.
                Regards
                Mohammed Najirudeen, my receipt no: 4617 dt.03.12.2021.
                I have booked TATA punch pure on November 18 2021 today is march 8 2022 till now I have not got delivery of the car, and the Dealer is not sure about the delivery date,
                TATA has bad repute...
                They only seem to be interested in laucnching new cars...when it comes to delivery of their cars to customers they don't bother the delay...sad and poor attitude
                I booked my punch adventure in February 2022 from RKL motors, Gida, Gorakhpur, Uttar Pradesh.
                I have been given false assurances for the delivery of the vehicle for almost a month now but there has been no promise on the exact date of delivery. The sales person isn't very polite and helpful, I have tried connecting with him multiple times but all in vain all he does is gives me a new date of 7-10 days later, and when that date approaches he asks me to wait again for next 7-10 days. I have already tried connecting the instagram handle and facebook handle of tata motors. All they do is provide an automated reply that concerned team is looking into the matter and someone will connect with me shortly. But nothing happens. I tried it two times and I got the same automated reply but there has been no resolution neither have I received any call. I have already paid 1 lakh as booking amount. Please help me with what to do next. This is my first car, I am an ex Tata Employee but I never expected this kind of response from Tata. The faith in tata is collapsing just because of this attitude.
                Booked in Patna Feb 22 Punch adventure grey they give assurance for delivery in March 22 after some time they offer white color
                And till date no commitment for delivery schedule
                Booked Tata punch Adventure AMT grey on May 2022 at SRT TaTa coimbatore., I haven't recieved the vehicle yet and also no promised date.?

                There is no clarity given to the customers
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                  S
                  Sujaypaul
                  from Asansol, West Bengal
                  Dec 15, 2021
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                  Respected Sir/Madam,
                  I had booked Tata Punch Adventure AMT at *Chandrani Enterprises Pvt. Ltd., Asansol, West Bardhaman, West Bengal, * on *20.10.2021*. At the booking time it was commited in Commitment From the car wiil be delivered within *four to six weeks* i.e. the date of delivery from *17.11.2021 to 01.12.2021* . So, I was hurried and accelerated to early sanction of loan. And I succeed the loan was *sanctioned on 28.10.2021* and after again assurance from the dealer the loan was *disbursed on 03.11.2021 and the cheque also printed on 03.11.2021* . But till date I had not received the car however, it was passed already *eight weeks* . At early dealer stated that the car may be *delivered within 21.11.2021 to 26.11.2021*, but they failed. Again dealer stated the car wiil be delivered within *03.12.2021*, they again failed. Lastly dealer promised that the car must be delivered from *12.12.2021 to 15.12.2021*, but again failed to deliver. The *EMI* of my loan was already strarted on *10.12.2021* and I *paid it on 10.12.2021* . If dealer *had not promised* about delivery date, I had not hurried to sanction the loan as well as not disbursed the loan too early, so that I *had not been paid the EMI*. Now I am *paying EMI without receiving the car* .
                  So, it is requested that to look into this matter and take necessary action against the *dealer*, who appointed *bogus* type of workers to *prevent the goodwill* of Tata Motors. And may kindly send the feedback of action to me.
                  Thanking you,
                  Yours' Obliged,
                  Sujay Kumar Paul,
                  3C, Chinnamasta Tower,
                  Gouranga Sen Sarani,
                  P.O. Radhanagar Road, Burnpur,
                  West Bardhaman, West Bengal,
                  PIin 713325
                  Tata Motors customer support has been notified about the posted complaint.
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                    A
                    ankitbondwal
                    Dec 15, 2021
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                    I booked a car in Zedex tata showrooms in Oct 2021, and after sometimes canceling the same on 10Nov, 2021. But on further discussion, I hold my cancellation request. But due to some reason, I decided to cancel the booking, and on 26Nov, 2021. I canceled the same with the salesman's acknowledgment. But now it's been almost 20 days and didn't get my refund back.
                    Tata Motors customer support has been notified about the posted complaint.
                    Dec 15, 2021
                    Updated by ankitbondwal
                    I booked a car in Zedex tata showrooms, 26, Ground Floor, Niho Scottish Mall, Sector 48, Sohna Road, Gurugram, Haryana -122003, in Oct 2021, and after sometimes canceling the same on 10Nov, 2021. But on further discussion, I hold my cancellation request. But due to some reason, I decided to cancel the booking, and on 26Nov, 2021. I canceled the same with the salesman's acknowledgment. But now it's been almost 20 days and didn't get my refund back.
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                      J
                      Dec 15, 2021
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                      Address: Surat

                      I own a tata nano cng + petrol car.
                      I would like to bring in to notice to the company about the faulty
                      My car has started showing cng pressure regulator issue at 65000kms. My nearest tata sevice station has Quoted 32000 and say your pressure regulator has to be changed.

                      So i would like to highlight some points and urge company to kindly look in to it.

                      1- how long an cng pressure regulator runs from the purchase of the car.
                      2- why company is offering so high cost for the pressure regulator.
                      3- if the engine itself is made to run for 3-Lkh kms then why the pressure regulator is giving issues at such a low run.
                      3- although it's a newly launched nano cng +petrol then why company is not aware of this issue
                      As its creating a huge price dump for customer for his small dream car.
                      If the maintainance cost is high how can a common man afford this car.
                      4- what should be the next step to resolve this company fault.
                      Thanks

                      [protected]
                      Tata Motors customer support has been notified about the posted complaint.
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                        Anshika37
                        from Balangir, Odisha
                        Dec 15, 2021
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                        Hi,
                        We booked Tata altroz xm at Lenkeswari Showroom Balangir Odisha on 18th Oct 2021.
                        Its almost 2 month to complete we haven't got any delivery date yet.Again and again we are calling to the dealer and they are not able to give any clarity for this.
                        During the booking time, they told within diwali we will get it.
                        It's their responsibility now to tell us about our booking.
                        Please take the issue in priority as we are waiting from so long .
                        Tata Motors customer support has been notified about the posted complaint.
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                          K
                          Kodiarasu Gunasekaran
                          Dec 15, 2021
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                          I have booked tata punch on October 19 2021. Till now I have not got any proper updates from tata motors.
                          Tata Motors customer support has been notified about the posted complaint.
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                            Parag Kumthekar
                            Dec 14, 2021
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                            Hello Team,

                            I have bought Tata Nexon XZ+ Dark Edition from Rudra Motors Pune but not received Dark Merchandise yet.

                            Can you please let me know the procedure to procure these merchandise because I was told that it will be delivered to my postal address via Post/Currier.

                            Thanks,
                            Parag Kumthekar.
                            Tata Motors customer support has been notified about the posted complaint.
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                              Haripriya Rai
                              Dec 13, 2021
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                              Address: Ground Floor, Bren Mercury, Junction, Marathahalli - Sarjapur Rd, Kaikondrahalli, Bengaluru, Karnataka 560035

                              Hi,

                              We have booked our TATA Nexon vehicle from Kropex Auto Pvt Ltd, Sarjapura Bangalore on 11th Sep 2021 and promised as on paper to get the delivery of vehicle in almost three month.
                              We have completed the ideal waiting period for the vehicle where in there is no update after so many follow ups we are doing to the showroom.

                              We tried getting in touch with some higher authority and we came across the news that we will get our vehicle In Feb 2022 which almost 2 months more then the promised date and without any compensation.
                              Showroom guys still trying to fool us by giving false date when we ask form cancellation.

                              Booking Details
                              Dealer Name - KROPEX Auto Pvt Ltd.
                              Sales Order- 6650
                              Name of the Person- Neeraj Singh
                              Date Of Allotment - 10/09/2021
                              Tata Motors customer support has been notified about the posted complaint.
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                                G
                                gargravish
                                from New Delhi, Delhi
                                Dec 13, 2021
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                                Secondly, their service network which should get the title of India's biggest chain of defrauders... I had my car serviced for which they charged me Rs. 20650/- out of which 10k is parts cost and 10.65k is labour cost which has vague entries like gold club membership booklet which I haven't asked for.. Best part there is no booklet in the car too, they charged for each part labour and then adds up major service charge of Rs. 4500/- on top of it. But the best part comes now... Within a week of service, car breakdown in night in middle of road causing traffic jam all around which is most embarrassing moment and leaving my family stuck in between. At least it leave me no option but to leave the car in sideway and get the Uber only good thing in this due to God grace I am very much in the city and thus able to get my family to safety, if I have been on highway or remote mountains not sure what would be my condition. With this kind of experience how can you trust or support your own brand fire whom their customers are mere geniepigs.
                                Tata Motors customer support has been notified about the posted complaint.
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                                  prema sundar
                                  Dec 12, 2021
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                                  Within in a year of purchase we could notice so many paint rusts and coating peel off in the hand brake and the TATA motor service centre in Hosur is very worst service.
                                  Tata Motors customer support has been notified about the posted complaint.
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                                    ankitcpcl
                                    from Chennai, Tamil Nadu
                                    Dec 11, 2021
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                                    Address: Madhavaram chennai

                                    Sir, I have booked Nexon XMA 5 at TAFE access mount road Chennai on 30.09.2021. Till that time I am waiting for its allocation and the best reply on daily basis from the agency is that Today will get the allocation details. Please let me know whether am going to get my car or not?

                                    Ankit Kumar Srivastava

                                    RMN [protected]
                                    Tata Motors customer support has been notified about the posted complaint.
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                                      aditya3853
                                      from Saharanpur, Uttar Pradesh
                                      Dec 10, 2021
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                                      I have booked altroz xe rhythm model on 8th October 2021 and after 22 days company discontinued the model and stopped booking of above mentioned model.
                                      At the booking time sales executive promised to deliver the car on time.
                                      Now, due to semiconductor shortage and other things, delivery get delayed for more than 2 months.
                                      Now, dealer is asking for price hike in this period, no price protection is allowed in respect to booking made.
                                      Tata Motors customer support has been notified about the posted complaint.
                                      Who marked it as resolved? This website is a scam.
                                      As soon as I post this complaint, this marked as resolved on its own.
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                                        Promita D Madhuriya
                                        Dec 9, 2021
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                                        Address: Tata motors Ltd Safdarjung Delhi

                                        We have booked our Tata Nexon from Tata dealer, Safdarjung (Delhi) on August 2021.. We are being given various delivery dates till now.. N today it's 9 Dec till no updates on a confirm delivery date.. only thing the executive says is that there is no supply from the factory... Kindly look into the matter ASAP
                                        Tata Motors customer support has been notified about the posted complaint.
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