Tata Motors Complaints & Reviews

I work in Indian Rlys. I bought a Tata Harrier XZ+ dark edition from TC Motors Rajarhat, it was delivered on 16/09/21 but invoice was not given. Dealership had never informed me about any type of corporate discount despite me asking for it at booking time.
My colleague went to another dealer for booking his harrier on 25th Sept and in the quotation he got, there was corporate discount of Rs 5000/-.
When I confronted my dealer, he told deal changes with customers. But now when i got my invoice it shows a corporate discount of Rs 5000/- although i didnt receive the discount.. sum total of invoice amount+ fastag+insurance+road tax amount is still 7000 less than what i paid. They say 2k is for road tax processing charge which i find absurd and wrong. They have no explanation for Rs 5k which is definitely the corporate discount which they must have got from tata and did not extend to me and are not doing so.

I hv booked car before 3 months but no any updates regarding car and not yet got car

Sir,

I had purchased Tata Tiago in Aug 2020, I have only driven 16, 000 Kms so far. One day I noticed that in my front tyre are worn out. and I went to tata service center (Jalaram motors ) in Pal area in Surat Gujarat and i complaint this to them, to which the told me that the same will be forwarded to Godd year.

Good year engineer inspected the tyre and told me that it is an issue of alignment . and this is not a manufaturing defect.

Sir I have given my care at 13, 000 kms for alignment in jalaram motors(Green City Rd, Bhatha, Surat, Gujarat 394510) and very next day I went again as I haven't seen any changes in alignment and they told me its all good.

And now they are saying it is not a issue of alignment.

Please let me what should I do?

Looking forward to your positive response.

Regds
Nirmit Pandya

Hello,
I have purchased a new Tata Safari 2.0 XM on 9/9/21.Car odo is 1071 kms.Today when i tried strating the vehicle it couldnt start and after stepping down from vehicle i saw huge amount of diesell flowing beneath the engine bay.It is a brand new car and only 1071 kms.Car is in idle position from 2 days.Could you please explain why?

I, Jignesh Vankar purchased TATA NAXON XZ+(O)
REGISTER NUMBER GJ-06-PF-7345 FROM TATA ABC AUTO LINK RANOLI BARODA.
DATE[protected]

Still waiting to get my wearable key 🔑.
PROMISED WITHIN. 1 MONTH.
Mr Parth Suthar is my relationship manager and constantly delaying delivery of my wearable key and giving various reasons for. The same.

KINDLY LOOK IN TO THIS MATTER AND REVERT ME AS SOON AS POSSIBLE.

Thankyou.

JIGNESH VANKAR
[protected]

Dear sir/madam
I have purchased new tata harrier xz+ on 10th September 2021 from first mobital shahpura.
After two days I got its rear left side tyre was damaged.i went to showroom many times and complaint for this but he is saying only one thing that it's Apollo tyre company's problem not mine.
So I am requesting to you that my tyre should be change from tata showroom.

Thanks and regards
Mahesh chandra gadhwal
[protected]

Complaints : Vehicle sold has manufacturing deffects

Delaer/Service center Name:- Bhagvati Autolink PVT.LTD, Jamnagar
Model:- TATA Tiago NRG
Vehicle No:- GJ 37 J 4468
Chasis No:- M80626348MKG51344
Engine No:- REVTRN08GYXM16306
Date of Purchase:[protected]
Bill Invoice No:- IBHAJA[protected] Problem Details:- "I've requested to the company for the replacement as the company has sold the vehicle with manufacturer defects. My car is facing the issue of (Engine Check Lamp Error) in a new vehicle for 6 times in just 40 day of purchase, even just after just 10kms from delivery time 1st time error came and they said me it might be come because of from washing. Hence, I've approached the company/dealer but till date, the GRIEVANCE is not been resolve. So. I would like to know what will be the further steps to resolve the issue as the company is not responding and has not provided satisfactory clarification regards the same.

Last time I've dropped my car for 20 days for solution of this error and they said my that they have been replacing the ECU and when its solved from their side they call me for pickup my car, But after reaching my home (drive 70kms) that error 6th time occurred and this time it's seem like misguided activities with us, that error set as dimmed in night we can see easily but in morning we can't see it clearly so they do some fraudulent activities with us that we can't see and drive as like we don't have that error.

Also, after 20 days in at workshop, when I'm taking delivery of car SM said that we have changed the ECU but after discussion with head of tata motors (Mumbai) they said ECU is not changed in car and when I asked SERVICES manager he doesn't know what's happening, ECU is changed or not.

In this all error time they don't pay for petrol, even when they pick up car from my hoe to their workshop 60kms I'm paying for that.

EXPECTED: i wanted to have the replacement of the vehicle or compansation as I'm facing the issue since from the date of purchase and lost much of hard income because of that mental harrasment."

Complaints : Vehicle sold has manufacturing deffects

Delaer/Service center Name:- Bhagvati Autolink PVT.LTD, Jamnagar
Model:- TATA Tiago NRG
Vehicle No:- GJ 37 J 4468
Chasis No:- M80626348MKG51344
Engine No:- REVTRN08GYXM16306
Date of Purchase:[protected]
Bill Invoice No:- IBHAJA[protected] Problem Details:- "I've requested to the company for the replacement as the company has sold the vehicle with manufacturer defects. My car is facing the issue of (Engine Check Lamp Error) in a new vehicle for 6 times in just 40 day of purchase, even just after just 10kms from delivery time 1st time error came and they said me it might be come because of from washing. Hence, I've approached the company/dealer but till date, the GRIEVANCE is not been resolve. So. I would like to know what will be the further steps to resolve the issue as the company is not responding and has not provided satisfactory clarification regards the same.

Last time I've dropped my car for 20 days for solution of this error and they said my that they have been replacing the ECU and when its solved from their side they call me for pickup my car, But after reaching my home (drive 70kms) that error 6th time occurred and this time it's seem like misguided activities with us, that error set as dimmed in night we can see easily but in morning we can't see it clearly so they do some fraudulent activities with us that we can't see and drive as like we don't have that error.

Also, after 20 days in at workshop, when I'm taking delivery of car SM said that we have changed the ECU but after discussion with head of tata motors (Mumbai) they said ECU is not changed in car and when I asked SERVICES manager he doesn't know what's happening, ECU is changed or not.

In this all error time they don't pay for petrol, even when they pick up car from my hoe to their workshop 60kms I'm paying for that.

EXPECTED: i wanted to have the replacement of the vehicle or compansation as I'm facing the issue since from the date of purchase and lost much of hard income because of that mental harrasment."

My nexon xm have oil leakage within a month of purchase. Which drove less than 1500 km. I don't know what all related complaint will arase in long run.

I am raising this complaint against Maurya Motors Private Limited for selling me a defactive bus details mentioned below and other necessary details.

I have purchased a new chassis LPO 10.2/5 AC (BR01PM 4592) on 20-July-2021 from Maurya motors and sent it to an external body maker for body work, and delivery of the vehicle is done by the Dealer to the body maker.

When I took the delivery of the vehicle from the body maker and while returning to my home, the vehicle started to creating problems. I have to stop after every 30-40 mins as the Accelerator was not working properly and vehicle is not running.Rather then returning to my home I directly went to workshop Maurya Motors Private Limited in Bihta (Bihar). They checked it and confirmed that everything is ok . When I returned to my home next day the same problem occurred in the morning. This time I contacted the to Maury motors workshop patna they told to me bring to bus to their service center in patna. they kept the bus for 2 day and said our Engineer will came next day and check the vehicle. After 2 days they returned the vehicle and said that everything is fine and again next day the same problem occurred and again I wen to tata motors workshop in Bihta. This time they said the urea tank have some problems and need replacement. I told them to do so but to my surprise that tank is not available in the workshop neither in patna as informed to me by the service center.

The bus is in Service center from 19-Sep-2021 and several deadlines have failed for the defactive parts arrival and result in non-operating of my bus and financial loss.

And i am looking for a compensation from the Dealer for the financial loss that happens because the bus is not operational from[protected] and still my problem is not resolved after multiple visits to the workshop as I am paying to the banker towards the EMI and Bus staff and already paid the taxes of the bus for the quarter.

Thanks and Regards
Santosh Kumar
Mo. [protected], [protected]
Secondary Email Id: [protected]@gmail.com

Despite my continuous requests through email and phone calls to Tata Motors customer care, the subject issue is not being addressed properly. My complaint reference no. registered with Tata Motors is[protected]. Had a great opinion of Tata Motors. However, I changed my views keeping in view the way I am cheated and the pathetic response from Tata Mototrs on the issue.

Tata motor ke body shop me meri gadi banne ke liye gai thee jaha worker ne petrol 5 liter nikal liya.

Hi Team,
I would like to raise a formal complaint against the various issues which I am facing since the first day of my purchase.
I bought a Tata Nexon XM diesel from Grover Motors, Bareilly, Uttar Pradesh (India) on September 9, 2021, in the name of Ankur Pundir S/o Mr Kuldeep Kumar Singh. Model details are as follows:
- Tata Nexon XM
- Diesel
- Chassis No.- MAT627132MLH55253
- Engine No.- 1.5CR05GYXW14335
- Colour - Silver

Following are some of the issues that I am facing in my car and which is not expected from a new car at all. That too when the car company belongs to a great industrialist like Mr Ratan Tata:
- Steering wheel was not properly fixed and it was tilted more towards its right. The car was going right while keeping the steering wheel straight. (issue was fixed on the first service.)
- Vibration and metal sounds are coming from the driver side's window and door. (Denter tried to fix the issue on the first service but made it worse.)
- Vibration and metal sounds are coming from the passenger side's rear door.
- Noise of some sort of metal strip or box from the steering unit.
- Center console is not properly fixed and a big gap could be clearly seen. Additionally, It makes a lot of screeching sounds when touched.
- There is a lot of vibration in the clutch when AC is turned on and the compressor starts working.
*There are other sounds as well, but I am still trying to figure out the sound-producing or defective part.

It is really worrying and disheartening to face so many problems in a brand new and highly reputed car. I took a big loan to buy this car and it's really horrifying and already giving me sleepless nights.

I really do believe that you will take some necessary actions to rectify these problems (However, I spent almost 8 hours in the service centre on my first service to get these problems fixed but all went in vain.) or work on some other alternatives to help me in getting a permanent solution for these problems.
Hope to hear you from soon.
Thanks & Regards,
Ankur Pundir

Dear Team,
I bought my Tata altroz (XE) on 7 Aug 2021 From Nagpur Jaika moters and very next day I have noticed that rain water was dripping from my roof.
l have immediately captured video and shared with my Tata sales advisor he asked me so visit nearest Service center since I was at my home town Yavatmal I have submitted my car to Tata service center Yavatmal.
After inspection it is found that there was a leakage through...

My tata tiago has a crack on Twist beam welded structure assy with some kind of oil leakage, it seems that it’s a manufacturing defect, I visited Tata Motors Service Jamnagar for solution, but they were not even able to identify the problem.

I requested for car service for my car as it is too emergency as a patient was waiting for my presence to undergo surgery. I was requesting for pickup of my car for service for 5 days continuously to the concerned person a female in pillayarkuppam Tata service center pondicherry. Everyday they made me to wait for the pickup so I spent 5 days for them like a mad guy leaving my work. Everyday they were telling that their drivers went for a breakdown longtrip. I want to know whether just 2 drivers will be available for such a large network Tata?. I'm really disappointed and frustrated with the way they showed their negligence towards a customer like me. So I have decided to give a car service in a private setup. But literally that female is of no use in Tata service center. And my car due got over by February itself and I was requesting for the clearance she doesn't even respond for it. Such a worst staffs and poor service

I took my altroz xm+ to showroom for second free service at sixth month. Car was producing noise during steer. Two anti roll bar link were replaced and Rs. 1900.00 was charged. Why these parts are not covered in warranty?

After servicing, mileage was drastically dropped at 8kmpl. Now it is around 11 kmpl. These figures does not match with claimed mileage of 19 kmpl.

Please look into this and revert back

Regards

Ratul Halder

car no. CG13AN 5137
Date of service 16.09.2021

They took the bookin amount for tata nexon. While doing PDI we didn't like the car we asked them when can we get the next car.But they have waiting for 2months . Tata motors(Sagar Motor Greater Noida) denied that it customer's fault that they didn't like the car we will not refund the charges.

Sir,
on verification of repair estimate as well as vehicle it is seen that the denting charges (cutting, removing, & installation of wind screen) is Rs. 10, 000, which is more than the actual value. Estimate date 07/09/2021 copy enclosed. It is also ascertain that the concerned authorized service station is some times unnecessarily replaces the spares of vehicle.
The concerned authorize service station has unnecessarily created bad massages of TATA light vehicles among the local peoples due to costly maintenance.
Hence, please you are requested to look into the matter personally & take necessary action as soon as possible.
yours well wisher
Sisir Kumar Sahoo (Email- [protected]@gmail.com)

Company is not giving service properly staff is misbehaving not sloving problem of our vehicle since from 6month MH 13 CU0833