Tata Motors Complaints & Reviews

Dear Tata Motors,

This is Hrudananda Sahu based out of Bangalore.

I booked Nexon XMA Red Color on 2nd April 2021and today it's 22nd July 2021(111 days, 16 Weeks), there is no update from the dealer(KROPEX Auto Pvt Ltd, Hosur Road Bangalore 560100).

I also got the information from the dealer that if the vehicle is not delivered within 31st July then I have to pay more as per the new pricing.

May I kindly request you expedite and deliver the vehicle at the earliest.

I have raised complaint #[protected]

Attaching the Booking Order and advance receipts as supporting documents.

This is really disappointing to see the kind of service from both Tata Motors and Kropex Auto.

Regards,
Hrudananda Sahu
[protected]

Booked my vehicle on march 14 and malwa motors prashant vihar has no idea of where my vehicle is
And are ignorant

I purchase TATA NEXON XZA+ from UNITY motors Pvt ltd Kolhapur on 20/04/2021.only one key provided by the dealer by saying company is not providing the 2nd key.this is not good for company like your status.we are investing so much money buying your car and company is not providing all accessories like keys which is most important part.

Rats are getting inside of the driver cabin.
In a car of worth 11-12 Lakh, why Tata is deliverying it without closing holes through which rats can get into even driver cabin.

it spoiled my seats and roof top.

I want NOC ( HP 32 A 2762) RlA GOHAR HP (nitt.[protected]@gmail.com

Hi i have booked tata nexon from stearling motors nashik on 21st dec 20 and they promised me to wait for 3 months and now its about to 8 months and not delivered yet.and the showroom people have now clue of any thing. Have complained in tata customer care and they are clueless also. Useless service. This is why people like me have loose faith in make in India. Sorry to say.

I booked the Tata Tiago XZ model on 21/4/2021. Price of the car has been increased from 08/7/2021. But Tata Motors assured price protection of the bookings made before 07/7/2021. Now the dealer (Raj Motors Rohtak) denied me price protection stating that my name is not in dump. So Ihey can not give any price protection. On complain, company forwards my complain to dealer and close it without resolving it. No feedback is taken from me. Price increased Rs. 11617/- and also due to this increase I was charged Another Rs. 19500 Appx in registration of car. Total excess amount taken from me Rs. 31000/ appx

We means two person want to purchase TATA Altros car but we have to back our steps because of your service... 1.no service centre within 100 kilometre. 2..many of your customers said service is very very poor... Kindly help me to know?

Tyer air

Through this complaint i want to bring to your attention my issues with the TOTO Nexon Full Option car that i have owned for over one
month now and all the work including seat cover is done from tata showroom and the poor consumer experience that i have faced, which i would rather call ‘harassment’.
Primarily i have been facing the below issues since i bought the car. While these are listed below,
i have shared a detailed explanation around each of these.
• issue : On the second day after delivery of car there was a diesel leak and had to toy the car to service center and they replaced the filter(Photo and video proofs are available). There was diesel leak which is very dangerous for the passenger.
• issue Tire developed a crack and became completely flat. Enquired about the same at service center and they informed me that if the TYRE GETS HIT BY A STONE THEN THERE IS NO WARRANTY, well i suppose nexon is for Indore driving option. cost of one tire is 9800 well that is a lot for Indore tires lol.
• issue : Sunroof is not closing properly.
• issue there is dent om the roof which is not easily noticeable, after the tire issue i inspected the vehicle and i found it.
• issue manufacturing defect on dashboard.
• issue manufacturing defect near the gear.
• issue rear window beading has manufacturing defect
• issue : there is a sound from rear left side when car goes over a hump.

I spoke to Jithin K V who is the head of service for Kerala division and he informed me that expenses i have to bear as TATA is not responsible for the same and there can be quality issues with the vehicle which customer has to bear. I have never come across such a rude service Head in my life.
please be double careful before buying Nexon, there are lot of manufacturing defects.

I am oishi saha, actually car booking 29/05/2021 but till now not delivery or
dealer (K.B.Motor Pvt. Ltd, Kolkata) not cooperate .

Hi Team,
I booked the Tata Nexon xms(p) variant from SRTTataCbe(Twitter handle of the dealer) on May 07th. But I have not heard any progress from them till now. I know it's a pandemic time and the deliveries are deeply affected.
But in my case, SRT staff were urging me for the payment so that the vehicle can be delivered in the first week of June.
After the loan sanction on May 23rd, I'm waiting until now there is no progress. I have also paid my first loan installment of 20k on Monday 5-JUL-21 without knowing anything about the vehicle.

I complained about this issue already on Twitter. They reached out to me and made a false promise that the vehicle will complete production by July 15 and then would be dispatched.

Till now there is no response from them. This is very disappointing and reducing the valuable trust of TATA motors.

I doubt whether they have really raised a vehicle request with you. Kindly check and let me know the real condition of my order.

Sir
With great reverence and humble submission I want to submit that I have purchased Tata Tiago NRG in Oct 2018 from one of your authorised dealer namely AM Tata motors hyderpora srinagar Jammu & kashmir bearing Registration No JK01AH-7525, Chasis No:MAT626289JKH79914 and Engine No:REVTRN02HRYK80889

After doing my 3rd free service of the said vehicle I found missing problems as well as milage problems so I immediately aproached the AM Tata motors for redressel of the issue.The Am tatamotors dealer worked on it and delivered my car to me but the issue was not resolved properly and the said vehicle was not properly functioning.so after some days they agreed to get my car to their showroom after repeated requested calls.on inspection they told me that their is some throatal sensor problem, I requested them to replace the defected part but instead of replacing the said part as the vehicle was within warranty period, they only change the spark plugs and assured me that problem is rectified now.

It is important to mention here, that I also submitted the written complaint as well at that time before the then service manager.they assured me that problem is rectified and error is cleared, even assured me in writting that even if the same problem persists in future we will take action on the same complaint.copy of the complaint is attached below.

The above mentioned vehicle persist to have the same problem on & off which I used to intimate the concern dealer(AM tatamotors) and used to go there office with request to clear the problem permenently and save me from on &off trouble.but they just used to avoid by just clearing spark plugs and clear errors through computer just to buy the time and the main problem remained as it is.
Then during covid period it was not possible to approach them everytime.so the persistance of problem increases the intensity and my vehicle was unable to drive then I managed to reach the vehicle to the AM Tata motors service center for the same problem rectified but the present service manager denied to provide the service under warranty and is not accepting the written commitment of his predecessor.

Sir i am the sufferer for none of my faults.even the service manager was not ready to take my car then after long discussion he just allowed his staff to provide a job card and the vehicle is now lying with them.copy of job card is attached below.

To the utter surprise I recieved a text message from the concerned dealer today that I will have to pay now for daily parking charges of 250 rupees.its very much unfortunate from their part.secreen shot of the said text message is attached below.

I request now your goodself to rectify the problems of my vehicle properly and permenently by replacing the faulted part within warranty rules as the problem persists from the very begining.i have suffered a lot till now and I have driven my vehicle only 3200 kms and I am not in a position to pay theamount for its replacement.so I request your goodself to take good will approach for your valued customer and hope for the redressel of my grevience very soon.

Yours faithfully
Mudasir sarwar
Ph. No [protected]

3 months delay., before 3 month back I gave my nexon car for servicing to Kvr dream vehicle.Kannur Kerala ..but till today I didn't received my car ..and dealership persons not at all responding..customer servicing is very very poor..

Dear Sir,

Good Day…

This is to inform you that I’m owner of TATA Nexon XMA (S) (chassis no # MAT 627244MLA06737 );the car received from dealer NCS Kayamkulam, Kerala on 18/3/2021, from the first day my car music system / reverse camera (Blaupunkt / additional purchase) not working properly, hanging always & this issue I’m informed to the dealer on the same day ; Unfortunately they are didn’t provide any solution/ service to rectify the issue & I’m not satisfied with dealer service as this complaint report to the concern more than three months & still no updates / follow up from them .
Kindly do the needful to rectify / solve the problem & make your Client happy .

Thanking you
Rupesh Pillai
[protected]

Tata Motors
It is very sad to tell you that the car which I have bought from you..
TATA Nexon Red Petrol Manual XZ

It has only been 4 months to guys this car and my Car engine suddenly heats up and get lock on the highway.

This is not expected from the TATA Motors to provide such a vehicle.

Though your Technician arrives their within 2 hours it's good but this is not the way to...

Dealer Address : Tata Motors Cars Showroom - Bafna Motors, Law collage road, Pune - 411004

Booking Date : 09/11/2020
Booking Receipt Date : 09/11/2020
Booked CAR : Nexon (P) XZA+ (O) ST
Booking Cancellation Date : 15/01/2021

- Full Description -
After failed to provide any delivery date, when I requested for cancellation of my booking, I haven't got my booking amount back, only false promise when I call every time that amount will be credited within 8-10 days.

I want my refund back.

Thank you !!
N R Nalawade

Myself Sreenivasan from Kannur Kerala holding Tata Tiago KL 78 B 0128 have been scheduling first service for past one month. None of the representatives in the service center is scheduling the appointment, they always transfer the call to someone and keep us waiting for long. My vehicle has covered 4000+ km and it's already time for 2nd service, still my first service is not yet done. This is the worst experience with the service centre. Should I take my vehicle out to local garage for servicing? Or please do the needful.

Thank you.

Dear all,
I bought harrier XZ BR04AF1262 on dated 15/02/20. I am very frustrated and disappointed about our vehicle performance. I have facing so many times our vehicle had breakdown. Last 3 days our vehicle in work shop but when I am going on the way our vehicle do some another problem. I want to please do needful accordingly.

Dear sir,
My Intrav10 magic breakdown 26.06.2021