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Tata Motors Complaints & Reviews

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Updated: Nov 5, 2025
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V
vinsins2021
Jul 24, 2021
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Address: Varanasi

I moved from Bangalore to Varanasi and re-registered my car in local RTO. Now my number plate still not received for which I connected to my registered dealer Prerana Motors Rajaji Nagar Banaglore.

Ms. Shwetha is the lady with whom I have dealed my vehicle at the time of purchase and I connected to her only for my CAR number plate. Same response I am getting the way she used to give when I purchased the vehicle and called for issues I was facing in my new CAR.

Prerana motors Rajaji Nagar is the worst authorised dealer who know only to sell car and no further service.
Tata Motors customer support has been notified about the posted complaint.
no action till yet
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    A
    Arpit Mittal 1997
    Jul 24, 2021
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    Address: Meerut

    Dear Sir,

    I wish to complain about My brand new car TATA NEXON (P) XE NEW
    Chassis No. MAT627223MLF41320 with that I purchased on. 19/07/2021
    SHREE VASU AUTOMOBILES LTD. C-1, SHATABDI NAGAR, DELHI ROAD, MEERUT.

    We have been charged more than the total amount billed.

    1. We had bought car accessories from company (SHREE VASU AUTOMOBILES LTD.) for which we were charged more than the bill and we were first paid the total Amount and then the bill was given.

    2. We were charged more amount than the Insurance Total Amount.

    3. We were charged more amount than the Registration Total Charges.

    4. Our first choice is car number was falsely promised by the car agent (KARUN SAXENA) and cheated by the RTO agent (MEHRAAJ).

    You should solve our problem as soon as possible and take strict action.

    When I first learned of this problem, I contacted KARUN SAXENA at your company, and was told that nothing could be done about my problem. I believe that this response is unfair because SHREE VASU AUTOMOBILES LTD. is Most trusted company and dealership.
    I would like a written statement explaining your company’s position and what you will do about my complaint.

    I look forward to hearing from you as soon as possible to resolve this problem. If I do not hear from you I will file complaints with the appropriate consumer agencies and consider my legal alternatives.
    Tata Motors customer support has been notified about the posted complaint.
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      V
      vinsins2021
      Jul 24, 2021
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      Address: Varanasi

      I have taken my car service from TATA Motors Varanasi. Worst service I have been given even though it was paid service. My AC is not working that effective it was before service, car dashboard is looking so BAD that I am not in a modd to drive my car until unless I get it cleaned outside somewhere.

      Now I do not have trust on varanasi service center. Can you please some one to visit my place and is the condition of my CAR after service.
      Tata Motors customer support has been notified about the posted complaint.
      Jul 26, 2021
      Updated by vinsins2021
      No Action taken till yet... I hope some one will take initiative to resolve it.
      Aug 17, 2021
      Updated by vinsins2021
      No action, no support from Tata Motors.
      Still no action and this shows how Tata Motors employees Deals with customers. Even after waiting for more than 10 days no action and no one called me to to know about my concern.

      This is one of the reason people started moving to different purchasing car from other companies.
      We are not getting proper service from TATA MOTORS.

      I will right a mail to highemanagement of Tata motors now and let see any action will be taken or not.
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        Dear sir
        My name is Pranav Dalvi from Maharashtra Ratnagiri. I booked tata altroz XT from your bafna showroom ratnagiri in January 2021. By thet behest i did full payment of 8.54 lac. Every time i ask for delivery the delivery was delayed by giving some reason like limited stock, covid, lockdown so we waited for some months because we did full payment. Now its over 6.5 months i didn't get my car and i applied for cancellation on 27th...
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        S
        sreeramineni nani
        from Ongole, Andhra Pradesh
        Jul 23, 2021
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        service related complaint

        Address: Vijayawada

        22nd Night Given To service Check light Symbol Complaint, Still Now Not Started Company the serivce Ap21AW3999...
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        B
        Balesh Malviya
        Jul 23, 2021
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        Address: Ratlam

        Mene Ratlam m.p. sugand tata showroom se 12Feb21 KO Tiago xt model purches kiya 7April21 first service k time tyre me bulg bubble aa gye or tyre damge ho gya he service center wale chang nahi kr rahe he MP43CB1280
        Baleshwar Malviya
        +1 photos
        Tata Motors customer support has been notified about the posted complaint.
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          H
          H N Sahu
          Jul 22, 2021
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          Dear Tata Motors,

          This is Hrudananda Sahu based out of Bangalore.

          I booked Nexon XMA Red Color on 2nd April 2021and today it's 22nd July 2021(111 days, 16 Weeks), there is no update from the dealer(KROPEX Auto Pvt Ltd, Hosur Road Bangalore 560100).

          I also got the information from the dealer that if the vehicle is not delivered within 31st July then I have to pay more as per the new pricing.

          May I kindly request you expedite and deliver the vehicle at the earliest.

          I have raised complaint #[protected]

          Attaching the Booking Order and advance receipts as supporting documents.

          This is really disappointing to see the kind of service from both Tata Motors and Kropex Auto.

          Regards,
          Hrudananda Sahu
          [protected]
          +2 photos
          Tata Motors customer support has been notified about the posted complaint.
          I am not entirely sure how effective this platform "Consumer Complaints" is!

          I just saw an update that the issues have been communicated with Tata Motors consumer service!

          There is no progress on this topic for the last one week.
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            N
            Nia Mendoza
            Jul 22, 2021
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            Address: 507 khera kalan gali no 2 new delhi 110082

            Booked my vehicle on march 14 and malwa motors prashant vihar has no idea of where my vehicle is
            And are ignorant
            Tata Motors customer support has been notified about the posted complaint.
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              A
              Abhishekk125
              Jul 22, 2021
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              Address: Flat no 101 shanti shakuntalam apartment mazar gali raja bazar patna 800014

              I purchase TATA NEXON XZA+ from UNITY motors Pvt ltd Kolhapur on 20/04/2021.only one key provided by the dealer by saying company is not providing the 2nd key.this is not good for company like your status.we are investing so much money buying your car and company is not providing all accessories like keys which is most important part.
              Tata Motors customer support has been notified about the posted complaint.
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                J
                jpp86
                Jul 22, 2021
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                Rats are getting inside of the driver cabin.
                In a car of worth 11-12 Lakh, why Tata is deliverying it without closing holes through which rats can get into even driver cabin.

                it spoiled my seats and roof top.
                Tata Motors customer support has been notified about the posted complaint.
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                  N
                  nktraders
                  Jul 22, 2021
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                  Address: VPO GOHAR

                  I want NOC ( HP 32 A 2762) RlA GOHAR HP (nitt.[protected]@gmail.com
                  Tata Motors customer support has been notified about the posted complaint.
                  Customer has collected duplicate NOC from our branch office on 20th September 2021.
                  Customer has collected duplicate NOC from our branch office on 20th September 2021.
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                    P
                    Prahallad Sahu
                    Jul 21, 2021
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                    Hi i have booked tata nexon from stearling motors nashik on 21st dec 20 and they promised me to wait for 3 months and now its about to 8 months and not delivered yet.and the showroom people have now clue of any thing. Have complained in tata customer care and they are clueless also. Useless service. This is why people like me have loose faith in make in India. Sorry to say.
                    Tata Motors customer support has been notified about the posted complaint.
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                      B
                      Baljeet K
                      Jul 21, 2021
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                      I booked the Tata Tiago XZ model on 21/4/2021. Price of the car has been increased from 08/7/2021. But Tata Motors assured price protection of the bookings made before 07/7/2021. Now the dealer (Raj Motors Rohtak) denied me price protection stating that my name is not in dump. So Ihey can not give any price protection. On complain, company forwards my complain to dealer and close it without resolving it. No feedback is taken from me. Price increased Rs. 11617/- and also due to this increase I was charged Another Rs. 19500 Appx in registration of car. Total excess amount taken from me Rs. 31000/ appx
                      Tata Motors customer support has been notified about the posted complaint.
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                        M
                        Murari lal agrawal
                        from Guwahati, Assam
                        Jul 21, 2021
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                        Address: Raigarh (cg)

                        We means two person want to purchase TATA Altros car but we have to back our steps because of your service... 1.no service centre within 100 kilometre. 2..many of your customers said service is very very poor... Kindly help me to know?
                        Tata Motors customer support has been notified about the posted complaint.
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                          D
                          Dipu kumar singh
                          Jul 21, 2021
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                          Address: Omkarmoters

                          Tyer air
                          Tata Motors customer support has been notified about the posted complaint.
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                            A
                            AKHIL V KISHOR VK
                            Jul 20, 2021
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                            Through this complaint i want to bring to your attention my issues with the TOTO Nexon Full Option car that i have owned for over one
                            month now and all the work including seat cover is done from tata showroom and the poor consumer experience that i have faced, which i would rather call ‘harassment’.
                            Primarily i have been facing the below issues since i bought the car. While these are listed below,
                            i have shared a detailed explanation around each of these.
                            • issue : On the second day after delivery of car there was a diesel leak and had to toy the car to service center and they replaced the filter(Photo and video proofs are available). There was diesel leak which is very dangerous for the passenger.
                            • issue Tire developed a crack and became completely flat. Enquired about the same at service center and they informed me that if the TYRE GETS HIT BY A STONE THEN THERE IS NO WARRANTY, well i suppose nexon is for Indore driving option. cost of one tire is 9800 well that is a lot for Indore tires lol.
                            • issue : Sunroof is not closing properly.
                            • issue there is dent om the roof which is not easily noticeable, after the tire issue i inspected the vehicle and i found it.
                            • issue manufacturing defect on dashboard.
                            • issue manufacturing defect near the gear.
                            • issue rear window beading has manufacturing defect
                            • issue : there is a sound from rear left side when car goes over a hump.

                            I spoke to Jithin K V who is the head of service for Kerala division and he informed me that expenses i have to bear as TATA is not responsible for the same and there can be quality issues with the vehicle which customer has to bear. I have never come across such a rude service Head in my life.
                            please be double careful before buying Nexon, there are lot of manufacturing defects.
                            Tata Motors customer support has been notified about the posted complaint.
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                              T
                              Tapas Dangar
                              Jul 19, 2021
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                              Address: kolkata

                              I am oishi saha, actually car booking 29/05/2021 but till now not delivery or
                              dealer (K.B.Motor Pvt. Ltd, Kolkata) not cooperate .
                              Tata Motors customer support has been notified about the posted complaint.
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                                C
                                Chandhrasekar Nataraj
                                from Chennai, Tamil Nadu
                                Jul 19, 2021
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                                Hi Team,
                                I booked the Tata Nexon xms(p) variant from SRTTataCbe(Twitter handle of the dealer) on May 07th. But I have not heard any progress from them till now. I know it's a pandemic time and the deliveries are deeply affected.
                                But in my case, SRT staff were urging me for the payment so that the vehicle can be delivered in the first week of June.
                                After the loan sanction on May 23rd, I'm waiting until now there is no progress. I have also paid my first loan installment of 20k on Monday 5-JUL-21 without knowing anything about the vehicle.

                                I complained about this issue already on Twitter. They reached out to me and made a false promise that the vehicle will complete production by July 15 and then would be dispatched.

                                Till now there is no response from them. This is very disappointing and reducing the valuable trust of TATA motors.

                                I doubt whether they have really raised a vehicle request with you. Kindly check and let me know the real condition of my order.
                                Tata Motors customer support has been notified about the posted complaint.
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                                  M
                                  Mudasirmm
                                  Jul 18, 2021
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                                  Address: Khanyar srinagar j&k

                                  Sir
                                  With great reverence and humble submission I want to submit that I have purchased Tata Tiago NRG in Oct 2018 from one of your authorised dealer namely AM Tata motors hyderpora srinagar Jammu & kashmir bearing Registration No JK01AH-7525, Chasis No:MAT626289JKH79914 and Engine No:REVTRN02HRYK80889

                                  After doing my 3rd free service of the said vehicle I found missing problems as well as milage problems so I immediately aproached the AM Tata motors for redressel of the issue.The Am tatamotors dealer worked on it and delivered my car to me but the issue was not resolved properly and the said vehicle was not properly functioning.so after some days they agreed to get my car to their showroom after repeated requested calls.on inspection they told me that their is some throatal sensor problem, I requested them to replace the defected part but instead of replacing the said part as the vehicle was within warranty period, they only change the spark plugs and assured me that problem is rectified now.

                                  It is important to mention here, that I also submitted the written complaint as well at that time before the then service manager.they assured me that problem is rectified and error is cleared, even assured me in writting that even if the same problem persists in future we will take action on the same complaint.copy of the complaint is attached below.

                                  The above mentioned vehicle persist to have the same problem on & off which I used to intimate the concern dealer(AM tatamotors) and used to go there office with request to clear the problem permenently and save me from on &off trouble.but they just used to avoid by just clearing spark plugs and clear errors through computer just to buy the time and the main problem remained as it is.
                                  Then during covid period it was not possible to approach them everytime.so the persistance of problem increases the intensity and my vehicle was unable to drive then I managed to reach the vehicle to the AM Tata motors service center for the same problem rectified but the present service manager denied to provide the service under warranty and is not accepting the written commitment of his predecessor.

                                  Sir i am the sufferer for none of my faults.even the service manager was not ready to take my car then after long discussion he just allowed his staff to provide a job card and the vehicle is now lying with them.copy of job card is attached below.

                                  To the utter surprise I recieved a text message from the concerned dealer today that I will have to pay now for daily parking charges of 250 rupees.its very much unfortunate from their part.secreen shot of the said text message is attached below.

                                  I request now your goodself to rectify the problems of my vehicle properly and permenently by replacing the faulted part within warranty rules as the problem persists from the very begining.i have suffered a lot till now and I have driven my vehicle only 3200 kms and I am not in a position to pay theamount for its replacement.so I request your goodself to take good will approach for your valued customer and hope for the redressel of my grevience very soon.

                                  Yours faithfully
                                  Mudasir sarwar
                                  Ph. No [protected]
                                  Tata Motors customer support has been notified about the posted complaint.
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                                    Champeri
                                    Jul 17, 2021
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                                    3 months delay., before 3 month back I gave my nexon car for servicing to Kvr dream vehicle.Kannur Kerala ..but till today I didn't received my car ..and dealership persons not at all responding..customer servicing is very very poor..
                                    Tata Motors customer support has been notified about the posted complaint.
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