Tata Motors Complaints & Reviews

Muzaffarpur tata motors service people are very lazy person.
If you are going to wait for more then 2 hours then they will came and attend you. After they even don't understand the problem. They only change all the parts of car.
And no one there to listen you.

Hi Team,

I have got delivery of my vehicle Altroz XZ 1.2 petrol Red color on 21-June-2021.I received only one Remote Key. But The Dealer (KHT MOTORS, Whitefield Bangalore ) Not Provided the Wearable Key and Said that TATA MOTORS not sent to us.
But is this true ? If yes I want in writing from TATA MOTORS that why this is not provided and why in official website of TATA MOTORS it is Saying that it is providing Wearable Key to Altroz XZ Model?

Thanks,
Siddalingayya Gurusthalamath

Respected Sir,
This is to bring to your notice that on 6th April, 2021 we had placed an order for a Tata Nexon EV, XZ PLUS LUX, in signature Teal Blue with TC Motors Pvt. Ltd., Chinar Park branch, Kolkata, West Bengal. It is pertinent to mention here that we had placed the said order after relying on the great reputation and goodwill of your company in the market and we were certain that you will provide us with one of the best products available in the market in the electronic vehicle segment. An amount of Rs. 51, 000/- was paid by us as the initial booking amount on the very same day.
The said car is thus being purchased by us through car loan facility provided by HDFC Bank. A down payment of Rs. 1, 78, 240/- has already been paid by us and remaining Rs. 15, 00, 000/- is to be paid through monthly EMI from our end. Moreover, the car insurance has been approved and the premium for the same has already been paid. We further state that the EMI of the said loan has started to deduct from our account and we have also started to incur interest upon the same. A copy of the tax invoice along with the insurance policy cover is hereby attached to the said mail.
The details of the said car is given as follows:-
1. Registered by the name of: Square Sales Private Limited
2. Engine No. - TZ230XS56FJ20120729
3. Chassis No. MAT635005MPDS1904

The delivery of the said car however, was constantly delayed due to the second wave of COVID-19 and consequential Lockdown in the state of West Bengal. Finally, we were informed that the said car would be delivered to us on 18th June, 2021 and that we were to come and collect it from the showroom, TC Motors Pvt. Ltd., Chinar Park branch, Kolkata, West Bengal
However, on 18th June, 2021 when we went to the showroom to collect our brand-new Tata Nexon EV, XZ PLUS LUX, in signature Teal Blue car, with great enthusiasm and excitement, to our utmost shock and surprise we found that there were several defects in the car, including painting defects etc, details whereof are given below:-
1. Paint mismatch on the bonnet which appeared as a distinct huge patch
2. Rough painted surface on the roof
3. Rough painted surface on the side wall of rear left
4. Numerous scratches on side looking mirrors
5. White patch on the plastic trim of the rear left wheel
6. Difficulty in closing the boot
7. Fuel lid is not functioning properly


Please find attached copies of photographs evincing such defects to this mail.
It is also vital to mention that apart from being defective in nature, the said car has already been driven for 124 kms before delivery and the seats are also dirty. It appears as if the said car is not a brand-new vehicle, but rather a second-hand used car.
When the said defects were brought to the notice by us to the person concerned at TC Motors Pvt. Ltd., Chinar Park branch, Kolkata, they duly acknowledged about the said defects and told us that the said car would be repainted and delivered accordingly. However, the same is unacceptable to us and we had thus refused to take delivery of the said car.
Therefore, in the said circumstance, we write to you, hereby requesting you to provide us with a new car. We have duly complied with all payment requirements needed to purchase a brand-new car and are in no way willing to accept a defective/repainted so-called second-hand used car. Furthermore, it goes without saying that as a customer we are extremely disappointed with our experience with your well reputed company.
We are hoping that you will pay heed to our complaint/request as soon as possible or else we shall be compelled, as helpless consumer, to resort to legal means.

Thanking you,

Square Sales Private Limited

I bought my Tata Tigor Car on May 2017, after nearly two years on 2019 my rear twist beam got cracked and I replaced with new one under warranty.

Again, after nearly two years i.e. on June of this year 2021 the same twist beam got crack. Is this particular part due to company defect?

Respected sir/ma'am
This is to inform you that I have purchased Tata Nexon diesel xm in 2019 and it is driven only 12000 km till date my Nexon is suffering from mode eco, sport problem.
I have taken it to my nearest showroom several times ( Bhagalpur) bihar.
But still facing the same problem .
Please provide me the experienced mechanic or replace entire mode system .
Please solve my problem as soon as possible.
Regards from
Sanand Rai
Bhagalpur (bihar)
[protected]

Hello Team,
I had avail pick and drop service due to covid situation at nagpur for first servicing of my Nexon car, the tyre in the stepney was in new and good,
after servicing is done and at drop I didn't check the stepney tyre presuming and faith on Tata motors that it would be ok. After few days later, I went to air station to fill the air in tyres and found that stepney tyre was puncture and damaged also to my surprise it was replaced with actual tyre of the car, I tried to explain to servicing manager at Aditya tata motors nagpur, but they said that those are not their fault, I feel very disappointed and came back with heavy hearts and loosing faith on Tata cars and also will fear to recommend the Tata motor in society. I am very disheartened and also purchase a new tyre of worth 9000 rs. as I don't want to claim it in insurance.
Please do the needful if you can as I believe as s last hope.

Thanks

Respected Sir, I am Mohammad Rashid owner of Tata Nexon UP 32 LT 4106, From Azamgarh Uttarpradesh.
I am facing the problem in my car since the very first 1000 km, So finally I have taken to Puneet Automobiles Azamgarh they have checked and said problem in clutch so they replaced and we came back.
But after few days again with 1000 km we have gone to Puneet Automobile for servicing for checkup while having the trail again problem in clutch plate so they finally changed the frywheel,
Since the problem is not finished and yet not resolved so the agent Pallu Raj has called us to SRM motors lucknow, on 14.06.2021 with job card serial: FY[protected] sr No: 1355 we have submitted our car and still till date waiting for the problem to be resolved.
And mainly now SRM-MOTORS lucknow is asking for charges and saying no guarantee or warranty while asking the reason they have no answers.
Respected sir, I am facing the problem since the very first day of purchasing my car if the problem is not resolved as soon as possible I will file a complaint against TATA-Motors and SRM-Motors for not supporting and giving services and asking the charges in warranty.
I hope you will understand and resolved my problems soonest.
Mohd Rashid (Tata Nexon UP 32 LT 4106)
Azamgarh, Uttarpradesh
+91-[protected]

Sabse pahle mere pass kisi service quker ka reference larki (puja kumari1)ka call aaya ki apki frofile Tata motors company me select ho gayi Hain job ke liye .Kya aap job ke liye teyar ho.mene kaha ha.fir bad me yah onlin call ke madhyam se HR(sujit shaw 2) call round me interview karvate Hain .isse pahle jab hr ka call aata Hain tab vo reference code confirm karvane ko bolte Hain .vo vahi reference code us madam ke pass hotel Hain jo Meri service quker ki reference thi usne 1mere se 1800 rupay mange reference code ke liye Jo hr ko confirm karvane the.mene uske liye 1800 rupay dekar reference code lekar hr ko confirm karva diye.uske bad mera hr call round me interview hota hain.usme mere interview ko weak batakar 5200/-rupay security amount ke name par mangete Hain Jo trening ke 72hours ke bad vapas Milne ko bolte Hain .is prakar me inko job ke chakar me aakar yah bhi Amount pay Kar deta hun.bad me mere pass third day ko HR2 ka call ata Hain or vo muje trening letter buejte Hain .batate Hain ki aapki job trening is day ko fix ho gayi Hain.uske bad payment pay details
Bond letter ke name par 11400/-jo tin din me refund hone ki bat karte the.
Uske bad vo2 muje offer letter call karke muje mail par provide karvate Hain.
Uske bad 28400/- curiour charge va sallary account open charge mangete hain.jisme 7000/- curiour charge +21400/- apke sallary account me transfer Kar dene ko bolte hain.jo me pay Kar deta hu.curiour me trening letter, offer letter, be sallary bank pass book, 5200/-va 11400/-rupay ka check or bank ATM hum apko curiour ke sath provide karva denge aesa bolte Hain.
Uske bad me employer ID va login ID curiour ke sath dene ke liye iska verify charges 13000.13000/- rupay mangate Hain Jo me pay Kar deta hun is prakar mre se 26000+21000/- Jo documents verify charge ke name par mere se liye gaye.or 21000/-rupay ek transaction me liye gaye.badme jab payment refund ki bat aai to unhone 2, Gst+rettern charge Jo 41700/- tha vo manga Jo mene dene se Mana Kar Diya Meri condition kharab hone ki vajah se .jiske Karan Mera approval cancil Kar Diya gaya.sath me yah bola Gaya ki aapne jitana amount Tata motors company ko job ke regarding pay Kiya Hain vo Sara total amount apko 90day bad company ke dvara refund Kar Diya jaega.apke pass company ka call aega tab us prosses ke madhyam se apko totally Amount refund Kar Diya jega.uske 90din bad Yani ki 27febuary 2021se lekar 15 Jun 2021 Tak koi call nahi aaya nahi payment refund huaa Hain .
Please help payment rettern karvane me .

I HAVE TATA HARRIER GJ01WA0006
Given in claim to tata authorised service centre
Tata Motors Cars Service Centre - Progressive Cars, Makarba Ground Floor
Makarba
Ahmedabad - 380054 Landmark Opposite Brooklyn Tower

They are saying me parts are not avaliable soo u have to wait for 10-15 days to get repair your car
If tata is selling premium segment cars but the after service is worst
I

We have first time done car service of our TATA zest car from SP motors, Baroda, Gujarat which is Tata's authorized services station. Before service AC was working fine and in working condition we have given for only normal service but after service they told us they your AC switch kit was broken already but we know that our car just need normal servicing at that time. Before service AC was working. Due Pathetic servicing and Original part was stolen during service. we have informed by manager to change AC switch kit which is cost RS4000/-. we have not changed yet from them as they have raised this problem and now they want us to change from them. Please take necessary action against them as they are spoiling name of TATA brand in Baroda. Service station name & Address is SP motors, Nizampura, Baroda, Gujarat.

Hello.. I have been interviewed in the tat motors as a computer operator. I have passed the interview. After that tthe HR told me to do the payment of 2050 fir the uniform and other.. I did the payment and then they sent me the offer letter. Now they are telling me that I have to pay the amount of 5000 for the opening of corporate account in which they'll pay the salary to me.. Can you please help me to clear out for this.. Please help me🙏

सर मेरी कंप्लेंट यह है कि मैंने दिसंबर 2020 को टाटा अल्टरोज गाड़ी ली थी टाटा शोरूम मिडास हरिद्वार से खरीदी थी तब से आज तक मेरे पास एक बार भी फीडबैक के लिए फोन नहीं आया मैं आपकी इस तरह की सर्विस से बहुत आहत हूं इतनी महंगी कार लेने के बाद आप अपने कस्टमर को कैसे भूल गए सर्विस के लिए भी आज तक कोई कॉल नहीं आई खुद ही संपर्क करना पड़ता है हमें

I have purchased a Tata Nexon on 9th February 2021 and the milage of car is around 8km to 9km per litre that's it..And the tata claimed at the time of delivery 15 km to 20 km per litre ...but there no matches in company's claims and the actual milage.....

Hi,

I have booked a Tata Nexon car on 01/02/2021 and he told me that you will get a car within 45 days after completing the days when I called he gave me the reason that due to covid we are not getting any update but you will get in the next 10 days after continuously lying to me now it has been more than 90 days since I am waiting finally I have decided to cancel the booking, I cancelled the booking, but not getting the refund back as he told to first make an affidavit form and submit to us then we will refund 21000 please let me know what will I do as his service are pathetic

On dt. 07/06/2021, I purchased a brand new Tata Harrier from your dealership M/s. Arvind Auto Sales, Agra. Upon driving the car, I discovered some annoying & irritating noise in the engine or suspension & gear box of the car.
I am very disappointed and shocked from what happened and I find the situation very irritating. New cars simply don’t do that.
While I do understand that manufacturing errors do happen, still I can’t...

I have a brand new nexon xz+ Diesel around 3 months old one month ago it’s AC stopped working so i called JD autonation (the dealer) on 10 may they said it must be a minor problem and they will take care of it once the lockdown will be over.
They called me back on 22 may informing me that my 2nd servicing is due, they had no recollection of my AC problem .
So I took my nexon to the shop and they said the compressor has stopped working and it’s gonna take 15-20 days for the new parts to arrive .
On 26 may the tell me that the order has been canceled so they will start the process all over again.
I have already faced same kind of behaviour during the purchase of my vehicle as I paid for the accessories package in cash and they kept telling me that the parts are in “transit”, 15-20 days later i asked for my money back.
I thought they are doing the same thing again with the compressor so I complained on tata customer support. AGM calls me back on 29th saying that they will compensate for my trouble and reimburse me 1200₹ from 22may till the car is fixed .
4th June my ac was fixed but now they tell me that they can offer me money from 29th to 4th only. I complained again .CCM Calls me and tells me the that the AGM of JD autonation has no authority to do so and neither does he.
On top of that they are bragging about fixing my car quicks and I am unnecessarily demanding money.
Their service and ethics are deeply flowed .please help me resolve this matter .I want what they promised me or a vehicle return . I am worried about my new car being faulty .as the gear is already jammy at 4000km and the ac compressor already gave up.
CG10BD6292 my vehicular no. And I have the recording of all the conversations .
Help me stop this harassment of a behaviour towards customer and make a difference

Details of TATA motor product
Customer Name - MANISH KUMAR KOUNDAL
Model- Tiago (P) XZ New
Chassis No- MAT626288MKC24881
Engine No- REVTRN08CYXM64543
Sale Date in CRM- 31/04/2021
Complaint Against Malwa Automobile
Person Involved
1. Noor (Sales executive)
2. Parmod (Team Leader)
3. Sunil Bhat ( Sales Manager)
Above mentioned TATA product was booked on 6th march 2021 (Please find attached customer’s Copy) with payment of 11000 INR and further 39000 INR was paid on 30th March 2021. On 8th April 2021 DO was deposited 350000 INR. On 8th June 2021 I was being asked to pay 20000 INR extra on top agreed amount. I spoke to above mentioned employees but they all replied in very casual manner and said, “YE AMOUNT TO DENA PADEGA, KYONKI GOVT. NE TAX BADA DIYE HAI”.
On 7th June 2021. I received call from Noor who asked me to visit Malwa Motors and take delivery of the product. I replied, Ok I come to your Show room right away as I was waiting for delivery since long. He asked me not to come today rather deposit another 200000 INR, which I did right way as per his instruction. I was shocked to hear from him in evening, when he asked me to deposit another 20000 INR due to price increase.
I got feeling like I was being asked a ransom amount for being a customer of TATA motors.
I request to all concerned authorities to look into this mater and investigate on following grounds:
1. Why there was no communication was made with customer for two months in regards to possible price increase despite the fact I was in contact with all wherein they were keep asking me to deposit rest of the amount before end of March (just in order to complete their given targets, I guess).
2. Why there was delay happened to register my product with govt.
3. Why only customer has to bear this lose and where is customer at fault.
4. Why Malwa Automobile not taking responsibility of Price Guarantee of 604230 INR
5. By which authority they asked me to pay 20000 INR extra.
Complaint Against Gaurav Upal (Territory Sales Manager)
On 9th of June I spoke to Mr. Gaurav upal hoping to get this issue resolved after listening to me for a while he hung up and continuously disconnecting my call when I tried to reach him back. I have never experienced such rude behavior wherein customer was being cornered and ignored.

Please note :- TATA complaint number[protected]

Respected sir,
I Anil Kumar Singh booked TATA Nexon xm on 21 Feb 21 at Sab motors Lajpat Nagar New Delhi vide receipt No 1829. I have not alloted chessis number till date. Dealer side no response.
Pl do needful
Thanks

I have a tata intra v30 non AC varient. Lately I have experience poor pickup problem. But I have bought it on tata mators workshop of Manipur near Imphal airport. But they take 3 days to complete repairing my vehicle. On the day of returning my vehicle, the same problem rise again. I think they have not repair my vehicle. Kindly help me, get repair my vehicle, and functional as usual.

Sir,
This is to inform you that my truck no WB39B-8893 was breakdown at jamtara, jharkhand and assiain to Sharma service station, Giridih.My complain no is[protected] on 08/06/2021 but still no response from Authorize service station neither from Tata motors teams.They are saying that please go to another showroom, I don't have parts available in service station.Is this way is Tata motors deals with Customers? I am really shocked about this.
Please advise me as lorry is still on the road,
Thanks
Regards
Santosh Kumar Gupta