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Tata Motors Complaints & Reviews

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Updated: Nov 5, 2025
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S
shitij chandra
from Gurgaon, Haryana
Apr 14, 2021
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Address: Peeragari, New Delhi

I booked Tata Harrier XZ+ Dark Edition on 28th February 2021 at TRUENORTH Automobiles Private Limited, Peeragari (Mayapuri Branch's new Branch). I was told that delivery of the car is expected between 4 and 6 weeks. I have been continuously following up with TrueNorth, but there has been no clear understanding when the car can be delivered. I have also given my car to the dealer under car exchange program which they are not returning. They say it has already been sold (although the car is yet not transferred to the buyer), and now I am stuck.

I need help to either get my car back with penalty on TrueNorth and get this booking cancelled or I need the car in this month of April.
Tata Motors customer support has been notified about the posted complaint.
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    PATTABHI UDAYA KUMAR
    Apr 13, 2021
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    I have booked tata nexon xza+ diesel white on date 03/03/21 from tristar auto agencies, visakhapatnam, andhra pradesh.paid Rs 21, 000 to dealer.so far the dealer is not conforming the delivery of the vehicle. My contact number is [protected]/[protected] and my mail is is [protected]@gmail.com
    Tata Motors customer support has been notified about the posted complaint.
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      anil kumar12121
      Apr 12, 2021
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      Dear Sir/Madam
      I Totally disappointed the service Provided by the Tata Showroom of KHT motors Domlur.
      I Booked a Tata Altroz vehicle on 22/01/2021 at Tata Showroom Domlur. On that itself I clearly informed that I need a delivery on[protected].After a lot of argument with the sales executive they delivered the vehicle on 29/03/2021.There is no Demo given by the Showroom end and No PDI done.On the booking date(22/01/2021) sales executives were not informed about the price hike but the effective price was from 21/01/2021. After a week he informed me that Vehicle price had been increased. Not Acceptable. Sales executive informed us that we will give the best price on the hike. But No best price is given and finally informed that you have to pay full amount.
      Initially I was planning to go for a loan. From Showroomend They processed the loan through SBI bank and it got rejected. Same day i informed that I will get that loan from my end, and I mailed to sales and informed the Sales executive that Please send me Quote for the same. But they again processed loan through ICICI Bank and got rejected for different reasons. There is no reply for mail and I am totally disappointed with the response by the sales team. Finally I paid the full amount on[protected].
      At the time Booking Sales Executive informed us that for Rs3500 we will provide 1)Mud Flap 2)God Idol 3)Perfume 4)Floor Mat 5)Trunk Mat.
      At the time of delivery They Given 1)Mud Flap 2)God Idol 3)Perfume 4)Floor Mat. I asked about Trunk mat to the Executive and he told me that we will provide it soon. But on 9/4/2021 he said that the trunk mat will not come for Rs3500. The sales executive was provided wrong information about accessories. I don't know what to tell about this, Simply the sales executive was arguing that we won't provide. Unacceptable.
      at the time of delivery they have provided Paytm fastag but not activated. I Informed to sales executive that fastag is not activated number of times finally they activated on[protected]. But I paid double the amount at Toll gates. Irresponsible person.
      They Delivered a vehicle on 29/03/2021 with a registered number with pasting on paper of KA03NJ4542. But alltoed number to me is KA53MH4542. again Irresponsible team work.
      At the time of Delivery sales Executive informed us that within 2days we will provide a number plate. But provided on[protected]. took 10dayas almost and the number plate was delivered in a different showroom(Whitefield ) that to after asking on a daily basis.
      Building a 5star vehicle is good but you have to provide good showroom experience also to the customer and you have to teach your sales executive how to handle the customer with deadline timings.initially Different company(I20) showroom contacted me for purchasing of car but i rejected to go indian made vehicle but after all this experience know i am thinking that why i purchased this vehicle from this type of irresponsible showroom.
      I asked sales executive about the service center near me[protected] . Till now they have not informed about service center nearby me,
      Feedback form and customer experience form not submitted by me . If you want pls let me know i will send you the scanned copy.

      Totally Disappointed for the service provided by KHT Motors Domlur.

      Thank and regards, Anil Kumar.P[protected]
      Tata Motors customer support has been notified about the posted complaint.
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        J
        Javed Alam turkei
        Apr 11, 2021
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        Address: Javed Alam turkey Mohalla Nal, Amroha pin 244221

        I purchased altroz xz plus on 17 January 2021 and unfortunately accident on 28 February 2021 than I send it to service center moradabad but till today after 44 days my car does not fully repair I am very disappointed yesterday I called service center but he didn't a proper answerd plz help me i am facing very trouble in my daily routine.
        Tata Motors customer support has been notified about the posted complaint.
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          P
          Priyadarshini Giri
          from Siliguri, West Bengal
          Apr 11, 2021
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          Address: BALASORE, ODISHA, Mob -7205297072

          I am Priyadarshini Giri and my mob number is [protected]. I had booked Tata Nexon XZ + petrol grey (DT) colour on 24th Dec 2020 at GRAMPS AUTOTEC PVT. Ltd., Balasore, Odisha and dealer have assured delivery of vehicle within 8-10 weeks. I need resolution on below mentioned 2 issues.
          1) 17 weeks have passed after booking of vehicle still dealer is not committing any delivery date.

          Post booking I am observing lots of irregularities and a kind of black market running over.

          After my booking I am yet to witness clarity and transparency. neither I have received my booking serial no, nor have I ever been informed about howmany persons booked ahead of me have been allotted vehicle!!!

          2)I want price Protection as they are saying Price Protection is valid for invoicing before 28th Feb 21. Now the delay is from Dealer end and we are not responsible for delay so I am not going to pay any additional money as per price hike also I have booked vehicle 1 month before the deadline of price Protection date which was 22nd Jan 21.
          Request you to help me with the resolution for both the issues as stated above.
          Tata Motors customer support has been notified about the posted complaint.
          I have not got the vehicle yet . It’s been 6 months. Very very bad service by Gramps auto tech and Tata motors as well . Really I am totally disappointed by the service.
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            L
            lokeshKumar84
            Apr 10, 2021
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            Address: house no 03 agyaram colony vidisha district vidisha pin 464001

            Dear tata customer care
            I have booked Tata Nexon xm petrol white on 7 February 2021 from varenyam motor car govindpura bhopal, and was promised 31 march is delivery date (receipt no 22433 of booking amount) maximum upto 10 april i.e.9 week from booking date is the highly promised date. Now today is the maximum delivery time they promised. It's been 9 weeks (morethan 2 months).Still the dealer is not giving any assurances even most of the time sales person of dealer and tata motors neither picked up call and nor reply. No proper reply from dealer and higher officials. For this car I applied staff car loan and sanction and after sanction inform to staff of dealer and now also regular informing to executives of dealer and tata motors since last 10 days that validity of sanction of loan is near to expiry. please provide me car before expiry of car loan sanction (on simple interest) because after expiry of same sanction in am not able to apply for sanctioning of staff car loan for next two years due to that i have to apply for car loan as customer (on compound interest) due to that i have to suffer loss of interest around 1 to 1.5 lakh.The car is not even billed yet. Since last 10 days I am getting a promise from that now we are billing for your car. But they don't.
            I am very disappoint and demoralized to writing this complaint and deeply requesting to tata motors please help me (please do not treated as treated by dealer and executive of tata motors) in getting the vehicle on or before 15 april 2021 so that i have to not get financial loss.
            Regards
            Lokesh kumar
            Mob [protected]
            Tata Motors customer support has been notified about the posted complaint.
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              Asinghth
              Apr 10, 2021
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              Address: Panchajanya

              To whomsoever concerned I booked nexon on 4th January 21 but is still car not delivered and have no updates from from dealer it's been more than 3 months that's really irritating. Kindly look the matter and update me when will I I get my car at least give me tentative delivery date dealer is panchajanya Pune thank you
              Tata Motors customer support has been notified about the posted complaint.
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                B
                Barsa Mohapatra
                from Hyderabad, Telangana
                Apr 9, 2021
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                Address: Bangalore

                We have booked Tata Nexon XZA+S on Dec 20 and promised by the dealer Key motors Bangalore for delivery within 8 weeks. Now you can calculate how much we have wasted waiting for the car. The allotment it self has not come yet. It’s a huge disappointment. We literally want to sue the dealer but not sure it’s their problem or Tata it self is not efficient to provide at least promised service to its customer. Every time dealer is saying the same excuse now you are in priority you will get any time and we. Don’t have any information from Tata but there is no clear picture. If this will be the situation no one will even think of buying a Tata car in future.
                Tata Motors customer support has been notified about the posted complaint.
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                  G
                  Ganeskraja
                  Apr 9, 2021
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                  Address: SRT Tata , Tiruppur

                  I have bought new Tata Altroz XM variant on January 2021. It was really a frustrated experience of my vehicle delivery.
                  1) Sales executive was irresponsible. Once the loan amount get transferred in to their accounts there is no proper response from him.
                  2) On the date of delivery vehicle was not delivered on right time. Reason behind this was vehicle keys get stuck inside the vehicle and the centre was on. This was due to the carelessness of the mechanic.
                  3) Fast tag sim opened for my vehicle was not handed over to me . The fast tag sim was missing but charges were collected for fast tag by the sales executive.
                  4) I paid for vehicle accessories such as floor mat and mud pad but at the time of delivery it was missing.
                  5) After one month from the date of my vehicle delivery I went to that showroom for first service. I am in need of number plates and RC book of my vehicle from RTO office. Once I asked about this to my sales executive, he doesn't respond properly and he avoided my call. I have contacted the head office of SRT Tata coimbatore and received my number plates and RC book at my own risk.
                  Overall I have worst experience of my first car delivery from SRT Tata showroom Tiruppur.
                  Tata Motors customer support has been notified about the posted complaint.
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                    R
                    Roshan Sridhar
                    Apr 9, 2021
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                    I have booked Tata Nexon on Jan 8, and was promised 4-5 week delivery period. Now it has been more than twice the delivery time they promised. It's been 12 weeks(3months) . Still the dealer is not giving any assurances. No proper reply from dealer and higher officials. I have sold my old car also based on their delivery promise and now I don't have any car to travel with. Highly disappointing.

                    The car is not even billed yet . Every month I get a promise that by month end they ll deliver the car. But they don't. Please help me in getting the vehicle
                    Tata Motors customer support has been notified about the posted complaint.
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                      O
                      Oralsolutions
                      Apr 9, 2021
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                      Address: AM TATA , NARWAL, JAMMU

                      I bought a tata car named tata altroz xz(o), downtown red, dual tone in month of june 2020 from AM TATA dealership located in jammu, narwal, with many expectations despite negative reviews and reputation of tata cars, considering that it is made in india as a gesture of my support to my nation.
                      But buying this tata car was my biggest mistake. Please note that i am also a owner of honda civic and maruti 800 cars.
                      From the day i bought this car, i am being constantly visiting tata service centre for repair and correction of many faults this car has.
                      I have only driven this car for just 5800 kms, and still it has so many problems starting from faulty HVAC unit which i recently got replaced. I have also replaced one of the rear door locks because of its fault in automatic latch which got permanently locked once, which i had to get replaced by a new one. Now the most recent fault it is facing about rear doors making noise while closing it. Service centre is now gonna replace some rubbers inside the door which according to them got worn out. Now please note that i have hardly used rear doors for entering into the car because i am the only one who drives this car alone and there are never any co-passengers along with me who uses those rear doors.
                      In short this car has so many manufacturing defects, that i am fed of it. For the last 1 year i am regularly visiting service centre for so many defects in it. This car has harrased me so much.
                      I am using two other cars of honda and maruti brand, but never even visited service centre so many times for those 10 year old cars. But for this waste tata altroz car i have visited atleast 20 times in service centre which has a speciality in not having any part available in their centre and always order it and takes another 20 days to get it and installed in my car.
                      Now i have decided to upload all these details with videos to all the social media forums so that people don't get harrased by buying this car and refrain from buying it.
                      After this, my next step would be doing a press conference in front of AM TATA DEALERSHIP, NARWAL inviting the leading news channels of jammu and kashmir making sure that people know about the harrasment tata products give to their customers.
                      I have wasted my time and money by constantly visiting service centre for this brand new car, spent 9 lakhs and bought harrasment for myself.

                      Thanks and regards
                      Dr. Digvijay singh
                      Mob.no. [protected]
                      Tata Motors customer support has been notified about the posted complaint.
                      Apr 09, 2021
                      Updated by Oralsolutions
                      Defrctive tata altroz new car
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                        S
                        shheba
                        Apr 8, 2021
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                        Address: NCS auto motive private limited, kayamakulam, alapuzha, kerala

                        I have booked Tata Nexon XMA(S) on 31/1/2021 through NCS auto mobiles private limited, Kayamkulam.Alapuzha (dist) .Kerala (state) ph-[protected]. but still i am nit receiving any convenient replay about the delivery from the dealer side.

                        customer Sheeba AR ([protected])
                        +3 photos
                        Tata Motors customer support has been notified about the posted complaint.
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                          H
                          Happykalsi
                          Apr 8, 2021
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                          Address: Tansport nagar bathinda pinjab

                          Sir,
                          Which company made bogie suspension rubber bolster pads for tata 4923 signa
                          In market Spair parts dealer sell tata hyva tipper bolster pads for tata 4923 signs and 4928 prima .
                          Are that same .
                          2.what is part number of tata 4923 signa rubber bolster pad round shape.
                          Please help me.
                          Thanks
                          Tata Motors customer support has been notified about the posted complaint.
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                            U
                            uniajit
                            from Mumbai, Maharashtra
                            Apr 7, 2021
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                            Address: rzf1-113a gali num 2 UG floor mahavir enclave, near shiv vani model school

                            Hi
                            I am Praveen Kumar Singh from delhi, I have booked my tata Nexon XM variant on 24th feb 2021 and at the time of booking the sales person forced me to book the same day itself and pay the amount ASAP otherwise I won't be able to take my car on time so I some how paid him the money nd registered for car, my car loan is also sanctioned.
                            And now the person from tata motors is not picking my calls and the other representative are also just making me convince that it happens normally.

                            I registered this from Dashrath puri showroom Tata motors delhi 110045.

                            Sales man name was irfan and I need my car in an urgent matter of time.

                            My email ID Praveen.[protected]@gmail.com
                            +1 photos
                            Tata Motors customer support has been notified about the posted complaint.
                            Sir/mam, I had Booked Tata Nexon XMs petrol variant on 13/01/2021 from showroom at Progressive, Ahmedabad. Dealer in the showroom told it will take maximum of 2 months for delivery but still after 3 months, they told like they are just employees and they don't have any contact with company. General manager not giving any response. Please give solution to this. This is the second time I raise complaint about same problem

                            Tata Nexon delivery delay (marriage purpose) - Comment #3820650 - Image #0
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                              Vivek70@
                              Apr 6, 2021
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                              Address: dist gopalganj ps vijaipur men road gangachhapar musehari bazar

                              Sir me tata intra v10 liya hai mujhe koi bhi ajency sarvice dene ke liya tyar nahi hai bol rahe hai ki gadi to kar ke ajency par laiye tabhi prblem solve kiya jaye ga hala ki gadi chulu bhi nahi ho raha hai gadi lod bhi nahi hai aaj me moring time se costumer cear se kai bar bat bhi kiya hu to mujhe complen no mila hai[protected] hai
                              Tata Motors customer support has been notified about the posted complaint.
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                                S
                                srivalsan namboodiri
                                Apr 6, 2021
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                                I have a tata tiago amt Vehicle (2020 august model ) which on drive suddenly looses power, then the instrument cluster turns off and then car doesnt start.
                                The roadside assistance number was called and after keeping me in wait for 4 hours told me that they will not be able to help me asked me to arrange a tow myself.
                                I got support from local police who helped me to get vehicle started and next day i brought it to malayalam motors service center, vazhakala, kerala, they said its a earthing wiring issue.
                                I see that many users have faced this kind of fuel pump issues earlier and the service center fails to acknowledge it.

                                The roadside assistance was just a bogus with no help. Totally un reliable
                                Tata Motors customer support has been notified about the posted complaint.
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                                  saurabhchacko
                                  Apr 6, 2021
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                                  Address: Kanjirrappally, Kottayam

                                  Hi,
                                  I have canceled MG Hector and booked TATA Harrier (XZA DT) on 2nd March based fast delivery commitment by MK Motors Sales representative (Sebin and Anto). I was promised to get the Vehicle between 4-5 weeks as i am suppose to travel long distance road trips for promotional activities. Post booking i am getting very poor response from them. Also, now they are not picking my calls as well. I tired to reach TATA Motors Territory Manager Pranav, he is also not responding and picking my calls. I need proper response and approximate current time (ETA) for VEHICLE DELIVERY
                                  Tata Motors customer support has been notified about the posted complaint.
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                                    jagdish48304
                                    Apr 6, 2021
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                                    To whom so ever it may concern,
                                    I had booked Tata Nexon in February and had been promised delivery within 7-8 weeks after continuous follow up today the Suroyday Motors Vasai, they are telling me it will take 4 weeks more.
                                    I opted for Tata because they are selling made in India cars and i want to support this initiative. Kindly look into this matter if this concern your company.

                                    Regards,
                                    Jagdish K. Sharma
                                    [protected]
                                    Tata Motors customer support has been notified about the posted complaint.
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                                      Bharat Ghodake
                                      Apr 5, 2021
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                                      Address: Bharat Ghodake , sangli

                                      I have booked Tata Nexon XZ + petrol gray colour on 30th Dec 2020 at JV Motors Sangli and dealer have assured delivery of vehicle within 8-10 weeks. I need resolution on below mentioned 2 issues.
                                      1) 13 weeks have passed after booking of vehicle still dealer is not committing any delivery date.
                                      2) Dealer is not giving price Protection as they are saying Price Protection is valid for invoicing before 28th Feb 21. Now the delay is from Dealer end and we are not responsible for delay so we are not going to pay any additional money as per price hike also we have booked vehicle 1 month before the deadline of price Protection date which was 22nd Jan 21.
                                      Request you to help me with the resolution for both the issues as stated above.
                                      Tata Motors customer support has been notified about the posted complaint.
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                                        Jaishree Jha
                                        Apr 5, 2021
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                                        Address: Mumbai malad

                                        Sir aapke yaha kuch fake emmployee h unka naam h raashi prena or Manish jo logo se job k bhane k bahane paise lete h plz mujhse bi liye h or mujje appointment letter nhi diye plz mujhe paiso ki tungi h ya to mujje job do ya mera paisa
                                        +1 photos
                                        Tata Motors customer support has been notified about the posted complaint.
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