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Tata Motors Complaints & Reviews

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Updated: Nov 5, 2025
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Tata Motors reviews & complaints page 83

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A
Aravinthsathya
Apr 5, 2021
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Sir/mam,

i have Booked tata nexon XZ plus petrol variant on December 29th of 2020 from Tafe showroom near LIC at Chennai under the name of Aravinth.

Dealer promised to delivery the car by the end of feb 2021. But still car not delivered. Please help me to get the car delivered ASAP.
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    A
    Anish neelambari
    Apr 5, 2021
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    Address: NCS Kayamkulam

    Sir.
    Am booked my Tata altroz xz grey in December 15 NCS motor Kayamkulam Kerala still no response
    Tata Motors customer support has been notified about the posted complaint.
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      vinaydodmane
      Apr 5, 2021
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      Resolved

      Address: #35 Shree Vinayaka Nilaya, SBI PRIME RESIDENCY

      As I brought altroz xm 1 month ago.booked in Prerana motors BTM layout Banglore.I have not received Remote key from dealer as they said last movement its not available with altrox xm.after booking i have asked the dealer several times that whether i am going to get remote key or not she said yes you will get. and last due for delivery she said its not avaible. I am totally unhappy with this and now I cant insatll with outside also due to warranty issuse.and aslo not availble in Tata. please I want remote key for my alstroz.central locking is there but no remote key means what type of service tata is giving dont know.please help me with installation of remote key for my altroz.
      thank you
      +1 photos
      Jun 17, 2021
      Complaint marked as Resolved 
      I have not recived any update after my complaints.its not resolved
      Tata Motors customer support has been notified about the posted complaint.
      Jun 17, 2021
      Updated by vinaydodmane
      As I have not recived any solution for my query I would like to get response from the company regarding my remote key issue..we will like the company and we believe it that is why we have paid 8 lack for over car..still if can't get atleast one remote key for our car means I am totally unsatisfied with this.please response or contact.waiting for response
      Jun 17, 2021
      Updated by vinaydodmane
      My complaint status is showing that it's resolved.but till now I have not recived any solution for my problem.
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        P
        Prajwal k n
        Apr 5, 2021
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        Address: Tata Motors Cars Showroom - Adishakti Cars, Balasagodu Survey No 61, Kasaba Hobli Balasagodu Sagar - 577401

        Sir/mam, i have Booked tata nexon XM petrol variant on December 30th of 2020 from showroom at Sagar, Karnataka under the name of NARENDRA K G. Dealer in the showroom told it will take maximum of 2 months for delivary but still after 2 months i.e after feb 2021 they told it'll be delivered before end of march. But when i again called on march 31st, they told like they are just employees and they dont have any contact with company. General manager is not accepting call and not giving any response for texts also. GM is from Shimoga, karnataka. Please give solution to this, i am ready to give GM name and his mobile number if required...
        Tata Motors customer support has been notified about the posted complaint.
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          S
          Sewaka
          Apr 4, 2021
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          Address: [email protected]

          Sir, Entire fleet of brand new vehicles despatched from Jamshedpur plant and Pune plant of TATA MOTORS LTD for various locations of India do not pays a single penny on account of Toll Tax at any point of PLAZAS for collection of fee through out the country. Matter is very important to you because black money is being generated everyday through this bad practice. We have sufficient proof and evidence to exhibit the same before you as and when required. Email also sent you from ID [protected]@gmail.com to inform about this scam also. Kindly take appropriate actions against the Syndicate working to avoid Toll Tax in a very big volume and organised way.
          Thanx
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            S
            Srinu Sura
            from Gudivada, Andhra Pradesh
            Apr 4, 2021
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            Address: rajahmundry

            My name is srinu sura i purchaged tata tiago vehicle @ shiva senkar motors rajahmundry showroom when the time of equation showroom agm named as Naresh given qutation for 6.45 lacs including accessories and 1 year extended warranty for 40000 in qutation i paid the amount what they mentioned in quotation befor delivery of my car now that agm simply told i didnt given any warrenty and he abused me a lot as a customer i feelt gilty for purchased car from shiva senkar motors rajahmundry they didnt give minimum respet to customers
            Tata Motors customer support has been notified about the posted complaint.
            Apr 04, 2021
            Updated by Srinu Sura
            pls find the qutation and bills
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              D
              Darjeeling
              Apr 3, 2021
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              Address: Laxican motors , Kusumnagar, P.O Motigara (NH 31), Siliguri - 734010 ,District Darjeeling. West Bengal

              मे दिपक कुमार गजमेर, पोस्ट ओफिस, महकुमा, जिल्ला कालेम्पोङ्ग, पिन नम्बर 734301, पश्चिम् बङ्गाल भारत निवासी ।
              महासय,
              मेने अप्रेल 2012 मे tata nano cx car offer मे पुरे कर का registration देनेका वाघा कर्कर लिया था, laxican motors Kusumnagar, P.O motigara silguri Darjeeling District से । लेकिन आज तक कारका registration वाधा मुताबिक lxicon motors ने आज तक नहि किया हे ।
              मेने laxicon motors siliguri का चक्कर खा खा कर परेशान होकार आज ईश बिषय मे मजबुर होकर शिकयात कर रहा हु। ता कि मेरा कारका पूरा registration हो।
              मेने कारका लोन भि पूरा किया लेकिन आज तक registration नहि दिया हे।।
              +2 photos
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                K
                Krishnan Devray
                Apr 2, 2021
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                Address: Pune Maharashtra India

                Your Confirmation letter is Release

                Accept This Position and Note down Designation, Plant Location, Join Date, Signature

                Scan your Confirmation letter and security Payslip and All Documents (10th, 12th, Graduation, Diploma) Aadhar card, Pan Card, one photo Upload by Form 48hrs

                Then Release your offer letter and the Training date

                Note- Fifteen day's Training is a theoretical and practical work then written exam 35 marks is compulsory then selected candidate choice in the department ( Production, Quality, Maintenance )

                Facilities:-

                Fifteen day's Accommodation and food & Breakfast and tea

                Pay for 1850/-Rs 15 Days Training/Trail Security Fees

                :- Security Money is a Refund After Fifteen Day's Training
                +1 photos
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                  J
                  Jasmine kharkongor
                  Apr 1, 2021
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                  This is with regards to TATA motors showroom in Shillong, Modrina Auto Enterprises. The General Manager and the Sales Manager are corrupted and needs to be removed from the position. They have eaten the customer’s money. Someone who is earning a salary of 20-30k is roaming everyday with 50k in his pocket. This is not expected as people are working hard and certainly not expected in tata motors
                  Tata Motors customer support has been notified about the posted complaint.
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                    I
                    Illu@886
                    Apr 1, 2021
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                    Offer letter

                    Address: Mulund west Mumbai

                    I have got this offer letter after paying 950 rs...
                    +2 photos
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                    A
                    Arun P Tripathi
                    Mar 31, 2021
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                    I have a Tigor petrol XT variant car of 2018 year with registration number DL12CN0723. About 15 days before while i was driving the car, all of a sudden the car stopped taking race. Hence the car was sent to Hartron Motors, Sector 18, Gurgaon on 16 Mar 21 for rectification. Spark plug, clip stay rod clamp and BG air induction system were replaced. The car has not been much used since then and been working fine till this evening when I returned from office without any problem at around 6:15 PM. However, after about 30 minutes I needed to pick up my wife from nearby place and when I tried to start the car but it did not start. Engine shaped fault symbol is appearing. When I contacted the service adviser at Hartron Motors Mr Shyam Lal Yadav regarding this, he advised me to connect with Tata Motors toll free number for assistance.

                    My concern is that if the car was serviced just 15 days before, this kind of problem should have not occurred thereby poor reliability of the car.

                    I request you to kindly direct Hartron Motors to attend to the car and rectify the fault without any charge since the car attended to by this agency just 15 days before.

                    Looking forward for a favourable response from your end on urgent basis.
                    Tata Motors customer support has been notified about the posted complaint.
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                      K
                      Kumar Sourav21
                      Mar 31, 2021
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                      I had booked Tata Altroz XZ variant on 25th January 2020 and they said I would get it in 5-7 weeks .They assured me that I would get it by my birthday i.e on 21st march .It's 31st March and I haven't received any confirmation about the delivery of car .Tata motors dealers are playing a dirty game of fake promises to customers. No one is there to listen to any sort of complain .I have already complained to customer care representative regarding the same but there is no response from the regional team as well. To whom shall I complain now ?
                      Tata Motors customer support has been notified about the posted complaint.
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                        V
                        Vinodkoli76
                        Mar 30, 2021
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                        I have booked TATA Nexon XZA+ (Foliage Green) variant on 10th Jan 2021 via Wasan dealer in Mumbai. They did confirm on an e-mail that I will get the vehicle in 9 to 10 weeks. Now it's the 12th Week running and there is no news from them.
                        They have taken advance money from us and not a single call received from them.
                        I request TATA Motors to respond to this issue.
                        Tata Motors customer support has been notified about the posted complaint.
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                          B
                          Mar 30, 2021
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                          Address: C299, Nalco, Angul, Odisha 759145

                          Hi,

                          Tigor delivered 2 days back and I found the boot cover is missing. While contacting the dealer they informed its missing from factory and they cant arrange it.

                          This is impacting the trust factor. Please do the needful.
                          +1 photos
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                            A
                            abdulbang
                            Mar 28, 2021
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                            Hello,

                            My name is Abdul Rasheed. I had bought a tata altroz car on 28th Jan 21. My first service was due on 28th Mar and I went for the same on 27th Mar. The following are my concerns with regards to service experience which I want to highlight so that it comes to the knowledge to tata senior executives.

                            1. The moment I entered the service centre, I was handed a bill of Rs 1400/- without even explaining anything about the charges. When I further enquired on myself, then I was told that charges are for sanitisation, polishing and some sort of oil additive. I asked that as per the service schedule my first service is supposed to be free and there is nothing mentioned in the service book for which they are charging, but the service centre executive forced me and told that these are mandatory charges which I have to pay.

                            2. I was not at all asked whether I am facing any difficulty with the car or do I have any concern which I want to make them aware before the service. The people were in a hurry to get the car washed and hand it over to me and get the charges paid for which they have made the bill.

                            3. Again, I myself approached the service manager and told him and that I m experiencing problems with the AC flow as the AC continuously throws air on the leg no matter what is the AC selection is. ( the same thing has been informed to the showroom also from where I have bought the car). They checked the same and acknowledged about the fault. After that they said that they dont have the spare parts to get the fault rectified and advised me to go to any big dealer when my next service will be due i.e after 6 months. Neither there was any endeavour by the service manager to get the spare part demanded from the company and get the fault rectified nor there was any assurance given to me.

                            4. During the initial car delivery i.e on 28th Jan, I got the music system installed from the showroom only, but the type of work and installation that they have done was very pathetic. They paid no attention about the general cleanliness of the car and were doing the work like an inexperienced. The installation was semi complete as I was supposed to get a USB cable along with the system which I didnt. Also, the stock wiring of the car was cut whereas they were supposed to use coupler or scotch locks for the electrical connection. I complained about the same to the showroom, but havent got any reply on the same.

                            5. This initial experience of two months with tata motors has been extremely bad. No doubt the car is good with a 5 star rating ( safety is paramount), but the service executives who are dealing with customers are worst in comparison to other car brand dealers. I have genuinely lost hope in the tata motors as these type of concerns have not been faced by any of my known people who are in possession of other brand cars.

                            Its humble request to please look into the matter, as these type of incidences are degrading the name to TATA MOTORS.
                            When tata motors is paying so much attention in making the best safety rated car of India, then why not the same thing is being applied to the training of showroom managers or service managers.
                            Tata Motors customer support has been notified about the posted complaint.
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                              Chandru8899
                              Mar 28, 2021
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                              Do you have Mail Id?

                              Tata motors Recuritment mail is [protected]@tatamotorsrecruitment.com
                              this mail id is true or fake...
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                              G
                              Gjoshi0803
                              Mar 28, 2021
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                              Address: Prerna motors lal bagh road. Bangalore

                              I bought tara altroz xz variant from prerna motors lal bagh road. Bangalore it was deliver on 2 1feb 2021 . Such a pathetic delivery. The car was handed over without cleaning from inside . Grease Stains coul be be seen inside the car and when I asked sales manager why. He told staff is not available to clean it... The car back boot door has problem and is not getting locked how can tata handver a car with such a big fault. I was renault owner before this and if I compare the approach and service quality of foreign manufacturers to India cars there is no comparison. I think the auto dealers have made fun of tata as a brand... First and last exp with tata wont ever deal with tata. Gautam [protected] [protected]@gmail.com
                              Tata Motors customer support has been notified about the posted complaint.
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                                M
                                Mihir Togadiya
                                Mar 26, 2021
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                                Address: Rajkot

                                I use tata harrier XT model
                                My side glass brokenand Rajkot services man say that, it is not available, I put in order in company, last 10 days my problem is not slove, tata company services is very poor, customer is not satisfied
                                My number
                                [protected]
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                                  Sowmya.un
                                  Mar 26, 2021
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                                  Address: Bangalore

                                  I an Sowmya, from Bangalore, We had booked our vehicle on 12th December 2020, in Key Motors-Mysore Road, We were promised a delivery of the vehicle by 8 to 10 weeks of time, its been more than 3 months and we have not yet got the vehicle. We have raised the complaint enormous times and very poor response from the dealer. Its always said that they do not get the proper communication from the plant. I am surprised to understand such a renowned brand like TATA has such poo management of production wherein the Inventory produces will not get communicated to the dealers. I am very sad with the response from the unit and need help in speeding up the process
                                  Tata Motors customer support has been notified about the posted complaint.
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                                    AshishBadole
                                    Mar 26, 2021
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                                    Address: Warora

                                    I booked TATA Nexon XMS model from Jaika Dealership, Nagpur on 05/10/2020. As on today(26/03/2021), more than five months passed after booking of the car. But I didn't received the Car yet though I have called many times to dealer, Tata Customer Care Service. I even twitted two day before nut no positive response received yet. I was booked TATA car by keeping in mind "Vocal for Local" along with safety features. But now feeling regret for booking the car as I received such kind response. I don't understand now whom to talk? what to do?. Please look into this
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