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Tata Motors Complaints & Reviews

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Updated: Nov 5, 2025
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V
vdeshmukh
Mar 18, 2021
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Address: Tata Motors Car Showroom - Bafna Motors Pune Survey No 104/3, Mumbai Bangalore Highway Baner Pune, Maharashtra - 411045 India

Hi,
My Father (Mr. Pandurang Suhedar Deshmukh) has booked the Car Tata Altroz XZ Red ( 1.2 Petrol - 2021) through CSD (as he is a Retired Army Soldier) on 22nd Jan 2021 at Tata Motors Car Showroom - Bafna Motors Pune (Survey No 104/3, Mumbai Bangalore Highway Baner Pune, Maharashtra - 411045 India)
They had told us that there is waiting up to 3-4 Months for Tata Altroz that is ok. But now they are telling us that it will require more time because of their internal issues. They told us that the Dealership of Bafna Motors is closed and transferring to some other Dealer, will require more time for receiving the car.
If they have their internal problems, why they have not informed us while booking the car, we can connect with other dealers that time, after 2 months they are telling us about these issues.
I need the car because my Father is suffering from 4th stage lung cancer and need to travel from Satara to Pune for treatment per week, it is very difficult and risky to travel by Bus due to this Pandemic situation and we cannot afford 3-4 Thousand per week while traveling by Car Rent.
It's my humble request to kindly solve this issue as soon as possible.
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    V
    vdeshmukh
    Mar 18, 2021
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    Address: Survey No 104/3, Mumbai Bangalore Highway Baner Pune, Maharashtra - 411045 India

    Hi,
    My Father (Mr. Pandurang Suhedar Deshmukh) has booked the Car Tata Altroz XZ Red ( 1.2 Petrol - 2021) through CSD as he is a Retired Army Soldier on 22nd Jan 2021 at Tata Motors Car Showroom - Bafna Motors Pune (Survey No 104/3, Mumbai Bangalore Highway Baner Pune, Maharashtra - 411045 India)
    They had told us that there is waiting up to 3-4 Months for Tata Altroz that is ok. But now they are telling us that it will require more time because of their internal issues. They told us that the Dealership of Bafna Motors is closed and transferring to some other Dealer, will require more time for receiving the car.
    If they have their internal problems, why they have not informed us while booking the car, we can connect with other dealers that time, after 2 months they are telling us about these issues.
    I need the car because my Father is suffering from 4th stage lung cancer and need to travel from Satara to Pune for treatment per week, it is very difficult and risky to travel by Bus due to this Pandemic situation and we cannot afford 3-4 Thousand per week while traveling by Car Rent.
    It's my humble request to kindly solve this issue as soon as possible.
    Tata Motors customer support has been notified about the posted complaint.
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      12aak
      Mar 16, 2021
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      Address: Tata Motors Cars Showroom - AM Auto, Narwal · Ground Floor, NH 1A, Bypass Road Narwal Jammu 180004

      I booked Tiago limited addition at Tata Motors Cars Showroom - AM Auto, Narwal · Ground Floor, NH 1A, Bypass Road Narwal Jammu 180004
      But Due to problem in bank case i can't able to buy. The booking amount is 12000/- Rupess. Now I want refund of my booking amount. But no one is intrested to help for my refund. I contact one of There Salesman. Every Single day. But he delay again and again. And he did'nt mention for any booking cancellation deduction amount.. please process this request asap.

      Im sharing attachment of paid amount by me.
      +1 photos
      Tata Motors customer support has been notified about the posted complaint.
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        P
        PondyPrakash
        Mar 16, 2021
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        Address: SCHAKRALAYA MOTORS, Murungapakkam, Puducherry

        I have booked TATA Tiago at 30th December 2020, at SCHAKRALAYA MOTORS, Murungapakkam, Puducherry. As of today (more than 10 weeks passed) they never delivered the car or at least called me and gave me an update. I also paid a down payment as i believed their false promise of early delivery. Extremely disappointed.

        Prakash
        Tata Motors customer support has been notified about the posted complaint.
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          Sridher Kotha
          Mar 16, 2021
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          Recently i purchased a TATA ALTROZ XZ model. in this car there is no door lock facilities properly.even though after locking all doors by centrel locking system, the doors are easily open.kindly support me for this issue.it is a major problem i facing in highway.am not expecting thhis from tata motors in highly safety vehicle.
          Tata Motors customer support has been notified about the posted complaint.
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            A
            Mar 16, 2021
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            Address: Didarganj patna

            Am booking my car on feb dealer was says that your car will be dilevered on last of Feb but h NCIS will extended the date and again he say 5th of march but today the dealer is said that your car will be delivered on april 15 to 20th april i m totally disappointed with tata motors service
            Tata Motors customer support has been notified about the posted complaint.
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              D
              demongokul
              from Bhawanigarh, Punjab
              Mar 15, 2021
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              I have booked Tata Nexon on 27/12/2020 in Tafe Access Chennai and was promised a 6 to 8 weeks on delivery. But it has been over 11 weeks and the vehicle is still not even allotted, even on multiple follow-ups with the sales team at Tafe Access and Allotment team at Tata Motors, there has been no positive sign on allotment or delivery of the car. Please someone help me solve this issue.
              Tata Motors customer support has been notified about the posted complaint.
              Mar 19, 2021
              Updated by demongokul
              Still no positive response from TATA side. There's really no connect.
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                V
                Vgupta35
                Mar 13, 2021
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                I am having Tata Tiago which is 3 years old & it has completed only 29k kms. One day AC of my car stopped working & went to SRM motors to resolve the issue but the staff was very unprofessional.
                They asked me that they will open AC parts to check & asked to submit 6k rupees. I asked if my car is in warranty then why I need to pay the amount going to escalate on social media for this issue.
                Tata Motors customer support has been notified about the posted complaint.
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                  AnubhavA123
                  Mar 13, 2021
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                  Hello, I booked Tata nexon XMS on 5th Jan 21 from Autovikas Sales and Services pvt ltd, Sec 5, Dwarka, New Delhi.
                  Booking No 18198 and was promised delivery in 6 weeks
                  However, the dealer says that delivery is being delayed from manufacturing unit. I initially filled a complained in feb. since then I tried to reach out to customer service by all possible means, social media, telephone, emails. However, they don’t bother to reply. My booking amount money is blocked since jan 5th, also loan is sanctioned and I might not get the loan processing fee back, in case the vehicle is not delivered. I have wasted so much time in follow ups and emails. I feel disappointed and harassed. People are rude and they have no clue about anything. Can you please help me when can this be delivered. Name:anubhav arora email:[protected]@yahoo.com mobile: [protected]
                  Tata Motors customer support has been notified about the posted complaint.
                  Mar 31, 2021
                  Updated by AnubhavA123
                  Still no action has been taking either by the dealership or Tata motors. Truest disappointed.
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                    KishorMathe
                    Mar 13, 2021
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                    Hi I had booked tiago limited edition on 10 January 2021 but still did not get delivery and any assurance from rudra tata motors wagholi pune

                    Request you to look into this on priority.

                    Kishor Mathe
                    [protected]
                    Tata Motors customer support has been notified about the posted complaint.
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                      T
                      tjjinu
                      Mar 13, 2021
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                      Address: KVR Iritty, Kannur, Kerala

                      Dear Sir/Madam,
                      I had booked TATA Nexon XMA S white colour variant on[protected] from KVR Dream Vechicles with Booking Ref No SOKVRDRM[protected].
                      Before booking I had confirmed them about delivery and they assured that it will be delivered before end of February 2020.
                      My Marriage is scheduled on March 28th and that was the reason why I confirmed about the delivery of car.
                      Now they are saying that they have no stock with them, it will get delayed etc .

                      It is such a pathetic experience from you that after assuring about the delivery and later stepping back from it.

                      If Tata is unable to make delivery on time why they are accepting new bookings?
                      Please deliver my car before my marriage i
                      +1 photos
                      Tata Motors customer support has been notified about the posted complaint.
                      @TataMotors
                      Hi Team, i booked a Nexon XMS White Color from AutoVikas Dwarka, Delhi on 13 Dec 20 and was given an initial waiting period of 6-8 https://t.co/peIIhIwGT7 has been more than 13 weeks now however i still do not have any clarity on how long would it take.Need help please.

                      Delay in Nexon Delivery - Comment #3813630 - Image #0
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                        J
                        Jagmahender Singh
                        Mar 12, 2021
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                        Address: House no 2517 Sector 13 huda bhiwani 127021

                        Sir, i am a ex-servicemen i booked a tata nexon car from army canteen on 27 November i was promised dilivery in 6-8 weeks it has been 16th month and there is no sign of my car i am utterly disappointed in tata delivery and even the staff is very rude whenever i contact them they say jab aayegi toh mil jayegi i mean what's the meaning of it i think i will have to cancel my booking i m fed up now.
                        Tata Motors customer support has been notified about the posted complaint.
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                          sureshbabu190
                          Mar 12, 2021
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                          Address: KHT motors ,Kundanhalli , White filed Bangalore

                          I have booked the Tata Nexon XMS from KHT motors bangalore on Jan15 2021 . Promised Date by end of Feb 2021 . So far no clarity about delivery and every time they are jumping over the dates . I'm loosing faith on Tata motors gradually .
                          Tata Motors customer support has been notified about the posted complaint.
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                            N
                            NidhinR
                            Mar 11, 2021
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                            I planned to buy Nexon. I visited Trivandrum Motors Showroom at bypass road Thiruvanathapuram Kerala 10 days back to book test drive. They agreed to arrange it in one or two days. I waited for almost 1week and didn't get any response. Next week I tried to contact another showroom at Thakaraparamb Thiruvanathapuram. They also agreed the same. Even after 5 days I am not any response from the Tata dealers. Kindly do the needful to make your dealers atleast cater the basic services you offer
                            Tata Motors customer support has been notified about the posted complaint.
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                              M
                              Media360
                              Mar 10, 2021
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                              Dear Sir,

                              I own a Nexon XZA+, which I purchased from your dealer Concord Motors in 2019. My vehicle had been delivered to me on 16th March 2019 and the invoice date is showing as 28th Feb 2019.
                              I had given my vehicle for service to your dealer Malayalam Motors on 09th March 2021. Upon checking they have said that there is a leak in the vehicle coolant and that the coolant water pump needs to be replaced and the same will be chargeable.
                              They have said that there the 2-year warranty has expired on the 28th of Feb 2021 as the invoice had been created on the 28th of February 2019, whereas the delivery of the vehicle has been done on 16th March 2019.

                              I had taken the AMC also which is expiring on 17/03/2021.

                              Why is there such a cheating being done, why I am being penalized for such a thing. Am I not eligible for the warranty as the delivery date is 16 days after the billing date.

                              Request an action on the same as this is misleading my trust in TATA.

                              Regards,

                              Biju Kuriakose
                              [protected]
                              +3 photos
                              Tata Motors customer support has been notified about the posted complaint.
                              Hi,

                              I had also spoken with Mr.Jithin (Mob: [protected] ) with regard to the above and he was not helpful in this regard.

                              Today, i.e on the 12th of March 2021 I had visited Sree Gokulam Motors to inquire about the same as old Concord staffs are working there. Sree Gokulam Motors has stated that they will not be able to help me out in this regard.

                              On hearing the above I had decided to carry on with the servicing of my vehicle at Malayalam Motors. I contacted the service executive (Malayalam Motors) to replace the coolant water pump. Unfortunately, the particular part was not available with them, on my enquiring, the service executive said that the said part does not get damaged and that it is a manufacturing defect which if had been under the warranty period could have been replaced at free of cost.

                              A manufacturing defect needs to be cleared by the company, please help out.

                              Regards,

                              Biju Kuriakose
                              [protected]
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                                M
                                Manish_9876
                                Mar 9, 2021
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                                Resolved

                                I have booked Tata Nexon on 24th Dec 2020 and dealer have assured delivery of vehicle within 8-10 weeks. I need resolution on below mentioned 2 issues.
                                1) 10 weeks have passed after booking of vehicle still dealer is not committing any delivery date.
                                2) Dealer is not giving price Protection as they are saying Price Protection is valid for invoicing before 28th Feb 21. Now the delay is from Dealer end and we are not responsible for delay so we are not going to pay any additional money as per price hike also we have booked vehicle 1 month before the deadline of price Protection date which was 22nd Jan 21.
                                Request you to help me with the resolution for both the issues as stated above.
                                Apr 2, 2021
                                Complaint marked as Resolved 
                                No one has contacted me from tata motors for this complaint and also the my complaint is not resolved. How come this complaint is marked as resolved?
                                Tata Motors customer support has been notified about the posted complaint.
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                                  Nikhil Kakde
                                  Mar 9, 2021
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                                  Address: Nagpur, Maharashtra

                                  Hi Team,

                                  I have booked my Tata Nexon XZ+ ST white on 24th November 2020, the Jaika Motors showroom Nagpur promised vehicle delivery January end. I have been regularly doing a follow up on a weekly basis since then and I am just getting a standard reply and revised date that the car will be billed in 7 days. Looking at the complaints I see that most o[censored]s are facing similar issues it severely affects the Brand Image.We know that there is a huge demand 8000+ units in a month and the production capacity is less causing this delay, what we need is a clear picture on a tentative delivery of the vehicles. So we can plan things accordingly.
                                  I tried customer care 3 times couldn't lodge a complaint due to technical issues, so raising the same here . It's a humble request please address the issue at earliest possible sharing a clear picture.
                                  +1 photos
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                                    Sivakumar1994
                                    Mar 8, 2021
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                                    Address: Coimbatore

                                    I have booked Altroz XZ variant at 27-Jan in SRT TATA showroom coimbatore and sales team assured that car will be delivered within 30 days. The promise given was that Car will be delivered within Feb 2021 but it is mid week of March and still i haven't received any clear information on car deliver. There is no response from SRT tata even after visiting their showroom during my work hours couple of time and consistently following up with them in calls.
                                    Tata Motors customer support has been notified about the posted complaint.
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                                      Shbhm1994
                                      Mar 8, 2021
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                                      Address: FLAT NO. 10126, Tower 9, Block D,GH-07 SOCIETY, Crossing republik

                                      Hi,
                                      My android auto system is defective since very beginning.
                                      I purchase car on 4th dec 2020 and since then i am not able to use android auto, it has worked only 3-4 times that too getting disconnected with network error intermittently
                                      .
                                      I have first service on 4th Feb, it was fixed for 2 days and again started creating problem.

                                      REG NO: UP14EP4210
                                      NAME: SHUBHAM GUPTA

                                      I want my android auto system to be changed.

                                      Thanks,
                                      Shubham Gupta
                                      Tata Motors customer support has been notified about the posted complaint.
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                                        Gurmit sinhg
                                        Mar 7, 2021
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                                        Address: Hapur

                                        No support for attached number plate..at showroom they denied for attached number plate and i m paying 300 rupes in market for attache number plate
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