Tata Motors Complaints & Reviews

This is to inform you that I have given my vehicle at M/s. Sagar Motors Kaushambi shaibabad-201010 on 9 Jan 2020.
The respective vehicle is parked there till today as the respective parts are not available at workshop till today and it already 10 days. They are not providing any satisfactory reason for the delay.
I have purchased 3 Tata cars in last 1 year and now I think I have made a big mistake.
I think I have made a mistake of buying Tata cars if would have know that I will be facing this type of issue for running model I would not have opted for Tata cars
Vehicle - Tata Nexon 2019
Owner Name - Sunil Kumar Garg
Reg.No.- UP15CY 4080
contact Details- [protected]

Dear Team,
I am Sandeep Singh (Haridwar), I had booked tata Nexon in Oct month in 2 showroom at Dehradun ( Obrai and Doon Wheels) that time they commited 2-3 weeks waiting period but now more than 4 month has passed out but still they are not able to provide me my Car or Confirm Date of Delivery.
Nexon XZ+S white Colour (P)
Please help me out when i will get my Car.
Regards
Sandeep Singh
[protected]

I have booked Tata Tiago on 6th Oct 2020, they promised me to deliver car within 25 days. But they have managed somehow to postpone delivery. I haven't received my car as well as any kind of commitment till now. After multiple follow up they told me your car is alloted and asked me to pay. Now my loan amount is disbursed and remaining amount is also paid to dealer. Now the executive saying they don't have clearity about car delivery. I am feeling cheated now as bank has started emi deduction, and the car is not in my hand yet.

Dear sir,

Sub ¦ engine failed 2 times in warranty period company refuse to replace.

I have taken my commercial vehicle HSNE1613CR from pasco motors gurugram on 2017. the engine having problem after 1900 km engine failed. Then service centre sethi motors rishikesh change the engine. again after 2000 km engine failed now company saying we will not replaced its only done once. I am in warranty period still company say we can repair but engine will not change now every 2 month engine get problem and company fixed it with full charge but not want to replace engine. Even manager also agree that its engine fault but refuce to replace it . After many times request to manager and area head in dehradun regarding this but their behaviour is very rude and say every time do whatever u want nothing will happen. Its work like this. I feel very bad that time I have not done recording of the staff. Really very shame we purchased very costly vehicle one time engine replace still same problem with in warranty period but company do nothing. I promise next time I will never buy tata. I go for other vehicle company.

I need full investigation in this case & also my money back or get the complete work done with engine replace or else I have to take this matter to next level. Already given notice.

Regards,

I had booked a Tata nexon xza+ diesel at prerana motors rajajinagar bangalore on 19th Nov and was said that diesel cars are available and will be alloted in a weeks time and delivery will happen by 1st week of December. I have booked diesel only because of this as petrol variant had 2-3 months waiting period. Senior staff says minimum 40 days. Now its been 2 months (60 days). I am worried of price hike now. Refund on cancellation carries 3% charges. I have also paid for bank loan processing. Kindly give a CLARITY so that customers who opt for Indian vehicles are not dejected like this. We do have other vehicles with higher features and better customer as well as vehicle service in the same price range. But I have opted to choose an Indian brand. Request the management to kindly consider this and help me here.

Dr Praveen B Biradar
Rajajinagar
BANGALORE
Karnataka
India

I had booked Tiago before three months but still i dont get the dilivery of my car.

Hi,

I have booked a car Tata Nexon XZ+ Pure Silver BS6 on 27th September 2020 with Rudra Motors Wagholi, Pune. I was promised the delivery of the car on 27th October 2020.

Then I was told the waiting period of the car now is 11 weeks from the booking date. Now it is more than 14 weeks from the delivery date and the car is not delivered to me. GSM of the dealer or TSM of the Tata motors are still not ready to give me the final date of delivery.

I completed all the formalities from my side within 10 days from the booking date.

I feel it is very unprofessional behavior from Tata Motors and it's dealers. I am being given very strange reasons for delayed delivery. Please help me. Customer care number on Tata Motors website West : [protected] is not reachable or no response from the other end, how funny, is it?

Complaint number with Tata Motors - [protected]
Details which might help you:

Car - Tata Nexon XZ+ Pure Silver BS6
Order Number - 804Name - Kapil Khairnar
Dealer - Rudra Motors Wagholi, Pune
Booking Date - 27th September 2020
Expected Delivery Date - 27th October 2020

मी altroz xz p गाडी 2Nov 2020 बुक केली आहे पण अजून गाडी मिळाली नाही .मला delar ने 6-8week चे waiting सांगितले होते पण अजून गाडीची delivery कधी होईल ते सांगत नाही

Sir, I m serving defence member. Booked Tata nexon xm on 19 Nov 20 with sl no-18442 from AUTO VIKAS SALES & SERVICE PVT LTD.
Sir I have my loan ready as they have promised to give me car in dec 20 but still they are not providing. I have my leave plan accordingly and my family member are waiting.plz look into my matter

I booked tata Nexon XM petrol(foliage green) from cuttack, Gugnani motors on 28th October 2020.
Today is 12th January 2021, I still haven't received my car.
It was said that I will get the car within 2 months maximum but till now there no response from the dealer. It's been 2.5 months and dealer says company is not able to manufacture and meet the demand.

Really disappointed by the time taken by tata motors. I will never go for Tata motors again neither recommend any one.

Today I got my car delivered. It is a Tata Tiago. I found that my car was damaged. What is the more surprising is that the sales people did not mention this, and said that you can complain about this to customer forum. It looks like it no their responsibility at all. Finally they agreed to replace the part. There are many things that are not finished and there are plenty of scratches.
The car was bought from Dilichand Motors in Kolkata West bengal, could you please let me know how can I escalate this issue to Tata motors
Date of incident: 11/01/2021
Client number: [protected]

I had placed booking of nexon xe on 01 nov 2020 at premium motors rewari delearship for Nexon xe. The waiting period of 4-6 weeks was given at the time of booking. But even after 10 weeks no whereabout of delay is known.

Write mails to tata customer care but they didn't respond on that. I received only system generated mail of confirmation of my mail receipt but no representative had responded yet about status

I asked them about any price hike in 2021 or they will give me as per 2020 price as my booking was in 2020. But response of any query yet

After complaints delearship guys keep calling and blaming plant for not giving them order

Where to know the status of vehicle I booked.

They also sent me 1 year extended warranty message but how that will be worked out, no info on that.

I have booked my Tata Nexon in the month of Oct'20 through prerana motors, BTM layout, Bangalore.

As my waiting period was more than the committed period of 1 month, as a matter of damage control measures and to ensure that the customers do not cancel their bookings, Tata Motors has offered me one year of extended OE warranty and roadside assistance at free of cost as a goodwill gesture On 17th Nov, 18:28 i received a text message to the registered mobile.

With that received message, I have been trying to get an acknowledgement from Tata motors as well as from the dealer(prerana) to ensure that this extended warranty & roadside assistance is well captured with a piece of paper beyond 2 years of standard warranty.

But unfortunately until now, i could not figure out or no one from the dealer or customer care clarified or supported how this can be formalised or accepted. Please let me know how and who can help me on this to confirm that my vehicle is covered for 2 years + 1 year extended OE warranty & roadside Assistance.
I have also raised complaints in [protected]@tatamotors.com.
Looking forward to their feedback.

अवध विदया अकादमी की टाटा मैजिक की hsrp 0nline
plate का charg ऑनलाइन1m [protected] reg, no up 72 p 9934rupees 665, 52 ऑनलाइन पे किया जा चुका है। लेकिन delievery date पर hsrpplate लेने पर off line receipt no upspl नो, 19_20___1012 date 11_01-2021को500रुपिया लेने के बाद ही no hsrp प्लेट दिया गया।

Hello TATA Motors,

I have purchased a preowned TATA Zest from Concorde Motors (TATA Motors Assured) on 28th-March-2017. This was a Demo car and it's First owner was Concorde Motors Baner, Pune and I am it's second owner till date. Yesterday while reviewing my Insurance and RC, I identified that the chassis number of the car does not match the records on RC. Today, I approached Indrajeet Pol (Bafna Motors Tathavade/Baner Pune...

I have booked Tata Nexon XZ+ variant on October 28th 2020 and my loan is also sanctioned.
Tata Motors agreed to deliver my car by 10th December. on that time they not ready to give no confirmation on Car delivery,
so i was complained TATA costumer care on 18 th december 2020 after that i got a mail from Dealer (CRM) in that mail they mentioned with in 8 to 10 week they will do delivery. But as now there is no confirmation on car delivery.

Please help me get this rectified.

I have booked Tata Nexon XM variant on November 27th 2020 and my loan is also sanctioned. Tata Motors agreed to deliver my car by 8th January. But As of now there is no confirmation on Car delivery even the chase number is not allocated. As my loan is already sanctioned and my first EMI have debited, delay in car delivery will be troublesome for me. Please help me get this rectified.

When the fog lamp is turned on, the ac goes off, When I try to start the car, it says 'engine locked'. The car does not start...

Dear Tata Motors Team,
This is regarding the tata harrier i purchased on 20th December 2020 from Gokulam Motors Kochi, Please note just 2 weeks after purchase i had 3 breakdown and hence 3 times a service engineer/road rescue was called to start the vehicle, please note first time we suspected that the battery got drained due to glove box lights which may have been turned on, further vehicle was started using jumper by road rescue...

I have booked Tata Nexon XM variant on December 9th 2020 and my loan is also sanctioned. Tata Motors Mau agreed to deliver my car by 15th January. But As of now there is no confirmation on Car delivery. As my loan is already sanctioned, delay in car delivery will be troublesome for me. Please help me get this rectified.