Tata Motors — Booking cancellation

Address: Bargarh, Odisha, 768038

I have booked Tata Tiago from Laxmi sales & services, Bargarh, Orissa worth Rs 10000/- vide money receipt no-28614 on dt 04/11/16.Due to some problem, I cancelled by booking and approached the dealer for refund of my money. Despite several telephonic as well as physical visit to the showroom and completing all the cancellation formalities, they are not refunding my money and just passing the days.Kindly take necessary action to make the refund.
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24 days before I submitted my tata tiago booking cancel application but today 22 Oct 2020, i could not found my booking amount. How much time they will take to refund my amount.

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