Hello TATA Motors,
I have purchased a preowned TATA Zest from Concorde Motors (TATA Motors Assured) on 28th-March-2017. This was a Demo car and it's First owner was Concorde Motors Baner, Pune and I am it's second owner till date. Yesterday while reviewing my Insurance and RC, I identified that the chassis number of the car does not match the records on RC. Today, I approached Indrajeet Pol (Bafna Motors Tathavade/Baner Pune - Formerly Concorde Motors Baner, Pune) who had assisted me while purchasing this car and told him the problem. However I couldn't get any satisfactory answer from him nor any assurance to help me and that's the reason I am reaching out to Customer care now.
I checked the old RC photo copy and find that the issue persist from the beginning this car was first registered (05-Feb-2015). I wonder how it got unnoticed by the dealer. In addition to the prior ignorance or mistake, the Dealer transferred the RC on my name with the same problem.
This is a serious problem and I plan not to use the car from today due to the mismatch of record that may lead into Insurance problems. This has left me in a trouble.
I hope that TATA motors will help to resolve this problem at the earliest. Please let me know if there is any additional information needed from my side?
Thanks and Regards,
Mayur V. Kshatriya
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