Tata Motors — complaint about apollo tyres used on my tiago jtp | |||
Hi, I have bought tiago jtp from concorde motors, kochi on this feb 2019 last. On a trip, the left back tyre got bursted out, cracked on the belly. That was within 700 km total. I patched it on my own expense. Then later, this august 2019, at around 3000 km, again on a trip, left front tyre got bursted the same way happened before. This time, it hit a pothole on road. Nothing pierced it, no nails or sharp objects, but just hit a gutter. Thats it! It cracked at two places on belly. I took the tyre to concorde, nettor, kochi. But they says appolo rejected the replacement claim. Why would appolo reject my claim when the tyre is brand new and only ran a mere 3000 km? Tyre bursted not because it is pressed against any sharp object, but just because of the pressure of felling in a gutter. If they are not giving warrany or replacement for this type, then on what type they are giving it? I seriously doubt the quality of tyre used on my car. No tyre would burst like this upon hitting in gutter. I hereby requesting for the compensation from tata motors on the misfortune that i faced. I had to buy another tyre on my own expense. They simply rejected my claims. I request full compensation for my two bursted tyres - either replace it or refund me. Attaching the tyre images of crack. Was this information helpful? | |||
Tata Motors customer support has been notified about the posted complaint. Verified Support Oct 24, 2019 Tata Motors Customer Care's response Hi Nithin, We sincerely apologize for the inconvenience caused. Kindly share your contact details via private messages, as it will help us to get in touch with you and address your concern. Regards, The Tata Motors Team | |||
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Please resolve my isdue at the earliest