Tata Motors — complaint regarding back twist beam damage on tata tigor

Address: Ganga Mandir Colony Rupbas

My Name is Krishan Murari Dubey and I am writing to bring to your attention a serious issue I have encountered with my Tata Tigor Registration Number: RJ05CC0434.
On 20th May 2024, while I was going with my family and driving under normal conditions on a well-maintained Highway, I experienced a sudden dis-balance and alarming issue with the vehicle's twist beam. Despite not being involved in any accident or harsh driving conditions, the twist beam sustained significant damage. This unexpected malfunction has not only caused me great inconvenience but also raised serious concerns about the safety and reliability of my vehicle.
Here are the details of the issue:
• Vehicle Model: Tata Tigor
• Vehicle Registration Number: RJ05CC0434
• Date of Incident: 20TH May 2024
• Location: Rupbas Bharatpur
• Description of the Problem: Twist beam damaged during normal driving conditions without any collision or unusual road conditions.
I am extremely disappointed that a vehicle manufactured by a reputable company like Tata Motors would encounter such a critical issue under standard driving circumstances. I trust Tata Motors to provide high-quality, durable vehicles, and this incident has severely undermined my confidence.
I request your immediate attention to this matter and seek the following:
1. A thorough inspection of my vehicle by a certified Tata Motors technician.
2. A detailed report explaining the cause of the twist beam damage.
3. Prompt repair or replacement of the damaged back twist beam under warranty.
4. Assurance that all necessary steps will be taken to prevent such issues in the future.
Please let me know at your earliest convenience when I can bring the vehicle in for inspection. I am looking forward to a swift resolution to this problem.
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Tata Motors customer support has been notified about the posted complaint.
Jun 15, 2024
Updated by kmdubey
We are on 15th June and there is no Response from TATA MOTORS

This is Really Shamefull to see such kind of services
 
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