[Resolved]  Tata Motors — jerks in amt and pick-up issues

Address:Pune, Maharashtra, 411027

I bought diesel amt model and it has been 3 months now. Even i do experience jerks typically when you are pressing accelerator while rpm is around 2000 rpm. My car literally dances back and forth without moving further. This frustrates you in traffic when you want a better control on car. The worst is vehicles from behind honk at their worst and sneer at you. It may lead to collision any time if vehicle coming from the rear doesn't apply sudden brake.

Second problem is their amt gear box is designed in a way that below 2000 rpm, you will get required accelerator or pick-up only at particular pressure/throttle. It's not feasible to apply exactly same pressure on accelerator every time.in fact, this is utterly ridiculous to expect, given the intense traffic and variable speed you need to be nimble and move swiftly in traffic, rather than struggling with amt faulty/confused way of operation.

The worst part is tata's technical support folks always live in denial mode, rather than acknowledging the problem and passing feedback to tata to rectify issues.
Customer care is pathetic and i see hardly anybody listens to us.

Personally, i won't recommend nexon to anybody, unless i see these issues fixed in due time.
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Oct 1, 2018
Complaint marked as Resolved 
Aug 28, 2018
Updated by Ubale Amol
Unethical practice experienced from panchjanya tata motors, bhosari, pune.

I have purchased nexon diesel xza+ model on 16th june and i have a strong suspicion that despite my repeated warning that i am not going to accept display vehicle, they have given me display vehicle that was lying around for a month with them. The worst still is when i am trying to seek more evidence or details about that display vehicle, they are ducking all my questions and not responding me back, despite my consistent follow-up with them.
I did provide them few evidences to claim that it's a display vehicle, but their whole attempt seems to hide details or hush up the matter...

I did raise this issue with tata sales team, but again there's no response or action so far
Verified Support
Aug 29, 2018
Tata Motors Customer Care's response
Dear Amol,

We sincerely apologize for the inconvenience caused. Kindly share your contact details and car chassis number via message, as it will help us to get in touch with you and address your concern.

Regards,
The Tata Motors Team
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