[Resolved] Tata Motors — june month insurance offer not given for nexon xz+ st

Vinod S Nair

Address:

689581

From
N. P sadasivan nair
Manusadanam
Kunnamthanam,
Tiruvalla, kerala pin:689581

Dear sir/madam,

We had purchased a nexon xz+ (Petrol) and was delivered to home on 7th june 2018. Insurance policy was taken on 06th june 2018 prior to temporary registration on the same day. Dealer has charged inr 40, 000 towards insurance in the previous month and is denying the jine month offer, saying your billing was done in may. If insurance also was taken in may, i would not have asked for it. But, insurance policy was issued on 06th june 2018. This is quite unfair & totally unacceptable to a customer like me.

Kindly do the needful from you end.
Expecting your cooperation at the earliest.

Vehicle details:
Chassis no:mat627262jla03521
Policy number:[protected] valid from 06/06/2018 till 05/06/2019.

Dealer details:
Concorde motors
Nettoor, maradu po, cochin, kerala.
Sales manager name: mr. Roopesh.

Thanking you,
Vinod

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Jul 13, 2018

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Jun 09, 2018

Updated by Vinod S Nair Email:vinod.[protected]@gmail.com

Verified Support

Jun 10, 2018

Tata Motors Customer Care's response Dear Vinod,

We're dejected to know about the inconvenience caused to you. Our team has been informed of your concern and shall soon connect with you to assist accordingly.

Regards,
The Tata Motors Team

Verified Support

Jun 12, 2018

Tata Motors Customer Care's response Dear Vinod,

We're unable to fetch your details in our database. Please share your contact number to help us get in touch with you at the earliest.

Regards,
The Tata Motors Team