Tata Motors — Manufacturing defect in my one month old purchased car

Address:

Agra

@tatamotors unexpected product response after purchased
I have purchased my TATA ALTROZ CAR on 29th July 2020 after so many options [protected]@[protected]@hyundai I choose to buy Tata our Indian products worth rs 8.5lac
In this price segment I had many option to buy Honda amaze, i20
But I am highly dissatisfied & disappointed with Tata Altroz car who claimed to be at 5 star rating Car as safety point of view
Despite of having these qualities of the car
When I loose my car’s wheel excel damaged and oil spilled from wheel with speed of 10-15 while taking right turning on road and the car was completely breakdown
It shooked from inside because the car I have received was manufacturing defective
It could be very dangerous as it was on stake of life of me as well as at that time my sister and my infant niece on board in the car when This damaged was occurred ..anything could be happen ( ye features hote hai kya 5 star safety ratings ke)
And that time car was not in the condition of moving so that I called customer care after 20min of conversation, executive had cut my call saying that it was Sunday holiday when I needed the most
Where I was helpless on middle of road
At the time of purchasing the car
they claimed for immediate road side assistance ...
Road side assistance experience was very pathetic
After 3 hours of efforts I called to local crane service to move my car to local Tata service centre
After paid 2500 for crane service
They deported my car to Tata service centre i.e Ashok auto sales Sadar Agra
Although the service manger also agreed that it was manufacturing defected after inspection of my car
And it’s been 4 days
Neither I have received any response from Tata nor from local team of Tata motors warranty team ..., ,
Kindly look into this matter asap
I felt cheated by Tata motors ...,