[Resolved] Tata Motors — misleading by tata officials and poor service at pmg motors mohali

DrRajat Arora

from Chandigarh, Chandigarh

Address:

Pmg tata motors mohali punjab, Mohali, Punjab

Tata company is coming back to business once again after a long time. But due to some factors is still behind from hyundai maruti honda.

I own a tata tiago, purchased it from pmg motors mohali. First of all my car is not performing good due to poor services provided by the pmg motors mohali.. After that i started serviced my car from other tata centre at khanna.. It drastically changed in performance and mileage.

I met with a small accident in the month of may 2019 and visited pmg motors mohali to get a claim under insurance but the insurance official Mr. kamal[protected] guided me that sir you come next month and get ur car repaired in order to get no claim bonus in my next insurance.. My insurance was ending on 6 june. I visited there on 9 june as i belong to some other city. Then they said that car will be inspected now and you cant get any insurance.
This is a very poor example of service and mileading your cleints.
I called at differ tata customer care numbers but got ni solution.. Also gave poor feedback for tata in terms of services so two of my friends purchased maruti swift and are very happy with their car and service.
Hope i will get a good responce with this mail and get my issues fixed.

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Aug 5, 2019

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Jul 03, 2019

Updated by DrRajat Arora I purchased car for the first time and insurace policy might have been explained properly to me.i expect. But due to irresesponsible behavior of tata officials at pmg motors mohali including manager. Really very disappointed.

Verified Support

Jul 05, 2019

Tata Motors Customer Care's response Hi Rajat,

We're disappointed to hear this and would like to help you. Kindly provide your contact number via private messages, as it will help us to have the relevant team connect with you for further assistance.

Regards,
The Tata Motors Team