[Resolved]  Tata Motors — "my car scraped in workshop without action taken by workshop after approval of insurance company"

Address:

Bhopal, Madhya Pradesh, 462026

Dear sir/madam,

This is gowardhan lal dangi my private car was happend accident on 08/11/2018 night and i informed to tata customer care or insurence company and taken road side assistance and submit my car in veer motors workshop bhopal as per guidence of tatamotors or insurance company my policy is zero dep. Policy, and my insurance policy no. Is[protected]. I have claimed insurance for my car (Tata tiago xm no. Mp 39 c-2912) on 09/11/2018.
Dear sir it have been approximately 3 months without any action taken by tata motors veer motors dealer or workshop bhopal regarding repairmen or total loss anything by written or followup of my car. At the time of taking car your representative had insured me that i will not have any inconvenience in case of such scenario but the time your approval process have taken have really frustrated me.

Sir as national insurance company surveyor mr. Sanjay shriwastav ([protected]@yahoo.com) (Mob. No. [protected]) have visited my car and have also submitted report to his senior mr. Udhay dandwate sir, he is divisional officer bhopal (Ua. [protected]@nic.co.in) (Cont. No.[protected], but car is still being scraped in veer motors workshop bhopal. After that my report is forwarded to mr. Dheeraj soni (Mo. No-[protected]), he is regional officer national insurance company indore office, i given approval for repairement of car, but still no proper response is coming by veer motors workshop dealer or tata motors, please help me to resolve this issue as soon as possible.

Sir please let me know if something is lacking by my side weather my payment is due or i have submitted less amount but please help me to approve my claim as soon as possible. And if i will feel like abuse of my rights i may go in lap of legal support.

Thanks regards,
Gowardhan lal dangi
Mo. No-[protected]
Mo. No-[protected]