[Resolved] Tata Motors — nexon diesel engine jerks and sudden pause in acceleration
Mulashi, Maharashtra, India
HaHarshadm on Mar 29, 2018
Hi i am harshad mahajan, bought tata nexon xz+ on 18.03.18
While driving, car doesnt drive seamlessly and there is a huge noticeable pause while accelerating the car. It happens so many time while driving and that is life threatening as while overtaking the car suddenly stops the acceleration and there is a pause in speed (During acceleration car jerks and feels like fuel supply is suddenly cut off). This is horrible and veey risky. Today i was overtaking at a speed of 60 and i was in a need to more speed to complete that overtake but suddenly the power supply to engine stopped for a second and i somehow managed to avoid feon collision as the overtake couldnt get completed.
I need immediate resolution on this and my demand on this is replacement of the car as its a brand new car and i dont want my car to be repaired in a week. I dont want to use repaired new vehicle and i cant risk my life with this car and this problem. This issue i am facing since my first day and not its enough. I need the replacememt at any cost.
Second problem with the car : steering noise and very bad steering shocks. On slightly patchy roads and bumps the bump shock comes to the steering and there is thid noise coming from the top of the steering. I am really disappointed with the car.
Third issue: a piller plastic is loose and vobrating like a vibrator while driving. Andnoise is a headache. What the hell is going on?
Fourth isse: all the inside lights at night are gettin switched off automatically and then turns on in 2 seconds. Amazing engimnering of the car. Shame on you tata motors. I trusted tata motors again and i again got so much of pain using this car.
I want car replacement at any cost. I will surely raise this issue to social media in all ways of i wont get any resolution immediately. I am serioualy fed up. Its not even a week i bought the brand new car.
Request you to please think about our hard earned money. Will be spending so much on the car and its emi and if wont get good car and satisfaction then whats the use? I trusted tata motors so i hope you will listen to my problem and frustration and give me a expected solution. I really streached myself to by this car but i am totally not satisfied and heart borken.
Complaint marked as Resolved May 6, 2018
[Mar 29, 2018] Tata Motors customer support has been notified about the posted complaint.
Verified SupportTata Motors Customer Care's response, Apr 01, 2018
We understand how inconvenient this can be. Kindly share with us your contact and car chassis numbers along with the dealer's details so that your concern can be highlighted to the relevant team.
Tata Motors Team
Verified SupportTata Motors Customer Care's response, Apr 05, 2018
We’ve received an update from our team that they’ve gotten in touch with you and assured the best possible resolution on your concern. Do get in touch with us in case you require any other assistance and we'll be glad to help you.
The Tata Motors Team
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