[Resolved] Tata Motors — nexon - poor product and service quality - brake looks rusty and started getting noise within 2 months of purchase

SANTOSH DAREKAR

from Mumbai, Maharashtra

Address:

Pune, Maharashtra, 411014

Getting very poor service from tata service center. Within 2 months of purchase i am facing this issue. Brake plates look rusty which is not acceptable for new vehicle purchase.

Service center is not able to fix noise after two attempts and they requested me for not escalating this to tata motors.
Tata motors complaint department is not reachable over call center toll free number and when they set up a call back there is no resolution for this problem. No actions taken by tata motors for issues raised previously.

Overall service provided by dealer service center is not satisfactory in terms of quality, communication and timelines followed.

Was this information helpful?

No (0)

Yes (0)

May 24, 2019

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2019

Tata Motors Customer Care's response Hi Santosh,

We're concerned to know about your experience and want to help you with it. Kindly share your contact details, car chassis number and the dealership information via a private message, as it will help us connect with you for further assistance.

Regards,
The Tata Motors Team