[Resolved]  Tata Motors — no response from to the complaint towards dealer

Address:

Thiruvananthapuram, Kerala

Hello,
This is my third complaint regarding the irresponsible behaviour of trivandrum motors, trivandrum, kerala... I own a tata hexa xm, as i had experienced the two services and i was very much dissapointed with the service which the tata dealer had provided.. They have'nt checked the rattling noise over the cabin (Dash, and the door sides) and a very major issue of the shaking of the rear seat.. When i asked about these problems they scooted the scene by saying that they had send mail to tata regarding the problem and it'll get fixed under warranty.. Since this was happened in the first service and its about more than 5 months... This type of behaviour from the dealers (Service advisor, customer relation officer, servicemen) causes the trust issues on tata.. Thats why majority of the people choosing toyota and mahindra and all instead o[censored]sing tata.. Eventhough hexa is a legendry creation.. And i hope u'll take necessary actions and followups regarding this issue... But its sad that no actions or followup calls were happend till now and its been 3 days i written the same to tata through mail