Tata Motors — Non Refund of advance booking money by Malik Cars Pvt. Ltd. (21,000)
This is to inform that on 30.10.2021 I had booked for a Tata Nexon XMA (S) car in the name of Sanjeev Kumar Jain, from Malik Cars Pvt. Ltd (Authorised Dealer of Tata Motors) in Hyderabad, and paid ₹ 21, 000 in cash as booking money.
At the time of booking it was agreed that if the car was not delivered in time or I cancel the booking, the amount will be fully returned without any dedution. The promised delivery date was 27.10.2021. I had submitted a letter with a cancelled cheque to Mrs. Monika (representative) on 30.12.2021 to cancel the booking, who said the full amount will be refunded. Made follow up requests by calls and visits to get a refund of my advance money, but unfortunately they are not paying it back and keep repeating the same thing, "It will be refunded to your bank account by tomorrow evening".
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Tata Motors customer support has been notified about the posted complaint.