Tata Motors — Non Refund of advance booking money by Malik Cars Pvt. Ltd. (21,000)

This is to inform that on 30.10.2021 I had booked for a Tata Nexon XMA (S) car in the name of Sanjeev Kumar Jain, from Malik Cars Pvt. Ltd (Authorised Dealer of Tata Motors) in Hyderabad, and paid ₹ 21, 000 in cash as booking money.

At the time of booking it was agreed that if the car was not delivered in time or I cancel the booking, the amount will be fully returned without any dedution. The promised delivery date was 27.10.2021. I had submitted a letter with a cancelled cheque to Mrs. Monika (representative) on 30.12.2021 to cancel the booking, who said the full amount will be refunded. Made follow up requests by calls and visits to get a refund of my advance money, but unfortunately they are not paying it back and keep repeating the same thing, "It will be refunded to your bank account by tomorrow evening".

Thanking you

Yours faithfully

Sanjeev Jain
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Tata Motors customer support has been notified about the posted complaint.
Jan 20, 2022
Updated by Munishjain5
* Correction - The promised delivery date was 27.12.2021
Jan 20, 2022
Updated by Munishjain5
* Booking date was 30.10.2021
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