Tata Motors — Non refund of money paid even after cancellation of agreement to purchase Tata Nano AMT XTA

Address:

Kolkata, West Bengal, 700078

PS

Pragyamita Sensarkar
Sat 1/28/2017 1:22 PM
To:
P;
Evernote
To
K.B. Motors Pvt. Ltd.
63C Ballygunj Circular Rd.


This is for your kind information that on 04/08/2016 I placed an order with K.B. Motors Pvt. Ltd located at 63C Ballygunj Circular Rd purchase of Tata Nano AMT XTA in exchange of my old Tata Nana LX bearing no. WB02AB 3559 by paying Rs.1000 as booking amount vide money receipt no. 02316 on 09/08/2016. In the commitment form the total exchange value for my old car including the old car value, exchange bonus, customer support and TMA support was mentioned as Rs.90, 000/- and the ex-showroom price of the car for which I placed order was Rs.3, 27, 589/- only. In relation to the said intended purchase and on the basis of verbal communication with the concerned sale personnel I paid a further amount of Rs. 10, 000/- vide money receipt no. 03529 on 18/10/2016 and on 09/11/2016 I paid an amount of Rs. 37, 164/- through an a/c payee cheque of Canara Bank bearing no. 257574 duly issued in favour of K.B. Motors Pvt. Ltd. On 20/01/2017 I also issued 4 blank cheques of Canara bank bearing no.s 658143, 658144, 658145 and 658146 in favour of Tata Motors Finance Ltd. as per the verbal communication with concerned personnel of the said concern.

However at the time of entering into the loan agreement with Tata Motors Finance Ltd. through K.B.Motors Pvt. Ltd I was informed by the concerned staff of the K.B. Motors that the total exchange value of my old car was reduced to Rs.77, 840/- approximately and even the ex-showroom price of the new car was increased to a much higher amount than it was when I booked the car i.e. on 04/08/2016. Moreover it was also informed to me that the monthly EMI amount would be around Rs 8, 000/- for 48 months although at the time of booking the car I was assured by your concerned personnel that the EMI amount would be around only Rs 6000/- for 60 months.

Therefore with utter regret being compelled by such circumstances full of discord and misconceptions I did not want to proceed with the transaction and I cancelled the agreement by sending email to the official email is of k.b.motors.
However till date k.b.motors did not take a single initiative to refund the money paid by me. They are even avoiding my calls. Such behaviour by the authorised dealer of tatamotors is truly unexpected and it is tarnishing the goodwill of tatamotors itself. Please see to the matter and make necessary arrangements for refund of the money paid.

Manjusree Sen Sarkar