[Resolved]  Tata Motors — non repair of tata tigor and harassment by service centre (body shop).

Address:

Varanasi, Uttar Pradesh, 221106

This is to inform you that due to an accident my tata tigor registration no. Up65 cy 6165 was handed over to service centre (Body shop) of m/s brijlex motors, lahartara, varanasi u. P. On 09/04/2018 for repair as the vehicle was purchased just two months before in january, 2018 and the vehicle is fully insured by m/s the new india assurance company, ltd. I was assured that the vehicle will be delivered latest by 18/04/2018 as the parts of rear end is to be replaced. I visit the service centre almost every alternate day, but tno repair work was yet started till date. The people posted there do not even pick up my phone and on visit tell me that the order has been placed with pune depot of the company and the same is not yet received.
You are requested to look into the matter urgently as i am in great mental and financial loss by this irrinsponsible act of your service centre and the service centre is blaming the pune spare part depot, pune for this deficiency in service.

Yours sicerely,

Ravindra bahadur singh, ifs retd.
N9/87, d-2, janki nagar colony
P. O. Bazardiha, varanasi (U. P)- 221106

Phone - [protected], [protected]

Email. [protected]@gmail.com