[Resolved]  Tata Motors — PROBLEM NOT RESOLVED YET MISBEHAVIOUR BY DEALER AND COMPANY

Address:

Ludhiana, Punjab

DEAR SIR/MADAM MY SELF OWNER OF THE FIRM K.S. BUILDERS, BLOCK C G.K. ESTATE, TAJPUR ROAD LUDHIANA. PURCHASED A NEW CAR FROM TATA MOTORSFROM DEALER DADA MOTORS PVT. LTD. No. 401, FOURTH FLOOR, SAVITRI COMPLEX- 1, LUDHIANA, PUNJAB - 141003 ON[protected]. THE FINAL DEAL OF THE CAR IS GIVEN BY MR. GURPREET SINGH IS RS 327000/- INCLUDING ALL CHARGES.I EXCHANGED MY OLD ALTO CAR WITH THEM IN RS. 2, 42, 000/- INCLUDING ALL DISCOUNTS. (180000 OF CAR+25000+20000+5000+17000). NOW ON THE DAY WHEN WE WENT TO TAKE DELIVERY OF NEW CAR ON[protected] THEY SAID OLD DEAL IS EXPIRED AND THE DEAL IS SETTLED BY MR. AMRIT AT RS.3, 30, 000/- INCLUDING ALL CHARGES. THE AMOUNT IS FINANCED BY TATA CAPITAL OF RS 3, 30, 000/- AND THEY HAD TAKEN THE BLANK CHEQUES FROM US OF THE LEFT AMOUNT INCLUDING ALL CHARGES. THAT’S ALL THEY GIVEN US THE DELIVERY OF CAR. AFTER ONE MONTH OF THE CAR DELIVERY THEY STARTED CALLING ME THAT YOUR PAYMENT IS PENDING I.E. WHY WE ARE NOT GOING TO PUNCH THE RC. I REPLIED TO THEM WHY PAYMENT IS SHORT. THEY SAID TATA CAPITAL SENDED THE PAYMENT OF RS.3, 26, 850/- AFTER DEDUCTING PROCESSSING CHARGES I.E. RS. 3150/- BUT EARLIER WHEN AMOUNT CHEQUE OF RS. 3, 30, 000/- WAS TAKEN FROM US NOR IN WRITTEN NOR VERBALLY TOLD BY BY MR. AMRIT AND MR. GURPREET THEY NOT SAID US ABOUT THESE CHARGES. YESRTEDAY ON 18/11/2014 I AND MY FATHER VISITED TO MR. AMRIT REGARDING THIS ISSUE THEY SAID YOU HAVE TO PAY RS. 14500 APPRX. CASH TO ME AND WE SAID TO HIM PLESASE GIVE US IN WRITTEN THAT WE CAN PAY THE LEFT AMOUNT AND WILL BE FREE FROM ISSUE. HE WRITED ON PAPER AND GIVEN TO US WHEN WE ARE LEAVING FROM OFFICE WITH STATEMENT HE PHYSICALLY ABUSED US AND SNACTHED THE PAPER FROM US IN WHICH PAPER IS DIVIDED INTO TWO PIECES. WE CAME OUT FROM HIS OFFICE WITH THE HELP OF MR. VIKRAM AND HE LISTENED TO OUR ISSUE AND SAID YOU WAIT FOR TODAY I WILL CALL YOU TOMMOROW REGARDING THIS ISSUE. TODAY ON 19/11/2014 CALL IS DONE BY TATA MOTORS TO COME OFFICE AND RESOLVE THE ISSUE. THEY SAID MEET TO GENERAL MANAGER PSD MR. PARMOD VOHRA FOR THIS ISSUE. WE WENTED TO HIM AND STARTED DISCUSSING THIS ISSUE, INSTEAD OF DISCUSSING THE ISSUE HE MISBEAHVED WITH US AND SAID MR.AMRIT IS RIGHT. YOU GET OUT FROM THE OFFICE AND GO ANYWHERE AND COMPLAINT ANYWHERE. AFTER THAT WE VISITED TO MR. DADA THE OWNER HE ALSO SEND US BACK TO MR. VOHRA TO DISCUSS THE ISSUE POLITELY BUT HE AGAIN THREATENED US AND SAID I AM ON THIS SEAT FROM LAST 15 YEARS NO BODY CAN CHANGE ME AND WHAT THE MR.DADA DID WITH YOU SEND BACK TO ME NA AND GO ANYWHERE MR. DADA’S FATHER, COURT, CONSUMER COURT, PLOICE STATION ETC. NO BODY CAN HARM ME. SO HE FORCEFULLY TAKEN THE MONEY BY THREATENING US OF RS.11676 INSTEAD OF RS. 3150 ONLY WHICH WAS SHORT DUE TO THEIR MISGUIDANCE. I AM ALSO ATTACHING THE COPY OF FINAL QUOTATION GIVEN BY MR. GURPREET IN WHICH DETAILS ARE CLEARLY MENTIONED OF DISCOUNTS AND EVERYTHING. ALSO ONE MORE THING IN FINAL QUOTATION INSURANCE IS CHARGED RS. 19451 BUT COVER NOTE IS GIVEN US OF RS. 1418/- DIFFERENCE OF RS.5269 AND ALSO WE GIVEN THEM CHEQUE OF RS. 5000 WHEN HE FINALIZED THE QUOTAION WITH US IN ADVANCE AS BOOKING AMOUNT. SO ATLAST I WANT TO SAY THAT RS.5269+5000=10269 AND RS. 11676 IS TAKEN FROM US BY FOOLING AND THREATENING. TOTAL AMOUNT WE HAVE TO PAY THAT WAS RS.3150 ONLY. ACCORDING TO US RS 21945/- IS TAKEN INSTEAD OF RS.3150/- ONLY WHICH WAS SHORT BY THEIR OWN FAULT BECAUSE AT TIME OF CHEQUE FILLING BY AMRIT IT IS NOT TOLDED US THAT CHARGES WILL BE DEDUCTED. THANK YOU AND HOPING THAT A SERIOUS ACTION WILL BE TAKEN AGAINST THEM FOR MISBEHAVE AND CHARGES TAKEN FROM US BY FOOLING AND THREATENING. YOUR FAITHFUL K.S. BUILDERS BLOCK C G.K. ESTATE, TAJPUR ROAD, LUDHIANA. MNO.[protected], [protected] THIS COMPLAINT IS FILED ON 19NOV2014 BUT TILL TODAY PROBLEM IS NOT RESOLVED. PROBLEM IS STILL AS IT IS COMPANY HAS NOT SATISFIED US. SO IT IS OUR REQUEST TO YOU KINDLY AGAIN SEE THIS MATTER SERIOUSLY.