[Resolved]  Tata Motors — repairing complaint

Address:

National Motors , Suratgarh Rajasthan

On 14 feb 20 my car (Jk14e 7673 tata tigor xz) met with an incident near suratgarh. And then i call tata customer care for assistance. After that i got a col from national motors (Tata agency) suratgarh. They told me to bring my car to their agency and they provide me towing as my car was not in driving condition and they also told me that they had received a mail from tata motors to assist me. Then after i leave my car at their agency. Firstly they gave me 28 feb 20 approx tym to take my car, but when i col him on 27 feb 20 they told me it will take some more time, we will give your car on 8 march 20, on 8 march 20 same reply for 15 march 20, on 15 march they told me it will take hardly two days and my car is with me. But on 22 march they told me due to lock down we are unable to give u car... On 3 may 20 when lockdown is over in suratgarh as it comes in green zone.. I col them again for my car and they told me on 12 may 20 you will definately recieve your car.. But on 12 they send me video that my car is ready and i upload same video. Please tell me is it in drive condition. And now they didn't pick my cols, no response on my msg.. I am unable to visit to their agency as i doing job in jodhpur (Indian air force) and my home town at udhampur (J&k) please do needful for me.