Dated: 9/8/24
Dear Sir,
I have purchased Tata Tiago from Chambal Motocorp LLP on dated 21/4/22(Copy Enclosed).My car number is GJ18 BQ4791.
I have put up my car for service on dated 16/2/23 at Harsolia Brothers service station Gandhinagar at that time as per their report my car Battery is discharge (Copy enclose) they have not replaced new battery but old battery installed in my car. I am sorry to say that there is any condition that in replacement they cannot install a new battery as it is under warranty period.
All Exide batteries come with a warranty. For example, the Exide Mileage battery for Tata Tiago comes with 60 months warranty
Further it is to state that I have put up my car for services on dated 12/7/24 they have deliver my car after 5 days i.e. on dated 17/7/24 at 5 pm. They have replaced AC coil & filled up Gas, at that time they have not given me replaced parts also. Next day when I am going to start my car it will not start. I have complain to Harsolia Brothers service station Gandhinagar they have sent foremen to check it at that time they have told your battery is not working they have taken back to service station on 18/7/24 the reports come that you have to replace your battery my question is that when they have taken my car in service from 12/7/24 to 17/7/24 (5 days) what they have done at that time they can tell me about my battery is fail, further I have to pass 2 days without car first 5 days than 2 days I am suffered without my car for 7 days You can understand that without car how much I suffered & disappointed I have put up my car for normal service meaning that at evening I will get back in spite of that I am suffered for 9 days. My car is at present runs only 37000 Km.in 27 months period I am very disappointed and upset without car I am 69 years old person this car is on the name of my daughter in law Jagrutibahen Akash Gajjar.
Further I want to know my car runs only 37000 kms and period of purchase is only 27 months. I cannot understand within above period why I have to change two times battery two paid service I have carried out and total bills for both Rs 46000/-paid for maintenance.
Also in last service my car A/c was not working in spite of regular service in your authorized service station Harsolia Brothers Gandhinagar. They have changed A/c coil & refill gas also in short period only 37000 kms runs
Generally, car A/C systems last eight to 10 years before needing repairs. That's how long your car's A/C compressor is likely to remain in good working condition. That being said, the warmer the climate that you live in, the sooner you may need to get your car's A/C repaired.
For an evaporator coil to live out the fullest extent of its life, the AC unit must be regularly maintained. If proper maintenance is regularly performed, then the evaporator coils should last 10 to 15 years, which is the ideal lifetime for an evaporator coil and comparable to the lifespan of an AC unit.7 Apr 2020.
You are requested to please expedite the matter & resolve my problem for replacement of parts & service issue otherwise I wants to lodge complain in consumer forum.
Enclosed documents for your consideration
On behalf of
Jagruti Gajjar
B.N.Gajjar
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