[Resolved]  Tata Motors — tata dealer burdwan

Address:

10 No. S.C. Moitra Raod,Shaymlal,Burdwan,West Bengal, 7130104

I bought tata tiago xt on 10.11.2018 from banerjee tata burdwan west bengal. Just before delivery i got a call from the dealer that they are providing insurance for national insurance while i was interested for icici lombard. I asked them whether it is cashless or not. They told me its cashless they will give me the support for any problem with the claim.

Suddenly after seven days later my car met with an accident. I had given my car to body care which is a authorized by banerjee tata burdwan. After that when i had gone to take my car, i came to know that my car insurance with national insurance is not cashless. They asked me to pay rs.22500/- and it will be reimbursed by national insurance. Then i called ceo banerjee tata mr. Animesh & abijeet banerjee (Territory manager, tata motors) told them that they are suppose to provide me cashless insurance as per their tie up with national insurance.

But now you are saying its not cashless. I have to pay the amount first then it will be reimburshed. Than they told me that they will credited the money from companies account to my account within two days. I will transfer the money to body care & take my car. But its more than a month they have not given any money in my account. Still now they are saying it will resolve by two three days.

But till date i have not receive my car its lying with body care. The poor service i had provided by banerjee tata dealer of tata motors.

Anirban bakshi