| Address: 411019 |
| Website: tatamotors.com |
Hi i am amol aher, bought tata nexon xz+ on 18.03.18
Car registration no : mh 14 gs 6175
While driving, car doesnt drive seamlessly and there is a huge noticeable pause while accelerating the car. It happens so many time while driving and that is life threatening as while overtaking the car suddenly stops the acceleration and there is a pause in speed (During acceleration car jerks and feels like fuel supply is suddenly cut off). This is horrible and veey risky. Today i was overtaking at a speed of 60 and i was in a need to more speed to complete that overtake but suddenly the power supply to engine stopped for a second and i somehow managed to avoid feon collision as the overtake couldnt get completed.
I need immediate resolution on this and my demand on this is replacement of the car as its a brand new car and i dont want my car to be repaired in a week. I dont want to use repaired new vehicle and i cant risk my life with this car and this problem. This issue i am facing since my first day and not its enough. I need the replacememt at any cost.
Second problem with the car : hard stearing, stearing lockingmsteering noise and very bad steering shocks. On slightly patchy roads and bumps the bump shock comes to the steering and there is thid noise coming from the top of the steering. I am really disappointed with the car.
I want car replacement at any cost. I will surely raise this issue to social media in all ways of i wont get any resolution immediately. I am serioualy fed up. Its not even a week i bought the brand new car.
Request you to please think about our hard earned money. Will be spending so much on the car and its emi and if wont get good car and satisfaction then whats the use? I trusted tata motors so i hope you will listen to my problem and frustration and give me a expected solution. I really streached myself to by this car but i am totally not satisfied and heart borken.
Mail communication with panchjanya residency is going on, but no resolution.
Amol aher
Attachmentsjul 10
To corporate. Sales, crm. Sales, gm. Service, customer, customercare
I am raising complaints again and again for the same issue and now i am not going to write same thing.
Cannot drive vehicle any more in this risky condition.
No one is concerned and hence i am coming tomorrow 11 july 18 to submit my vehicle to panchjanya dealership, bhosari, so please refund my entire amount or give me replacement of my vehicle.
My vehicle is only two months old and complaining about hard stearing and jerk in power / pickup, but service center is asking me to show in front o[censored]s.
I have shown issue and also mentioned that issue is not continuous and it is intermittent and also shared videos of my issue.
I have told multiple time to take help of tata motors for the same, but no use.
Now i am seeking legal advice on this.
Please note : was not interested to buy tata vehicle due to this, but during purchase they assure me for better service and hence purchesd vehicle.
Regards,
Amol m. Aher.
+[protected]
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