[Resolved] Tata Motors — tata nexon xz - coolant leakage, heating display, ac knobs broken etc etc | |
We have purchased tata nexon xza+ on 29th august 2018 from jamnagar, gujarat csd and got delivered in bhuvneshwar, odisha on 12th september 2018, 1- our car stopped in the middle of the road due to engine heating issues, my family was in the middle of the road for 2 hours and at 12am our car was towed to service station. 2- apart from heating issues, several other issues were noticed within two days (Water logging in head lamps, passenger seat lock not working, ac nobs were broken, passenger seat adjustment nobs were faulty etc etc etc) 3- trupti motors (Patrapada, bhuvneshwar) serviced our car, where they told that they have resolved the "coolent leakage" problem and it can run now as many kms. 4- another day we felt the car was heating, on the very next day we took the car to the service station, where they counselled why the heating is happening and about all other issues (Mentioned in point 2) tata motors will be meet and we will close the points. 5- however, our car was supposed to go for service for the things they have received from tata motors (Ex - ac nobs, engine parts etc etc) but, 6- on 30th september 2018, me and my family was on the road, our car stopped, heating sign displayed in the screen, the car was not moving!!! 7- on 1st oct 2018, our car was towed in the morning and please see the trail mail, where your dealers have sent us to accept the closure. 8- we will not accept this now, We are now tired contacting you guys, visiting your dealers and in regret now that why we have purchased tata product. We have paid 12 lacs, and its only a month old car, we are highly disappointed!!! Was this information helpful? | |
Nov 4, 2018 Complaint marked as Resolved Tata Motors customer support has been notified about the posted complaint. Verified Support Oct 03, 2018 Tata Motors Customer Care's response Dear Manav, We never want our customers to feel this way. Please share your contact details and the car chassis number so that we can highlight your concern to the relevant team. Regards, The Tata Motors Team | |
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