Tata Motors — tata tiago steering problem

Address:GT ROAD KANPUR

I have stearing problem in my tata tiago car. When i drive it then its stearing make a noise in movement some time is move round very hard.
I went to tata motors gt road kanpur, but they saw it and said please change the whole stearing setup.
My question is that only for just make a noise from stearing it will be change only that solution no other solution tata have.

Please give me solution about it.
Thanks!
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Tata Motors customer support has been notified about the posted complaint.
Verified Support
Sep 05, 2019
Tata Motors Customer Care's response
Hi,

We'd really like to look into the concern you've raised. Please share your contact details and car chassis number via private messages, so that we can connect with you for further help.

Regards,
The Tata Motors Team
Sep 09, 2019
Updated by amazeayu
Where i can send you private massages .Please provide me details .
thanks
Sep 11, 2019
Updated by amazeayu
After two days no respond from your side what are you doing man.?
Complaint comments 

Comments

Hi Team,

I wined a Tata Tiago XZ 2019 model and only 18000 KM drive on normal road no outing no off road/mountain trip from my car till now, when it was in warranty period that time my steering problem started and suddenly steering got locked but i was lucky enough that i was on street road, i called TATA road side assistant and they addressed my problem temporally and issue resolved, after six month again i observed there are some crackling sound coming from steering while moving same issue was addressed during service and resolved temporally with charged of 3.5 k from me, my question here is why this issue is not fixed up permanently and with less usage of my car how much money i need to spend in repairing. We can't expect this quality from very customer loyal and quality oriented company.
My request is please help my to fix this issue permanently ASAP as it can be life threatening to me sometime.

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