[Resolved]  Tata Photon Max WIFI — Data increment automatically

Address:Mumbai City, Maharashtra

Hi, My photon number is [protected], I bought on 15-Sept. As soon as I connected a device to laptop, Docomo home page shows Data Received label displayed by incrementing MB without single website being opened. I had called many times to customer support but none has provided truthful feedback plus keeping long hold as well. I have submitted Tata Photon Max WIFI tongle at vile parle east docomo gallery & they said we will send to goregaon service center for checking the same. They also tested & found same issue. Please advice. Thanks. Hiren Mehta
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Mr. Mehta,

We regret for the inconvenience caused to you.

As per our discussion over call, we request you check your data and revert us back if your face any problem to [protected]@tatadocomo.com for further assistance.

For further assistance we request you to write a mail to [protected]@tatadocomo.com.

Thanks and regards,
Customer Care-Tata Docomo.

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