Tata Power — Incorrect bill amount calculation

Address:Mumbai City, Maharashtra, 400043
Website:cp.tatapower.com

The Meter was not working for the month of Sept 2016 and was changed as no reading on it. The trend for past years shows consumption is high only during the month of Apr, May, June & at times in July. I had raised a concern regarding this but they say that Bill is charged based on Average. I feel this is incorrect if that is the case then we could generate bill only basis of average no need to take readings every month. Just to explain why this calculation is incorrect pleases see the example. If my power consumption is high in Feb, March, April and May which are summer months and we do use Air conditioner and Fans and the meter does not work due to some reason in June which is a Rainy season so its cool No Air conditioner and Fan is used but i would still be charged based on the average when i have practically not used that much power.
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Tata Power Solar customer support has been notified about the posted complaint.
May 13, 2017
Siva Teja Panigrahi's response
Batteries not work
Complaint comments 

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Balaga mettu,
Near sivalayam,
Amma foundation,
Srikakulam.
Dear sir,
I am a consumer of Tata solar panel. I purchased four panels of 80 watts. Now two panels are in bad condition. I Complained many times but my shopkeeper didn't respond. He said that I can't change... Kindly help in this mater...
Ashwani kumar tayal
old karkhana,
narwana
distt.- jind, haryana
pin - 126116
ph.- [protected]
email - [protected]@gmail.Com

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