Ref: Invoice No [protected] dt 22.11.22, Sales Order No 65245529
I had ordered for Tata Power Solar at my residence Eettungal House, Rose Nagar, Kalathil Road, Aluva, Ernakulam, Kerala 683101. The company had delivered the material, The person from your office came to my home take the payment, also I had made the cheque for Rs 176024/- on 25.11.22. But when it came to the fixation of the equipment over my roof top, he gave me an estimate of more than Rs 1 Lakh additional for installing. The staff was considering installing poles at my living areas which could cause heavy obstructions to my household. Also, i Suggested him that the same work can be done according to his installation dimensions for which he rejected and insisted me to cancel the order stating financial issues. I felt this as the Company misleading customers in the name providing subsidies cheating the clients. I had registered a complaint twice at your customer care no [protected] but no actions.
Kindly resolve my issue regarding the installation. The payment is kept on hold due to this issue. I am ready to clear the payment at any point.
Bijoy Sankaran [protected]
This is my third attemt to register the complaint
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