[Resolved]  Tata Power Solar Systems Limited — Solar power for home KVA undersold

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Bangalore, Karnataka

Sir - we purchased Tata Power solar for our home via SV Marketing, Bangalore for 1 KVA. We use only LED lights and well under 1 KVA but power keeps tripping. When we called the engineers from SV Marketing, we found out that SV Marketing installed only 4 solar arrays of 40 Watts resulting in not proper charging when BESCOM (lower power company) power is out, solar arrays not sufficient to charge batteries. The company SV Marketing is not willing to admit that they undersold the solar arrays despite me paying full price of 1 KVA (I have the original invoice copy etc). I am trying to find out whom to contact in TATA Power Solar to address my issue and increase the solar arrays to match the 1 KVA promise the company made.