[Resolved]  Tata Sky — amount refund not received

I received call from Tata sky customer care for one year free subscription with recharge of Rs.1619. I recharged my account with same and call back customer care as they told me. But subscription has not activated on my account for one month. Now I am asking for refund they are not refunding amount also. since last month they just saying It is under process and will refund soon.

Please let me know what I can do for it.

My consumer ID is :[protected]
Recharged done on: 25 Jan 2018
Refund requested : 7-Feb-2018
committed refund date from Tata sky : with in one month