Tata Sky Complaints & Reviews

I want to complain on Tata Sky recharge service. I tried to recharge my Tata Sky DTH today for 297 INR twice. But both the times, it got failed. I need refund ASAP or else I may plan to switch to other DTH service. My Tata Sky ID[Protected]. I have attached proof of transaction so that Tata Sky team can track it for further refund process.

My reverse transaction is pending for subscribers id [protected]. my name is priti gupta. i applied for tata sky sd set up box. installation was done for hd set up box. i was told by customer care to repay for hd set up box rs 1653, which i paid and is currently running with subscriber id [protected]. my previous transaction of rs 1716 did not reverse as told by customers care. please help

Hi
My subscriber ID is - [protected]

On 15th February at about I recharged my tata sky account with 350 from tatasky app. payment was made using the wallet option of freecharge. freecharge used rs. 20 in the wallet and the remaining 330 was paid using UPI. the payment was successful and the amount debited successfully but i checked in the app but the benefit of recharge wasn't given. I then saw freecharge, it showed transaction successful, along with UPI id. I talked with tata sky customer care and they said as recharge was failed they cannot help and register a complaint and maybe the amount will be refunded within 7-10 days. they were not telling with a guarantee.
330 is a big amount and for a simple refund why to wait for such long, I know recharge has been failed and u have not given a benefit but payment is received by you, you should refund immediately.
thus, I won't either benefit of 330 or a refund of 330.

Now point here it almost 10-15 days passed now they asked for bank statements and payment gateway reference number.

Somehow I visited the bank they provide me with a bank statement and they charged for 118rs now who will provide me with this 118rs.

For my refund, I am wasting more money and there is no guarantee it will be refunded or not.

A month ago, and agent come from Indore with a scheme of TataSky which says that we will get three months free subscription. After almost 5 days, I sent him the details of my connection (such as Subscriber ID) and he said he will proceed the process for it. And after a month now, its still in progress. And the agent is not even picking up the call not replying for any messages. He is totally ignoring his customer services. His name is Rahi. He has given his services in my area at various places and all are having same issues.

I am facing black screen issue on Tata sky HD set top box since yesterday. Technician visited but issue not resolved as he was not trained properly on how to troubleshoot the issue.
Please do send trained professional to resolve the issue on urgent basis.

Subscriber ID [protected]

My Tata sky box is not working a message is displayed saying pairing error
And this is the wrong card for this set up box

I tried reinserting the digicard after cleaning it but still the error is showing .

REQUEST OF REFUND:
I have recharged on 27th of Jan from that time I'm calling to customer care they are saying we will check and inform you but till now I didn't get any response
I have done wrong recharge by mistake and I want money refund

I recharged my Tata sky account today (26/02/21) at 8:30 PM but it still shows that your account is deactivated ...what the hell is this...what kind of services they are providing??..now this is how they are doing fraud with their customers... where my money is gone ??? Activate my account or do refund... please look into this matter otherwise I surely advise people to not use tata sky...

My subscribe mo no is [protected]
My on TV Sony sub channel did not working properly from 5days .
Plzz give m suggestion

Please take action against this company. I have raise complaints many times.

Tata Sky ID: [protected]

Dear sir,

I purchased a TATA SKY connection to upgrade my current setup box through unisyn enterprises (Authorized Channel Partner of TataSky) by paying 1472/- on 28 th January 2021 from sales executive/agent Mr.CHANDRA SEKHAR (contact no: [protected]) (he claimed as so) from Hyderabad. I have paid the amount through the Phonepe app. Transaction ID :T2101281753335425485874

they gave me the wrong information about the free subscription period and a description about the HD set-top box that the connection will be running continuously in bed and rainy weather etc...

But after paying the amount he has not responded. So I contacted him on 28th January 2021 but he gave a vague reply saying "I will do that sir" but he hasn't replied till now .because of his negligent behavior I canceled my order on the 3rd February but the amount has not been received till now.

Looks like there are many victims of this company, filed lot of complaints as well, please take severe action on this fraud company and sales executives and help me to get rid of this issue.

And one more important thing is that Unisyn people are not even answering my call after I am asking for a refund of my amount.
869406 for my Tata Sky WO NO#1-2ND3WKFX
my cancellation order code is 869406

Thanks & Regards,
Krishna vamsi

Dear sir,

I purchased a TATA SKY connection to upgrade my current setup box through unisyn enterprises (Authorized Channel Partner of TataSky) by paying 1472/- on 28 th January 2021 from sales executive/agent Mr.CHANDRA SEKHAR (contact no: [protected]) (he claimed as so) from Hyderabad. I have paid the amount through the Phonepe app. Transaction ID :T2101281753335425485874

they gave me the wrong information about the free subscription period and a description about the HD set-top box that the connection will be running continuously in bed and rainy weather etc...

But after paying the amount he has not responded. So I contacted him on 28th January 2021 but he gave a vague reply saying "I will do that sir" but he hasn't replied till now .because of his negligent behavior I canceled my order on the 3rd February but the amount has not been received till now.

Looks like there are many victims of this company, filed lot of complaints as well, please take severe action on this fraud company and sales executives and help me to get rid of this issue.

And one more important thing is that Unisyn people are not even answering my call after i am asking for refund of my amount.
869406 for my Tata Sky WO NO#1-2ND3WKFX
my cancellation order code is

Thanks & Regards,
Manojkumar

I purchased Latest advanced HD setup box for 1599 rupees but after 3 months it exhibited issues concerning changing channels . Then I raised a complaint, the technician visited 2 times . I. The final visit he confirmed the box is faulty and the fault is not beacuse of me . Then he replaced my new latest HD STB with old cheap model . Now the box shows low video quality, the STB's sensor is also downgraded and slow . Now my request to you is to provide me with the STB model that I have paid for and take this cheap box back .

My recharge done by QR code scan but my money is 250detucted in my phone pay but my recharge is not successful
Please help me
Thanks Sunil Kumar
My mobile no [protected]
My subscription I'd [protected]

Higher monthly charges from Rs.439 to Rs.560 . The channels being being subscribed by the TATA Sky of their own without any consultations from the subscriber ID NO.[protected]., Surekha Peer You are request the subscribe the channels which were in the Month of december and the charges with 439. Please do not annoy me to so that I will disconnect the TATA SKY connection
my Mail ID is [protected]@gmail.com

Dear team,
I bought tata sky connection few days back, i got holiday humgama voucher, the agent is rude, no customer service. Their office is closed due to covid. The agent misguided us. Please look into third party conducting fraud in name of tata sky.

I have done a rs. 300 recharge on tata sky id by mistake. [protected]. But this set top box isn't working . So i want to refund this amount to my account.

My set box is showing a blank screen with the message - set top box needs to be paired - My set box is not having external card - it is inbuilt. Digicard Id[protected]

Respected sir,
My name is Smita Panchal. I am Tata sky customer. My subscriber id is [protected] .I had recharged my monthly pack Rs. 207/- on 30th January 2021 through google pay. Amount debited from my account. Tata sky denied they didn't receive amount. I sent google pay payment abd bank statement screen shot to tata sky nodal officer. I had called up so many times. But i didn't get any solution or refund from Tata sky. Please take action and give solution . Please do the needful.

Thanks and regards,

Smita Panchal

Pawan Kumar Garg

Unit 103, 1st Floor,
Windsor, Off C.S.T. road,
Kalina, Santacruz (East),
Mumbai - 400098

Re: Set top Box Complaint
Subscriber ID: [protected]
I have complaint the set top box on 28.01.2021 for Non working and do slight will came of STB box device, your executive came between 3-5 pm slot and he replace my STB due to faulty reason, after that we are watching after that normally till the night, after next day i.e on 29.01.2021. again STB not working, i complaint for the same on same day, Mr Gaikawad techincian person came and change the ST again, and found that som card problem for the same he saying us the charges around 300-400 agains, sir first change set tox box charges already deducted 400 in my a/c and again Rs 300 -400 charges for card

sir if card problem is there why the first technician was not found this problem also, sir in that if the same problem happened due to Card then in that case my previous STB is have no issue. sir i will be not extra paying any thing for the same

This is complete faulat of your technician for the that purpose why we pay anything for the company

Please refund my old set top box again and refund my 400 back with immediate effect of this email

Also refund my full money of surrender your TATA sky services

Very bogus company the tata sky, i will file the case in consumer court if i will not get proper reply on immediate basis
awaiting your reply
Thanks
Sharad Borhade

This complaint i written on 29.01.2021, but reply came on 29.01.2021

[protected]@tatasky.com
Fri, Jan 29, 6:19 PM
to me

Service Request No.: 2N2T7CST Hello Mr. Borhade,  This is in reference to your email addressed to our Nodal Office, regarding the tatasky account. We tried to call you on your mobile numbers [protected], [protected]   but we couldn't reach you. We need to get some clarifications from you to provide our best service. We request you to please provide us with an alternate contact number so that we can get in touch with you. You may send us details of alternate contact numbers either through tatasky.com or mail us at [protected]@tatasky.com Chat with Us on FB messenger : https://www.facebook.com/messages/t/tatasky  ThanksYasar khanTata Sky Nodal Desktatasky.com/[protected]@tatasky.com   [THREAD ID:1-2N2T7CT0]

-----Original Message-----
From: [protected]@gmail.com
Sent: 29/01/2021 05:03:58 PM
To: [protected]@tatasky.com
Subject: Complaint for Set Top Box

ToPawan Kumar Garg Unit 103, 1st Floor,
Windsor, Off C.S.T. road,
Kalina, Santacruz (East),
Mumbai - 400098 Re: Set top Box ComplaintSubscriber ID: [protected]I have complaint the set top box on 28.01.2021 for Non working and do slight will came of STB box device, your executive came between 3-5 pm slot and he replace my STB due to faulty reason, after that we are watching after that normally till the night, after next day i.e on 29.01.2021. again STB not working, i complaint for the same on same day, Mr Gaikawad techincian person came and change the ST again, and found that som card problem for the same he saying us the charges around 300-400 agains, sir first change set tox box charges already deducted 400 in my a/c and again Rs 300 -400 charges for cardsir if card problem is there why the first technician was not found this problem also, sir in that if the same problem happened due to Card then in that case my previous STB is have no issue. sir i will be not extra paying any thing for the sameThis is complete faulat of your technician for the that purpose why we pay anything for the company  Please refund my old set top box again and refund my 400 back with immediate effect of this email Also refund my full money of surrender your TATA sky services Very bogus company the tata sky, i will file the case in consumer court if i will not get proper reply on immediate basisawaiting your reply ThanksSharad Borhade            --Sharad BorhadeMob: [protected]
_________++++++++++_________ DISCLAIMER: This communication (including any accompanying documents / attachments) is intended only for the use of the addressee(s) and contains information that is PRIVILEGED AND CONFIDENTIAL. If you are not the intended recipient, you are notified that any dissemination and/or copying of this e-mail is strictly prohibited and you are requested to delete this e-mail immediately. Communicating through e-mail is not secure and capable of interception & delays. Any one communicating with Tata Sky by e-mail accepts the risks involved and their consequences. While this e-mail has been checked for all known viruses, the addressee should also scan for viruses and notify the originator. Thank you for your cooperation. _______++++++++++_______

again i complaint, again theey didnt reply against query number Dear Subscriber,

Thank you for your email registering your request.

For your reference, the Service Request number is 2NQG4KLF. In future, please quote this number pertaining to your request.

This is an auto generated mail. Our representative will get in touch with you within 24 Hours

Warm regards,

Tata Sky Customer Care

Sir please look into the matter, thanks
Sharad Borhade