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Tata Sky Complaints & Reviews

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Updated: Mar 26, 2026
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S
Simul Datta
from Hyderabad, Telangana
Dec 10, 2020
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Address: A-8, STAFFS QTR COMPLEX, BIDURKARTA CHOWMUHANI, OPP TO BIBA

As above on[protected], Tata Sky PVR Set Top Box with a new connection was installed at my house at Agartala -799001 and from the day beginning, the set top box has not been functioning properly; after sometime run of the set top box picture goes off and takes start loading and as such we have been being unable to see the serials /programmes/ news without interruption / disruption ..

2. So far I lodged more or above 60 complaints and requests to restore the system, but the Tata Sky technicians have failed to restore the system; they have informed me that the Tata Sky Head office is not providing them new PVR set top box to replace my said defective set- top box.

3. In this connection refer the video about the picture goes off as above which I sent to the technician of Tata Sky's whatsapp number [protected] .

4. As above I am not satisfied with the service of Tata Sky rather got a bitter experience about the Tata Sky and its service which should not be expected as per the statutes enshrined by the Government of India for the consumers.

5. Till they do not do any needful to replace the defective PVR set-top box with a melted cell in the remote contained in an open box ( not in sealed pack) as provided by the staffs of Tata Sky, Agartala during installation of new connection at my house, Agartala on[protected] .

Sincerely

SIMUL DATTA
Mobile NO. [protected]
[protected]@yahoo.com
Aug 13, 2021
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Dec 10, 2020
Tata Sky Customer Care's response
Hi, we understand your concern.We have your request registered. Please hang on as we will get in touch with you very soon.
Verified Support
Dec 22, 2020
Tata Sky Customer Care's response
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
Hi!
We understand your concern. We have raised a service request. Rest assured, you will hear from us soon.
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    V
    vikasvadgama
    from Powai, Maharashtra
    Dec 8, 2020
    Resolved
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    Not receiving signal saying its raining outside but its sunny here

    Dear Sir / Madam,

    This is regarding my Tata Sky connection number [protected]. It is sunny and warm weather here in Mumbai and still when we switch on Tata Sky, it says that since it is raining outside, we are not able to show services. Signal is not catching. This problem is coming since last 3 days.

    Also, they have disabled their customer care number. I am not able to call up customer care. I am trying to...
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    A
    Angadi Ravi Kumar
    from Powai, Maharashtra
    Dec 7, 2020
    Resolved
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    Address: Yallappa (Ravi Kumar), Bellary - 583101

    Sir,

    i am changing sd box to hd due change tv from normal tv to Smart TV.

    but unfortunatly it shows sd box is better than hd box.
    because sound and picture quality is better in normal tv with sd box but in smart tv picture and volume were not better with hd box.

    except in selected hd channles all channels are not satisified with both sound and picture. in hd channels also sound not good, means we will increse maximum for some better sound.

    ofcourse in normal tv with sd box is better then this hd box.

    actually i am happy with TATASKY earlier, because of TATASKY is good in all subjects.

    now it is clear TATASKY good only for Normal Tv with SD box only.
    Aug 8, 2021
    Complaint marked as Resolved 
    Tata Sky customer support has been notified about the posted complaint.
    Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
    Angadi Ravi Kumar's [Complaint's author] reply, Dec 8, 2020
    Mobile No. 9482994294
    Thanks for sharing the details. We have raised a service request. Rest assured, you will hear from us soon.
    We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
    Angadi Ravi Kumar's [Complaint's author] reply, Dec 9, 2020
    Sir,
    today one person called from your TATASKY asked share my phone thorugh team viewer quick support for improvement of quality of picture and sound it should be recharged some amount. due to my phone network problem and other it will not happen.
    if any chance please do it directly to my TATASKY account and deduct that amount from said account.
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      A
      Avijeetsp
      Dec 6, 2020
      Resolved
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      I have done a rs. 301 recharge on tata sky id by mistake. [protected]. But this set top box isn't working . So i want to refund this amount to my PHONEPE account.
      Aug 8, 2021
      Complaint marked as Resolved 
      Tata Sky customer support has been notified about the posted complaint.
      Dec 06, 2020
      Updated by Avijeetsp
      This is my account id [protected] by mistake i did recharge on [protected] i want my amount back

      Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
      We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
      Avijeetsp's [Complaint's author] reply, Dec 7, 2020
      Yes i have to wait for 7 -10 working days for payment reversal ..lets see The one from support team who called me is very polite and understood my problem very well ...
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        U
        udaysagar44
        Dec 6, 2020
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        Resolved

        My name is Uday and I’m currently staying in US. This is regarding Tata Sky account at my home in India.
        I tried to recharge for 1 year for 4, 300 rupees using my Amex credit card. But I see it got recharged with 43, 000.
        Only my mother stays in India. So she is not going to use that amount. I would like to update this transaction for 1 year or cancel the transaction. I can make a new transaction for 1 year.
        Please help me with this transaction.

        I tried to call customer care from the US but the call is failing. I don't have any other option other than email.
        I don't have the registered mobile number and I think the dealer used some number to register the account when we first got the connection.
        Aug 9, 2021
        Complaint marked as Resolved 
        Tata Sky customer support has been notified about the posted complaint.
        Verified Support
        Dec 07, 2020
        Tata Sky Customer Care's response
        Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
        Verified Support
        Dec 07, 2020
        Tata Sky Customer Care's response
        Please be assured that your case is being looked into. You'll soon hear from us to get this fixed.
        Verified Support
        Dec 07, 2020
        Tata Sky Customer Care's response
        We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
        Verified Support
        Dec 22, 2020
        Tata Sky Customer Care's response
        We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
        Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
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          D
          Darshan Chandrahas
          Dec 5, 2020
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          Resolved

          I did the payment of Rs.1641and the amount got deducted from my account and the payment was successful but there is no confirmation sms of installation or any details of subscriber id even after 48hrs and just got email of transaction on that day. On asking executives at toll free number they asked me to provide subscriber id without which they can't do anything. I explained them that I didn't receive such id. No support received by sending email at [protected]@tatasky.com
          Screenshots are attached for your reference:
          Kindly provide me successful booking details or refund my money in my account
          Aug 8, 2021
          Complaint marked as Resolved 
          Tata Sky customer support has been notified about the posted complaint.
          Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
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            U
            from Powai, Maharashtra
            Dec 4, 2020
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            Resolved

            Wrongly recharge in another id 2 times [protected] with Rs 149.00 each time in HDFC net banking app
            Aug 8, 2021
            Complaint marked as Resolved 
            Tata Sky customer support has been notified about the posted complaint.
            Hi, we understand your concern. Kindly share your Registered Mobile Number or subscriber ID so that we can look into this.
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              N
              Neelam Pani
              from Powai, Maharashtra
              Dec 4, 2020
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              Address: First floor, 269A/ 2A, Saket Nagar, Habibganj, Bhopal, MP

              I have recharged my account via phone pe but my Tata Sky ID [protected] has been deactivated.

              Please look into this matter as soon as possible.
              Aug 8, 2021
              Complaint marked as Resolved 
              Tata Sky customer support has been notified about the posted complaint.
              H! We understand your concern. Please write to us at [protected]@tatasky.com for further assistance.
              Hi! We understand your concern. We have raised a service request. Rest assured, you will hear from us soon.
              Hi! we understand your concern. We have raised a service request. Rest assured, you will hear from us soon.
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                S
                Shantanu Choudhary
                from Pathankot, Punjab
                Dec 4, 2020
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                Address: Dewas

                मेरा टाटा स्काई का अकाउंट 27 नंबर को रिचार्ज कर दिया था पर अकाउंट रिचार्ज नहीं हुआ और मेरे बैंक से बैलेंस भी डिटेक्ट हो गया 2 time का कस्टमर केयर बात करी पर उनके जवाब से मैं संतुष्ट नहीं हो पा रहा हूं
                Aug 8, 2021
                Complaint marked as Resolved 
                Tata Sky customer support has been notified about the posted complaint.
                Dec 04, 2020
                Updated by Shantanu Choudhary
                Plz help me

                Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
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                  R
                  Reshraj90
                  Dec 2, 2020
                  Resolved
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                  Resolved

                  I booked a new connection of Tata sky on 30th November 2020 with following details:

                  Customer Name: Reshma Rajgopal
                  Mobile No.: [protected]
                  Email ID: [protected]@gmail.com

                  I did the payment of Rs.1754 and the amount got deducted from my account and the payment was successful but there is no confirmation sms of installation or any details of subscriber id even after 48hrs and just got email of transaction on that day. On asking executives at toll free number they asked me to provide subscriber id without which they can't do anything. I explained them that I didn't receive such id. No support received by sending email at [protected]@tatasky.com
                  Screenshots are attached for your reference:
                  Kindly provide me successful booking details or refund my money in my account.
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  Tata Sky customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 03, 2020
                  Tata Sky Customer Care's response
                  Hi! Help is here. Kindly share us your Registered mobile number/Sub ID and we’ll sort this right away for you.
                  Dec 03, 2020
                  Updated by Reshraj90
                  I didn't get subscriber id that is what I am trying to say.. I just received email of payment that was successful, tata sky transaction Id and bank transaction id. Kindly check the screenshots above again. The mobile number used was [protected] which didn't get register in your system as per the customer care executives
                  Verified Support
                  Jan 18, 2021
                  Tata Sky Customer Care's response
                  We hope your concern have been addressed. Please do stay connected for latest offers and updates on: bit.ly/S_C_TW.
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                    T
                    teja talari
                    Dec 1, 2020
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                    This is to inform you that we are not satisfied with tata sky cable operator because they just providing 2 telugu christian channels even though there are many other telugu christian channels like neriskshana tv, calvary tv, life changing revival tv, bible wonders etc.we need other telugu christian channels too, i don't know why tata sky is showing such a varians between religious channels, because there lot number of Hinduism channels comparing to Telugu Christian channels, but however I hope Tata sky will resolve and add other Telugu Christian channels as soon as possible.because even normal cable operators are also providing all the channels, hope you understand and resolve it, thank you.
                    Tata Sky customer support has been notified about the posted complaint.
                    Please be assured that your case is being looked into. You'll soon hear from us to get this fixed.
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                      G
                      greeshma talasu
                      Nov 30, 2020
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                      On 29/11/2020 at 8:20pm I recharged my Tata sky account with 281 Rupees but recharged failed and money was deducted from my bank account but no refund till now. So, I request Tata sky to resolve my issue and refund my money as soon as possible.
                      Tata Sky customer support has been notified about the posted complaint.
                      Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
                      greeshma talasu's [Complaint's author] reply, Dec 2, 2020
                      1299436723
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                        Àa20
                        from Powai, Maharashtra
                        Nov 29, 2020
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                        I paid the amount of 1470 to Unisyn enterprises for an order of fullhd tatasky box.I want to cancel the order.I wrote the amount regarding the same .They haven't responded till now.please look in to it and let me know the status of my order.I need refund asap
                        Tata Sky customer support has been notified about the posted complaint.
                        Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
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                          L
                          Lalitkmp
                          from Powai, Maharashtra
                          Nov 28, 2020
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                          My set up box shows Needs to be paired.

                          Subscriber Id : [protected]
                          Tata Sky customer support has been notified about the posted complaint.
                          Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
                          My issue resolve..Thankyou so much.
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                            N
                            Narendra Amin
                            Nov 28, 2020
                            Resolved
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                            Resolved

                            Address: 24,PadmavatiNagar,P.T.college road,Nr..HingRajMata Mandir, Paldi, AHMEDABAD 380007

                            I am voiceless on my TV. It has becone mute.pressing mute button again does not help to regain voice.Even help line also does not take me to help. My ID :[protected]
                            Name :Narendra Amin :
                            Phone [protected]
                            e Mail: [protected]@yahoo.com
                            Aug 13, 2021
                            Complaint marked as Resolved 
                            Tata Sky customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 29, 2020
                            Tata Sky Customer Care's response
                            Hi, we have raised a Service Request for your concern. Rest assured, you will hear from us soon.
                            Verified Support
                            Nov 29, 2020
                            Tata Sky Customer Care's response
                            We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
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                              patilashwinikailas
                              from Pune, Maharashtra
                              Nov 28, 2020
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                              Address: Mumbai

                              On Tuesday 24th November a Tata sky service person visited my home to install a new connection on my Tata sky ID [protected]. He charged me 350 rupees for replacing a part of my existing Tata sky box and after taking cash he installed a new box and without informing anyone took the working box and working remote back with him.
                              Tata Sky customer support has been notified about the posted complaint.
                              Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
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                                Palash999
                                Nov 28, 2020
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                                On 27/11/2020 I recharged my Tata sky account with 300₹ but recharge Failed and money was deducted from my account but no refund till now request Tata Sky to resolve this issue and return my money as soon as possible
                                Tata Sky customer support has been notified about the posted complaint.
                                Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
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                                  Khagendra Yadav
                                  Nov 27, 2020
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                                  Why I am not able to see ind aus series in my Tata sky I have subscribed ten 3 and play option is Missing
                                  Tata Sky customer support has been notified about the posted complaint.
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                                    S
                                    Sureshk80
                                    Nov 25, 2020
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                                    I have recharge Rs 300 on 23/11/2020 but still it's not activated
                                    Tata Sky customer support has been notified about the posted complaint.
                                    Hi!
                                    We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
                                    Hi! Help is here. Kindly share us your Registered mobile number/Sub ID and we’ll sort this right away for you.
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                                      Ravikishan Yadav
                                      from Nanpara, Uttar Pradesh
                                      Nov 24, 2020
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                                      Address: Khasara NO 4/267 Tarwa Devgaon Lalganj Azamgarh

                                      Remote is working Tata sky
                                      +1 videos
                                      Tata Sky customer support has been notified about the posted complaint.
                                      Nov 24, 2020
                                      Updated by Ravikishan Yadav
                                      Remote is not working properly
                                      Hi!
                                      We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
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