| Address: A-8, STAFFS QTR COMPLEX, BIDURKARTA CHOWMUHANI, OPP TO BIBA |
As above on[protected], Tata Sky PVR Set Top Box with a new connection was installed at my house at Agartala -799001 and from the day beginning, the set top box has not been functioning properly; after sometime run of the set top box picture goes off and takes start loading and as such we have been being unable to see the serials /programmes/ news without interruption / disruption ..
2. So far I lodged more or above 60 complaints and requests to restore the system, but the Tata Sky technicians have failed to restore the system; they have informed me that the Tata Sky Head office is not providing them new PVR set top box to replace my said defective set- top box.
3. In this connection refer the video about the picture goes off as above which I sent to the technician of Tata Sky's whatsapp number [protected] .
4. As above I am not satisfied with the service of Tata Sky rather got a bitter experience about the Tata Sky and its service which should not be expected as per the statutes enshrined by the Government of India for the consumers.
5. Till they do not do any needful to replace the defective PVR set-top box with a melted cell in the remote contained in an open box ( not in sealed pack) as provided by the staffs of Tata Sky, Agartala during installation of new connection at my house, Agartala on[protected] .
Sincerely
SIMUL DATTA
Mobile NO. [protected]
[protected]@yahoo.com
Aug 13, 2021
Complaint marked as Resolved
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Dec 10, 2020
Tata Sky Customer Care's response Hi, we understand your concern.We have your request registered. Please hang on as we will get in touch with you very soon.
Verified Support
Dec 22, 2020
Tata Sky Customer Care's response We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!