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Tata Sky Complaints & Reviews

www.tatasky.com

2.1

Updated: Aug 11, 2025

Complaints 12295

Resolved

5114

Unresolved

7181

Good! Tata Sky values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Tata Sky step up their efforts to fully resolve all complaints 👍

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Tata Sky reviews & complaints page 48

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Address: Tata sky

Website: Tatasky app

A offer shown in Tata sky app, in this offer if i recharge my Tata sky account with 12 month of amount of recharge with icici credit card, then i will received 2 month of rexharge amount as cashback in my tata sky account.
i recharged my account on 13 october with 12 month of recharge amount, which is 3144 rs. Now 7 working days over, but still i did not received my cashback amount.
Tata sky account no.- [protected]
Mobile no- [protected]
my Icici credit card no.- [protected]
Recharge Date[protected]

+2 photos

Aug 10, 2021

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Oct 25, 2020

Tata Sky Customer Care's response Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.

Verified Support

Nov 07, 2020

Tata Sky Customer Care's response We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!

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Tata Sky Customer Care

from Hyderabad, Telangana

Oct 25, 2020

Verified Support

We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!

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From day 1 of subscribing to Tata sky binge, have been facing issue with Tata sky binge remote very often. Keys doesn't work most of the time. On calling customer care, they denied replacing the remote instead told me to buy a new one which costs around Rs. 2000/-. I have been paying the amount without using the services provided.So I have decided to unsubscribe to the binge connectionn. They provide free subscription and loot the subscribers in other forms.
Subscriber id - [protected]

Aug 5, 2021

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2020

Tata Sky Customer Care's response Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.

Verified Support

Oct 24, 2020

Tata Sky Customer Care's response Please be assured that your case is being looked into. You'll soon hear from us to get this fixed.

Verified Support

Oct 25, 2020

Tata Sky Customer Care's response We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!

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NDS No.[protected], Digi Card#[protected]

My Setup Box needs to be paired.

Tata Sky customer support has been notified about the posted complaint.

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Tata Sky Customer Care

from Hyderabad, Telangana

Oct 23, 2020

Verified Support

H! We understand your concern. Please write to us at [protected]@tatasky.com for further assistance.

Tata Sky Customer Care

from Hyderabad, Telangana

Oct 23, 2020

Verified Support

H! We understand your concern. Please write to us at [protected]@tatasky.com for further assistance.

Tata Sky Customer Care

from Hyderabad, Telangana

Oct 23, 2020

Verified Support

Hi! We understand your concern. Kindly share us your RMN/Sub ID and we’ll sort this right away for you.

Tata Sky Customer Care

from Hyderabad, Telangana

Oct 23, 2020

Verified Support

Hi! We understand your concern. Kindly share us your RMN/Sub ID and we’ll sort this right away for you.

Tata Sky Customer Care

from Hyderabad, Telangana

Oct 23, 2020

Verified Support

Hi! We understand your concern. Kindly share us your RMN/Sub ID and we’ll sort this right away for you.

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I recharged Tata Sky on 17th Oct via UPI. Till 22nd, Neither my Tata. Sky account has been updated with Amount and got refunded to my account. Contacted Customer Care twice but they want me to contact UPI team and trying to convince that Money got struck with UPI. Once I contradicted, they disconnected the call. Tata Sky Customer Care is as Good as Dead.

Aug 5, 2021

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2020

Tata Sky Customer Care's response Hi! We understand your concern. We're looking into it right now. We will get back to you soon with a solution.

Verified Support

Oct 25, 2020

Tata Sky Customer Care's response We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!

Verified Support

Oct 27, 2020

Tata Sky Customer Care's response Please be assured that your case is being looked into. You'll soon hear from us to get this fixed.

Verified Support

Oct 27, 2020

Tata Sky Customer Care's response We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!

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S

Sanjeev236

Oct 25, 2020

My Concern was not INR 188. My Concerns are follows:
1. Misleading Guidance to Customer
2. Rude Behaviour
3. Account reconciliation Time (8 Days)
4. Who was the custodian of my hard earned money for 8 days? If it was with Tata, then why haven't my account got recharged earlier.
5. Why wasn't there a action when your accounts receives unserved funds?
6. Whenever my balance goes down, your services got deactivated. What when I paid to Tata sky on time, still I was served with blank screen.
7. Most importantly, How will be your team repay mental trauma and wastages of my time?

*** That's not story of me but most of customers once in their lifetime.

What are concrete steps taken by Tata Sky management to Avoid this in future?

What if I wouldn't have complained to customer care? Tara's would have gone richer with my hard earned INR 188.

Share full proof resolution of root cause problem that this wouldn't happen again with any of your customer.

If you think that you are by refunding INR 188 has sorted my concern, then you are on wrong path.

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I have been getting error 02.
Tried removing the digicard, cleaning it and reinserting it but nothing is happening.
Kindly help

Tata Sky customer support has been notified about the posted complaint.

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Tata Sky Customer Care

from Hyderabad, Telangana

Oct 22, 2020

Verified Support

Hi, we understand your concern. Please share with us your RMN/Subscriber ID, we will assist you further.

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I am an avid customer of Tata Sky Bangalore. But whenever I have had issues regarding the cable, their customer service staff has never been a great help. So, when I started facing some connection problem, we went and inspected the dish by ourself. On inspection, we realized that somebody else's cable was attached to our dish and our's was connected to someone's abandoned dish. Such a fault connection can only happen if you're an expert. So, we called them but as usual, they were of no help. They were continuously telling that they were sorry about it. Moreover, they were asking for service charges for something that was a fault from their side. I hope this msg could change their behavior towards their existing customers. I want them to be as attentive to their old customers as they are when they want new customers.

Aug 6, 2021

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Oct 21, 2020

Tata Sky Customer Care's response Hi! We Understand your concern. Please share us your RMN/SUB ID to assist you further.

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Recharge done of amount 462 using Google pay but tata sky did not receive the amount

Subscriber I'd : [protected]

+1 photos

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I have already spoken to tata sky
Call center agent, once they say that the amt will be credited in 9 days in your account, and they have also told me that they cant do anything, follow up with the bank, when following up with the bank they r saying its tata skys fault.
I made a payment of 782 rs on 14th Oct via UPI, which was unsuccessful, it directly debited from my ICICI account.

Aug 6, 2021

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Oct 21, 2020

Tata Sky Customer Care's response Hi! We Understand your concern. Please share us your RMN/SUB ID to assist you further.

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Address: Chittoor, Andhrapradesh

I tried of recharge 500/- through google pay, and payment done it showed successful but in tatasky portal it showed payment failed. When I repeat second time through phone pe recharge done. But, they didn't info about the refund of first payment

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We have subribed hd channels . But since last week we are not able to view hd channels all other channels are clear. On my complaining the same on helpline number, they demanded visiting charge of rs.150/- we argued as when all other channels are ok, the reason why visitng charges to be paid. We request you to help us in this matter...

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Address: Hyderabad

I made a recharge of ₹ 115.00 for my DTH reactivation. Subscriber ID: [protected]
Despite the balance being deducted from my crdit card the services were not resumed. Moreover when i tried to contact tata sky it simply said recharge unsuccessful despite my money being lost. Transaction no TY[protected]

Oct 21, 2020

Complaint marked as Resolved

Still deactivated

Tata Sky customer support has been notified about the posted complaint.

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Tata Sky Customer Care

from Hyderabad, Telangana

Oct 19, 2020

Verified Support

H! We understand your concern. Please write to us at [protected]@tatasky.com for further assistance.

Tata Sky Customer Care

from Hyderabad, Telangana

Oct 19, 2020

Verified Support

Hi, help is here! Please write to [protected]@tatasky.com for further assistance.

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I want to disable my primary box but I want my secondary box to remain active, I’ve sent many mails to tatasky but yet no response, please help

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Tata Sky Customer Care

from Hyderabad, Telangana

Oct 18, 2020

Verified Support

Hi, help is here. Requesting you to share your RMN/Sub ID for further clarification.

Tata Sky Customer Care

from Hyderabad, Telangana

Oct 19, 2020

Verified Support

Hi! We understand your concern. Please share us your RMN/Sub ID to assist you further.

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Address: At.simri po baghras ps ghanghayampur block kirtpur pin 847427

Plz send new set up box plz

Tata Sky customer support has been notified about the posted complaint.

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Tata Sky Customer Care

from Hyderabad, Telangana

Oct 18, 2020

Verified Support

Hi! We understand your concern. Please share us your RMN/Sub ID to assist you further.

Tata Sky Customer Care

from Hyderabad, Telangana

Oct 18, 2020

Verified Support

Hi! We understand your concern. Kindly share your RMN/Sub ID and we’ll sort this right away for you.

Tata Sky Customer Care

from Hyderabad, Telangana

Oct 19, 2020

Verified Support

Hi! We understand your concern. Please share us your RMN/Sub ID to assist you further.

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I recharged my tatasky account today, money was taken from my bank but still in Tata sky it tells me to recharge.

TATA sky customer id
[protected]

+1 photos

Tata Sky customer support has been notified about the posted complaint.

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Tata Sky Customer Care

from Hyderabad, Telangana

Oct 18, 2020

Verified Support

H! We understand your concern. Please write to us at [protected]@tatasky.com for further assistance.

Tata Sky Customer Care

from Hyderabad, Telangana

Oct 18, 2020

Verified Support

Kindly share us your RMN/Sub ID and we’ll sort this right away for you.

Tata Sky Customer Care

from Hyderabad, Telangana

Oct 19, 2020

Verified Support

H! We understand your concern. Please write to us at [protected]@tatasky.com for further assistance.

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Address: chandigarh sector 55

My debit card will not work at e commerce transactions

+1 photos

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Tata Sky Customer Care

from Hyderabad, Telangana

Oct 18, 2020

Verified Support

Hi! We understand your concern. Please share us your RMN/Sub ID to assist you further.

Tata Sky Customer Care

from Hyderabad, Telangana

Oct 18, 2020

Verified Support

Hi, help is here! Please write to us at [protected]@tatasky.com for further assistance.

Tata Sky Customer Care

from Hyderabad, Telangana

Oct 19, 2020

Verified Support

Hi! We understand your concern. Please share us your RMN/Sub ID to assist you further.

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Matter already refer on 04/10/2020 by mail and by watsup no..
due to sad demise of younger brother due to victim of covid 19
TV set was off...and recharged effect not credited hence i am not
enjoying package of Rs, 300/-
My ID[protected]
Box ID...3150... Bos OTP 0553
again reminder but not any responce ...
pl help and resolve my problem...my regd mobile[protected]

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Tata Sky Customer Care

from Hyderabad, Telangana

Oct 17, 2020

Verified Support

H! We understand your concern. Please write to us at [protected]@tatasky.com for further assistance.

Tata Sky Customer Care

from Hyderabad, Telangana

Oct 17, 2020

Verified Support

Hi, help is here! Pleasw write to [protected]@tatasky.com for further assistance.

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Address: Gundlupet

I recharged my Tata Sky id at RS 300 through net banking but still I didn't get any confirmation message from Tata Sky so please refund my money or credit my money to my Tata Sky id. thank you

+2 photos

Tata Sky customer support has been notified about the posted complaint.

Oct 16, 2020

Updated by Manjunatha Nandu I recharged my Tata Sky id at RS 300 through net banking but still I didn't get any confirmation message from Tata sky so please refund my money thank you

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Tata Sky Customer Care

from Hyderabad, Telangana

Oct 17, 2020

Verified Support

Hi! We understand your concern. Please share us your RMN/Sub ID to assist you further.

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I paid 200 Rs to Tata sky Upi id billseskbqr.[protected]@hdfc bank and the amount is not credited in my tata sky account please refund my amount

+1 photos

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Tata Sky Customer Care

from Hyderabad, Telangana

Oct 16, 2020

Verified Support

Hi! We understand your concern. Please share us your RMN/Sub ID to assist you further.

Tata Sky Customer Care

from Hyderabad, Telangana

Oct 16, 2020

Verified Support

Hi! We understand your concern. Kindly write to us at [protected]@tatasky.com along with your RMN/SUBID for better assistance.

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We have paid our annual subscription Rs.5160 on 9th oct. via e wallet to tata sky but till date we did not receive any receipt from them, they said that they not received the money while my money has already been deducted from my account. Kindly do needful ASAP

Tata Sky customer support has been notified about the posted complaint.

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Tata Sky Customer Care

from Hyderabad, Telangana

Oct 15, 2020

Verified Support

Hi, we understand your concern. Please write to us at [protected]@tatasky.com for further assistance.

Tata Sky Customer Care

from Hyderabad, Telangana

Oct 15, 2020

Verified Support

Kindly DM us your RMN/Sub ID and we’ll sort this right away for you.

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On 10th august 2020 i recharged the DTH account with Rs.385.Tatasky said they did not receive it. On 12th August 2020 I recharged again by going through the site of Tatasky.My bank account shows two debits of Rs.385.My bank says the money has been remitted to Tatasky.But Tatasky is giving evasive replies

Tata Sky customer support has been notified about the posted complaint.

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Tata Sky Customer Care

from Hyderabad, Telangana

Oct 12, 2020

Verified Support

Hi, help is here! Please write to [protected]@tatasky.com for further assistance.

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