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Updated: Aug 11, 2025
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Tata Sky reviews & complaints page 64

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N
Neelamchoudhary
from Pune, Maharashtra
Apr 1, 2020
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Address: B-5, Media park

Hi team,
We have been complaining back to back on this issue but no response is received. This is period of lockdown so no call center service available.. This is understood. But the whatsaap service which you have started is not helping at all. I have been trying from last two weeks but no good response and neither my connection issue is resolving.
Please arrange a call on the no firstly and once done, please fix the issue.
Tata Sky customer support has been notified about the posted complaint.
Apr 01, 2020
Updated by Neelamchoudhary how come ticket created a second back is marked as resolved?
Apr 01, 2020
Updated by Neelamchoudhary I want a call back on this, because there is no response on my request since last two weeks and i am done ….i need a call back to discuss on this
Verified Support
Apr 02, 2020
Tata Sky Customer Care's response Hi, we have raised a service request. Rest assured, you will hear from us soon. Never miss your favorite shows. You can watch TV on the Tata Sky Mobile app or on https://watch.tatasky.com at no extra cost. Download the app from Google Play/App Store.
Verified Support
Apr 06, 2020
Tata Sky Customer Care's response We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
Apr 28, 2020
Updated by Neelamchoudhary Yes off course i have been telling, that i would need a call back on my issue. But always i have been told you will get call back and then nothing to address my question. JFYI I have fixed my TATA sky issue without any help from TATA sky pepl as they were not helpful at all.
Secondly on my recharge which i did and wasted completely is all because of my problem, it went all in vein and now i want my reachage to be reimbursed as there was no use of my recharge amount for whole month Along with a call arranged properly and with some one who actually knows ….other wise it will again be like - you will get a call back and then no answer again.
View replies
Do I still need to wait for two more week, just to receive a call...why is it so difficult for tata sky to arrange a call for.discussion...i am definately not going to accept this delay and will not be considering my money being wasted becouse of this delay.. ARRANGE A CALL ASAP
Reply
Tata Sky Customer Care's response, Apr 4, 2020
Verified Support
As we all practice social distancing to tackle COVID 19, we have reduced staffing at our centers and you might experience a delay in our responses. Stay safe, stay indoors.
Neelamchoudhary's [Complaint's author] reply, May 17, 2020
i completely understand the lockdown, but isn't your pepl working over call as well?...Is it difficult to arrange a call to address the issue as well.
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    P
    pradeepkumarbansal
    Apr 1, 2020
    Resolved
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    Resolved

    Address: C-231, FIRST FLOOR, GREATER KAILASH - I, NEW DELHI-110048.

    The list of all channel of tata sky - paid and free - from channel 100 to channel 2032 is not available on tata sky web site.

    I need the list of all channel of tata sky - paid and free - from channel 100 to channel 2032. Please direct tata-sky to send the same in word format or in pdf format with details of charges of paid channels (Hindi, english and regional) to my e-mail address as under.

    My tata-sky subscriber id [protected], neeru bansal

    My e-mail is : pradeepkb. [protected]@gmail.com

    There is no e-mail address of tata-sky.
    May 4, 2020
    Complaint marked as Resolved 
    Tata Sky customer support has been notified about the posted complaint.
    Verified Support
    Apr 02, 2020
    Tata Sky Customer Care's response     Hi, we are here to help you out. We have raised a service request. Rest assured, you will hear from us soon.
    Verified Support
    Apr 03, 2020
    Tata Sky Customer Care's response     We hope that your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
    View replies
    I recharged my tv after a gap of 3-4 months and now it's showing that the card inserted is wrong (pairing error)
    Please resolve this matter as soon as possible as already there's panic everywhere regarding the covid and the only means of news is that and internet .

    list of all channel - paid and free - from channel 100 channel to 2032 required - subscriber id 1004283550 - Comment #3670390 - Image #0
    Reply
    Tata Sky Customer Care's response, Apr 2, 2020
    Verified Support
    Hi, we have raised a service request. Rest assured, you will hear from us soon. Never miss your favorite shows. You can watch TV on the Tata Sky Mobile app or on https://watch.tatasky.com at no extra cost. Download the app from Google Play/App Store.
    Tata Sky Customer Care's response, Apr 12, 2020
    Verified Support
    We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
    Tata Sky Customer Care's response, Apr 12, 2020
    Verified Support
    We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
    Wrong card and pairing error showing when ever turn on the TV and set top box since from two weeks kindly rectify the problem

    list of all channel - paid and free - from channel 100 channel to 2032 required - subscriber id 1004283550 - Comment #3670402 - Image #0
    Reply
    Tata Sky Customer Care's response, Apr 2, 2020
    Verified Support
    Hi, we have raised a service request. Rest assured, you will hear from us soon. Never miss your favorite shows. You can watch TV on the Tata Sky Mobile app or on https://watch.tatasky.com at no extra cost. Download the app from Google Play/App Store.
    Tata Sky Customer Care's response, Apr 4, 2020
    Verified Support
    We hope your issue has been resolved. Let us know if you require further assistance, we will be glad to help!
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      A
      anisha govind
      from Bengaluru, Karnataka
      Apr 1, 2020
      Resolved
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      Resolved

      Address: Hyderabad, Telangana

      We have dth (Tatasky) connection. I recharged amount to the wrong tata sky id. On[protected] i. E, tuesday i have mistakenly recharged with amount of rs.255 tatasky id: [protected] while recharging tatasky id :[protected].
      My account is deactivated now due to low balance. And my pacakage has been deactivated and channels and not displaying.
      So, i request you to kindly credit back amount to my tatasky id.
      May 4, 2020
      Complaint marked as Resolved 
      Tata Sky customer support has been notified about the posted complaint.
      Verified Support
      Apr 01, 2020
      Tata Sky Customer Care's response       Hi! We understand your concern. We have raised a service request. Rest assured, you will hear from us soon.
      Verified Support
      Apr 02, 2020
      Tata Sky Customer Care's response       Hope that your issue is resolved and you are enjoying the #Jingalala experience. We are here if you need any assistance. Have a #Jingalala Day
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        S
        Surendra Kumar Mallik
        Apr 1, 2020
        Resolved
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        Resolved

        I have paid Rs.255 for recharging my TataSky account on 31/03/2020. Money was deducted from my SBI account but the re-charge never happened. My TataSky account has been deactivated because of low balance.

        Please solve the issue immediately, either by way of refund or by completion of recharge to my tatasky account.

        RMN [protected]
        UPI Transaction ID[protected]
        May 11, 2020
        Complaint marked as Resolved 
        Tata Sky customer support has been notified about the posted complaint.
        Verified Support
        Apr 01, 2020
        Tata Sky Customer Care's response         Hi! We understand your concern. We have raised a service request. Rest assured, you will hear from us soon.
        Verified Support
        Apr 02, 2020
        Tata Sky Customer Care's response         We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
        View replies
        Their is some massege shown
        The set up box need to be paired

        amount deducted from account but recharge didn't happen. - Comment #3670372 - Image #0
        Reply
        Tata Sky Customer Care's response, Apr 2, 2020
        Verified Support
        Hi, you definitely have our attention. Kindly share with us your RMN/Sub ID and let us do the rest.
        The setup box needs to be paired. This is being shown on TV.
        Reply
        Tata Sky Customer Care's response, Apr 2, 2020
        Verified Support
        Hi, allow us to check this for you. Please confirm your RMN/ Subs ID for further assistance.
        I recharged my tatasky account with 483 rupees the amount has been deducted from my bank account but not reflected ib tatasky balance also my account has been deactivated.
        My RMN is [protected].
        Please resolve or refund .

        amount deducted from account but recharge didn't happen. - Comment #3745960 - Image #0
        Reply
        Tata Sky Customer Care's response, Oct 11, 2020
        Verified Support
        Hi, help is here! We are unable to fetch any account with the provided RMN. Please re-check and confirm us your RMN/Subscriber ID for further assistance.
        I have paid Rs.619 for recharging my TataSky account on 20/01/2021. Money was deducted from my SBI account but the re-charge never happened. Then I did it again and now it's recharged but the the money deducted earlier is not been Credited to my Account.

        Please solve the issue immediately.
        ID:[protected]
        Reply
        Shalet Nelson's reply, Jan 21, 2021
        Not SBI account bt BOI
        Tata Sky Customer Care's response, Jan 21, 2021
        Verified Support
        Hi! That's not how it should have been. We have raised a service request to resolve your concern at the earliest. Stay tuned for further updates.
        Tata Sky Customer Care's response, Jan 21, 2021
        Verified Support
        We hope all your concerns have been addressed and resolved. Please do stay connected for latest offers and updates on: http://bit.ly/S_C_TW.
        I recharged my tatasky account with 300 rupees the amount has been deducted from my bank account but not reflected in tatasky balance also my account has been deactivated.
        My RMN is [protected].
        Please resolve or refund .

        amount deducted from account but recharge didn't happen. - Comment #3841378 - Image #0
        Reply
        Tata Sky Customer Care's response, Jun 19, 2021
        Verified Support
        We hope your concern has been addressed. Please do stay connected for the latest offers and updates on: bit.ly/S_C_TW.
        I recharged my tatasky account with 300 rupees the amount has been deducted from my bank account but not reflected in tatasky balance also my account has been deactivated.
        My RMN is [protected].
        Please resolve or refund .

        amount deducted from account but recharge didn't happen. - Comment #3841381 - Image #0
        Reply
        Tata Sky Customer Care's response, Jun 19, 2021
        Verified Support
        Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
        I have recharge Rs.451 for my tatasky account on 16/06/2021 & money was deducted from my SBI account but the recharge was not credited in my tatasky account. I have contacted tatasky customer care many time but the problem till date is not solved. They asked me to wait for day after days.
        Please look into the matter & do some needful help.

        amount deducted from account but recharge didn't happen. - Comment #3851692 - Image #0
        amount deducted from account but recharge didn't happen. - Comment #3851692 - Image #1
        Reply
        Tata Sky Customer Care's response, Jun 30, 2021
        Verified Support
        Hi! This isn't the experience we aim for. Kindly confirm your Registered Mobile Number/Sub ID and we’ll solve this at the earliest.
        Songja's reply, Jul 2, 2021
        My Sub ID is 1425130950. I have contacted customer care many times but the issue is not solved. Customer care said that the refund is initiated & they sent me the mail but when i ask for the refund id, they are not replying my mail.
        My Sub ID is [protected]. I have contacted customer care many times but the issue is not solved. Customer care said that the refund is initiated & they sent me the mail but when i ask for the refund id, they are not replying my mail. I'm attaching the screenshot...

        amount deducted from account but recharge didn't happen. - Comment #3853349 - Image #0
        Reply
        Tata Sky Customer Care's response, Jul 4, 2021
        Verified Support
        We understand what this has been like for you. We are looking into the matter now. Allow us some time as we figure the best way to solve this issue for you. You will hear from us shortly.
        Tata Sky Customer Care's response, Jul 4, 2021
        Verified Support
        We hope your issue has been resolved. Let us know if you require further assistance, we will be glad to help!
        Songja's reply, Jul 6, 2021
        Still date issue is not solved. I think i'm not going to get my refund. Thank you
        We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
        Reply
        Songja's reply, Jul 3, 2021
        Thank you so much sir for taking my complaint strongly. I hope that the problem will be resolved soon.
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        18 other people found this review helpful
        18 found this helpful
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          K
          kavikumar kumar
          Apr 1, 2020
          Resolved
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          Resolved

          Address: 600056

          On 25th march, i have made a payment (Rs.3012 for one year) to tatasky through google pay. Transactions was successful. But amount was not reflected in my account. Transaction i'd[protected].
          Please take action reflectify this issue as soon.
          Mobile : [protected]
          Email : [protected]@rocketmail.com
          +1 photos
          May 11, 2020
          Complaint marked as Resolved 
          Verified Support
          Apr 02, 2020
          Tata Sky Customer Care's response           Hi, we have raised a service request to resolve your concern at the earliest. Stay tuned for further updates.
          Verified Support
          Apr 06, 2020
          Tata Sky Customer Care's response           We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
          View replies
          Last four months se tata sky ka recharge nahi kiya kal recharge kiya lekin tata sky customer service ka message ara it is deactivated soon within next 4 hours it might be active lekin Abhi tak active nahi hua

          sub id 1239607128 - Comment #3670465 - Image #0
          Reply
          Tata Sky Customer Care's response, Apr 2, 2020
          Verified Support
          Hi, we have raised a service request. Rest assured, you will hear from us soon. Never miss your favorite shows. You can watch TV on the Tata Sky Mobile app or on https://watch.tatasky.com at no extra cost. Download the app from Google Play/App Store.
          Tata Sky Customer Care's response, Apr 5, 2020
          Verified Support
          We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
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            K
            kavikumar kumar
            Apr 1, 2020
            Resolved
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            Resolved

            Address: Poonamallee, Chennai, Tamil Nadu, 600056

            On 25th march, i have made a payment (Rs.3012 for one year) to tatasky through google pay. Transactions was successful. But amount was not reflected in my account. Transaction i'd[protected]. I really disappointed about the customercare service also.
            Please take action reflectify this issue as soon.
            Mobile :[protected]
            Email : [protected]@rocketmail.com
            +1 photos
            May 6, 2020
            Complaint marked as Resolved 
            Tata Sky customer support has been notified about the posted complaint.
            Verified Support
            Apr 01, 2020
            Tata Sky Customer Care's response             Hi! We understand your concern. We have raised a service request. Rest assured, you will hear from us soon.
            Verified Support
            Apr 02, 2020
            Tata Sky Customer Care's response             We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
            View replies
            This is the wrong card for this set top box so help me

            sub id 1239607128 - Comment #3670343 - Image #0
            sub id 1239607128 - Comment #3670343 - Image #1
            Reply
            takhat chavda's reply, Apr 1, 2020
            this is the wrong card for this set top box
            Tata Sky Customer Care's response, Apr 2, 2020
            Verified Support
            Hi, we have raised a service request. Rest assured, you will hear from us soon. Never miss your favorite shows. You can watch TV on the Tata Sky Mobile app or on https://watch.tatasky.com at no extra cost. Download the app from Google Play/App Store.
            Tata Sky Customer Care's response, Apr 3, 2020
            Verified Support
            We hope that your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
            My TV is showing that set top box needs to be paired . Please help. Note in my set top box there is no card this is new set top box of HD please help

            sub id 1239607128 - Comment #3670462 - Image #0
            Reply
            Vedant Jhanwar's reply, Mar 29, 2020
            I am not able to view the channel and I have tried calling customer care but I have received no response from the same, I tried calling again and again but result was same, no response so I request you to resolve my complaint as soon as possible I will be very thankful for the sameMy TV is showing that set top box needs to be paired . Please help. Note in my set top box there is no card this is new set top box of HD please help
            Tata Sky Customer Care's response, Apr 2, 2020
            Verified Support
            Hi, we have raised a service request. Rest assured, you will hear from us soon. Never miss your favorite shows. You can watch TV on the Tata Sky Mobile app or on https://watch.tatasky.com at no extra cost. Download the app from Google Play/App Store.
            Tata Sky Customer Care's response, Apr 3, 2020
            Verified Support
            We hope that your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
            After one month. I'm swich on tata sky set top box . show me screen needs to paired.plz solve my problem.
            Reply
            Tata Sky Customer Care's response, Apr 2, 2020
            Verified Support
            Hi, you definitely have our attention. Kindly share with us your RMN/Sub ID and let us do the rest.
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              G
              Gungun2
              from Powai, Maharashtra
              Mar 31, 2020
              Resolved
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              Resolved

              Address: Chhindwara, Madhya Pradesh, 480001

              Today i recharge my pack rs 1350 but unfortunately tata sky cuts all my money from my account and it is very huge amount for me 14000 like seriously no company should take this huge amount of money for their recharge and after that in customer care no one is ready to pick my calls i want my money back its very huge amount for me 14000.
              +2 photos
              May 14, 2020
              Complaint marked as Resolved 
              Tata Sky customer support has been notified about the posted complaint.
              Verified Support
              Apr 02, 2020
              Tata Sky Customer Care's response               Hi, we have raised a service request to resolve your concern at the earliest. Stay tuned for further updates.
              Verified Support
              Apr 05, 2020
              Tata Sky Customer Care's response               We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
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                J
                jijoyvarghese
                from Powai, Maharashtra
                Mar 31, 2020
                Resolved
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                Resolved

                Address: Pune, Maharashtra, 411018

                I had taken new connection of tata sky..
                The executives gave me a holiday hungama package as gift.
                They had told me to login to this website www.holidaywithqaspl.com
                But am unable to login with error as invalid code
                I am struggling from last few days. Tata sky executives are cheating public by saying wrong information which is against the fact for selling their product
                Executives not responding nor receiving calls.. Please help.

                My Subscription ID [protected]
                Kavita Varghese
                Mail ID : jijoy.[protected]@gmail.com
                May 23, 2020
                Complaint marked as Resolved 
                Tata Sky customer support has been notified about the posted complaint.
                Verified Support
                Apr 01, 2020
                Tata Sky Customer Care's response                 Hi! We understand your concern. We have raised a service request. Rest assured, you will hear from us soon.
                Verified Support
                Apr 20, 2020
                Tata Sky Customer Care's response                 We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help! 
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                  G
                  Gaurav Meel
                  from Powai, Maharashtra
                  Mar 30, 2020
                  Resolved
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                  Resolved

                  Address: Rajendra meel,Oppsite navjeevan college, Sikar, Rajasthan, 332001

                  I recharged my Tata Sky account on 22th march evening by PhonePay..It has been a day and my account is still deactivated although a balance of 193 is present in the account ..Why would the Tata Sky server will de-activate the account in between although balance is available?? Is this some kind of fraud.? What kind of service is that.? Fix this problem...AndI advise the new people not to subscribe to TATA Sky...
                  +1 photos
                  May 6, 2020
                  Complaint marked as Resolved 
                  Tata Sky customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 31, 2020
                  Tata Sky Customer Care's response                   Hi, we have raised a service request. Rest assured, you will hear from us soon. Never miss your favorite shows. You can watch TV on the Tata Sky Mobile app or on https://watch.tatasky.com at no extra cost. Download the app from Google Play/App Store.
                  Verified Support
                  Apr 01, 2020
                  Tata Sky Customer Care's response                   We hope that your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
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                    R
                    [email protected]
                    Mar 30, 2020
                    Resolved
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                    Resolved

                    Address: BILASPUR, BILASPUR, BILASPUR, Gautam Buddh Nagar, Uttar Pradesh, 495001

                    Based on the communication from tata sky representative to make a recharge i have made payment through my tata sky mobile app the sum of rs.300. The payment was made through upi mode. The request came to my upi app with vpa named "[protected]@apl" requesting the amount provided in the app. I have approved the collect request and the payment was successful - dated 30 March 2020. After the transaction, till date i have not seen my tata sky account reflecting the amount recharged.
                    Transaction ref number[protected]
                    please resolve this issue Tata Sky customer care are not connected in toll free number
                    my contact number [protected]
                    +1 photos
                    May 7, 2020
                    Complaint marked as Resolved 
                    Tata Sky customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 31, 2020
                    Tata Sky Customer Care's response                     Hi! We understand your concern. We have raised a service request. Rest assured, you will hear from us soon.
                    Verified Support
                    Apr 01, 2020
                    Tata Sky Customer Care's response                     We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
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                      L
                      lakshmikant1
                      from Hyderabad, Telangana
                      Mar 30, 2020
                      Resolved
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                      Resolved

                      channels are not working after recharge

                      Address: T.Dasarahalli, 560057

                      I have recharge the tata sky but still, channels are coming to.
                      On 29 march i recharger the tata sky but after recharge and gave the missed call every time but still the channels are not coming, need help —...
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                      D
                      duttapc1957
                      Mar 29, 2020
                      Resolved
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                      Resolved

                      Address: 35, Arya Patty, Durgabari Lane, Ward Number 4, Cachar, Assam, 788001

                      Dear sir,
                      To recharge my tata sky tv connection having subscriber id [protected], i have deposited rs 335.00 twice on 23.03.2020 and 25.03.2020 vide bank reference numbers igaijftpu7 and igaijpyty6 respectively.
                      However, rs.335.00 of 23.03.2020 refunded on 26.03.2020 vide bank reference number ixgasnvtw9.
                      Now till date it is not recharged and remains deactivated...
                      I have tried to inform the matter over given mobile numbers but i have received no response..
                      I, therefore would like to request you to look into the matter and solve the problem at your earliest so that i can enjoy the tv programmes smoothly.
                      With thanks
                      Paritosh chandra dutta
                      (Subscriber id [protected])
                      29.03.2020
                      May 1, 2020
                      Complaint marked as Resolved 
                      Tata Sky customer support has been notified about the posted complaint.
                      Mar 29, 2020
                      Updated by duttapc1957                       No response; non-interest to solve my problem ...
                      Mar 29, 2020
                      Updated by duttapc1957                       Please try to send message to my registered mobile...
                      Verified Support
                      Mar 30, 2020
                      Tata Sky Customer Care's response                       Hi, we understand your concern. We have raised an SR# 1ZMROLCQ for you and will contact you soon with a solution.
                      Verified Support
                      Mar 30, 2020
                      Tata Sky Customer Care's response                       We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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                        S
                        sunder12
                        from Mumbai, Maharashtra
                        Mar 29, 2020
                        Resolved
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                        Resolved

                        We have got an issue in the tv which is not working and it is causing the below issue in the set of box and no picture seems to be coming.
                        Error message : pairing error.
                        Nds[protected]
                        [protected]
                        This is causing a serious error for us to watch the tv and this has been happening from
                        Today morning we would need your help to get this issues please
                        +1 photos
                        Apr 30, 2020
                        Complaint marked as Resolved 
                        Tata Sky customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 30, 2020
                        Tata Sky Customer Care's response                         Hi, we understand your concern. We have raised an SR# 1ZMTQRCB for you and will contact you soon.
                        Verified Support
                        Mar 30, 2020
                        Tata Sky Customer Care's response                         We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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                          A
                          Abhi919
                          Mar 29, 2020
                          Resolved
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                          Resolved

                          set top box stuck on standby mode

                          Address: New Delhi, Delhi, 110052

                          My tata sky set top box is stuck on standby mode and does not turn on. Sometimes it turns on but shows no signal after a few minutes or if we change the channel. We have tried unplugging all the wires but no result. We are continuously trying to contact the customer care but no response from their side. Have been facing the problem for 3 days and no resolution till now....
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                          101 found this helpful
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                          A
                          Aiyaz7
                          Mar 29, 2020
                          Resolved
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                          Resolved

                          not working after recharge

                          Address: Neral, 4010101

                          Hi Team,
                          My Tata sky Subscriber ID - [protected], Have Recharge of Rs 341/- picture attached, Still I am not able to see any channel, showing Recharge not done. Please help to activate from your family end as soon as possible.

                          This time we are at home we need it urgently for time pass time.

                          Thanks in advance,
                          Aiyaz Ahmed...
                          +1 photos
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                          6
                          6261261222
                          from Powai, Maharashtra
                          Mar 29, 2020
                          Resolved
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                          Resolved

                          Address: Village Tedesara Dist Rajnandgaon, 491441

                          I came back from home to long time and switch on the TV and my TV show the some description.
                          The set top box needs to be paired.
                          Please call the customer care if any problems persists.
                          I have call many times to customer care but no any response.
                          My subscriber id is [protected] and my set top box is without card.
                          +1 photos
                          May 6, 2020
                          Complaint marked as Resolved 
                          Tata Sky customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 03, 2020
                          Tata Sky Customer Care's response                           Hi, we are here to help you out. We have raised a service request. Rest assured, you will hear from us soon.
                          Verified Support
                          Apr 04, 2020
                          Tata Sky Customer Care's response                           We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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                            Bholanath Choudhary
                            Mar 29, 2020
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                            Address: Kamothe, Mumbai City, Maharashtra, 410209

                            Dear Team I am not able to watch Tata sky after recharging it with 584 after. 35 days. It shows this is the wrong card for this set top box ( paring error ).i have tried too much but to fail to resolve to watch tv smoothly
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                              Dr. Sourabh Sharma
                              Mar 28, 2020
                              Resolved
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                              Resolved

                              Address: International Management Institute, IDCO Plot No 1, Gothapatna, Bhubaneswar, Odisha, India, Khordha, Odisha, 751003

                              Set top box is always showing the error of "the set top box needs to be paired". Some (14) number is also mentioned at the last. I am facing this problem from last 15 days and not able to solve it. No support from customer care. No body is picking up calls there. Whatsapp number is not on whatsapp. So there is no way to register your complaint.
                              This is extremly unethical and illigal to charge customer without providing the services.
                              Please resolve the issue asap and revert me back my registered mobile number is [protected]. Sub id: [protected] box id: 8208
                              Nds no.[protected]
                              Digicard id:[protected]
                              +1 photos
                              May 4, 2020
                              Complaint marked as Resolved 
                              Tata Sky customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 29, 2020
                              Tata Sky Customer Care's response                               Hi, we understand your concern.We have raised a service request. Rest assured, you will hear from us soon.
                              Verified Support
                              Mar 30, 2020
                              Tata Sky Customer Care's response                               Hi, we were unable to get in touch with you. Share an alternate number so that we can get in touch with you at the earliest.
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                                R
                                RAKSHIT SINGH NEGI
                                Mar 28, 2020
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                                Address: Lucknow, Uttar Pradesh, 226016

                                I recharged Rs 350 using UPI option and the amount was debited from my account but it was not credited in tata sky balance... Please fix this
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                                  Pramitks
                                  from Powai, Maharashtra
                                  Mar 28, 2020
                                  Resolved
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                                  Resolved

                                  Address: Khordha, Odisha, 751006

                                  The set up box is not pairing with tha tv and showing the wrong card error. Subscribe id is-[protected] can you please resolve it as in this pandemic situation entertainment is the only way to spen time. Nda no[protected]. Digicard id[protected]. I have done the recharge now for 1 month of 599/- so, please make it quick as possible sir/mam
                                  +1 photos
                                  May 2, 2020
                                  Complaint marked as Resolved 
                                  Tata Sky customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 29, 2020
                                  Tata Sky Customer Care's response                                   Hi, your concern is certainly noted. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.
                                  Verified Support
                                  Mar 29, 2020
                                  Tata Sky Customer Care's response                                   We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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