Tata Sky Complaints & Reviews

The hd set top box keeps on restarting every few minutes. It's frustrating and annoying. I am paying money for not being able to view the tv. I have complaint to tata sky customer care multiple times. But haven't got it resolved. Few years back the set top box stopped working suddenly. They replaced the set top box. I want to believe that this particular hd box has some manufacturing defect. Hence creating problem. I had the normal set top box earlier or more than 8 years. But it never gave me any problem.

My tata sky password and RMN IS forget. How to change the password.

Subramania iyer, thripunithura, ernakulam
Id no.[protected]
Rmn: [protected]

I get asianet news channel, especially the 1 pm news with broken images and audios on and off. Occasionally, the screen suddenly becomes black and then the channel is displayed again with broken images and audios. I am unable to listen to the news due to this problem.
I contacted the toll free number and a person answered the call after some transfers of lines and waiting for about 10 minutes. I cleaned the terminals of set box connections and reconnected them as per his advice. Still the problem continues. I have this problem with a few other channels also but not all channels.
I request tatasky to solve my problem at the earliest.
Thanks,
Subramania iyer

I had requested for the reinstallation post shifting to my new house. The representative came n ďint even complete the job. I have been contacting repeatedly on his given cell number but he has not bothered to return my call yet. Really fed up chasing him. Pls help me fix my concern asap.

I request the tata sky customer care team to be more responsible in attenting the customers requests. First if all, it's too tedious to place a request later, it gets more tedious when unorganised representatives come and behave weird and leabd the job half way.

Kindly serve my request at the earliest before this matter goes fof a next level of escalation.

Dear sir/ madam,

Recharge done for customer ID no. [protected] for 280 rupees. But not showing in account so please refresh the account of mentioned ID.

UPI transaction ID :[protected]

Me Shahbaz Hussain is permanent subscriber of tata sky having user ID [protected].i want update my mobile no.

As I lost my tata sky registered mobile number, I want to change it with my new mobile number.

I am satayavan das age 64 retd from af. I did recharged on line but failed, as my perception is when i was doing recharge my tv was switched off i got a massage like "request for emergency top-up has failed as your mobile number is mapped with multiple tata sky accounts. To avail the service, sms topup to 56633. I did massage but failed my mob no [protected]. Please do the needful

Setup box red lite on no response sir please box replacement... emergency

I had taken new connection of tata sky..
The executives gave me a holiday hungama package as gift.
They had told me to login to this website www.holidaywithqaspl.com
Through my subscriber id..
But am unable to login with error as invalid code
I am struggling from last 20 days. Tata sky executives are cheating public by saying wrong information which is against the fact for selling their product
Please help.

My registered mobile no is [protected] and sub id is [protected]

Hi I changed my package in tata sky but free channels are not coming I am trying to contact customer care but after giving my all details related facing problems they are not solving my problem.My subscriptions Id is [protected].Can you solve my issue and take an action on tata sky.Hope for positive response.

My Tata sky this is wrong card this my set box

Hello Sir,

We are facing pairing error on tata sky set of box. Below the consumer details.
Subscription ID : [protected]
Name : TULASIRAMAIAH N

Kindly resolve as soon as possible.

Thanks & Regards
N. Hari Krishna

While seeing it’s self suddenly stuck fully blank after some time it will come 10 to 15 minutes fully blanked so kindly send person to solve this problem

Dear Tata Sky Team,

My name is Ramnaresh Singh and my tata sky ID: [protected].

I have done a recharge of 100 last month but it seems some issue with setter box. It would be great if your team can look into this and resolve the issue at earliest.

Registered mob no: [protected]

I used tatasky dth. I tried to register in tatasky app but it always failed. I complaint about this problem more than 6 months to shop owner, service man but no response. Finally they told rmn is wrongly registered. That is not my fault because i used my mobile number more than 15 years also a fancy number. Shop owner says he will try. But this quarantine periods no option to recharge. I tried tatasky toll free number and help email but no response. So please what can i do next? My due date is 12.04.2020.

Dear Sir/Madam

My Name is Ramnaresh Singh and My Tata Sky ID No.[[protected]]

I have a complaint that I have lost my old mobile no.[[protected]] and I am unable to login to the Tata Sky app and OPT is getting to the OLD Number.
Hence, I would request you to please update my new number as[[protected]] at earliest.

Thanks,

As our network is tatasky. There have mentioned as "130 free channels" but they are making charges for those free channels and also the free channels are not usefull as per the user required. If this payment must be done. Why do they say it as free channels? Can you plz solve this problem.
As i called customer care to known about the free channels but they said it is much as per government. If it must why do they mention as free channels?

I am tata sky consumer my id is [protected], i wish to reset my package, but i forgot my password and registered mobile number. Last one year i contentiously try to contact tata sky by helpline for this request.till i have not get any response from tata sky

My wife had transferred rs.7500/- on 5th february 2020 to tata sky account instead of transferring it to somebody else by mistake in google pay app.

I called up its call center and informed the same and i received call back from them stating that the amount is not credited to my account and assured they will look into it. Later again i got the call from them stating the amount is traced and assured i'll be getting the refund in 21 days. Its been 60 days since the issue is happened and i didn't received the refund yet.

Hence i called the call center again on 5the april 2020 to check the status and there is no clue about the issue with them. Hence raised the issue again and sent the written complaint to [protected]@tatasky.com on 6th april 2020 with required screenshots.

I got a call back today from tatasky stating that amount will credited back automatically with 10 to 15 days working days. If not i have to contact google pay customer support for payment.

The issue is amount is credited to tata sky billdesk id billdeskbqr. [protected]@hdfc on 5th feb 2020 with upi transaction id[protected] and it is clearly visible in google pay app.

When the amount is credited to concern upi id, how google will refund my amount? In such scenarios, the amounts will be there in suspense account of the service provider since i've not mentioned any subscriber id / mobile no while transferring the amount.

Call center team is not able to understand this simple logic and continuously giving the standard answer that i'll be getting the refund if not i've to contact google pay for refund.

The executive with whom i spoke half an hour ago, is not all interested to understand the problem nor interested to check my complaint mail for better understanding. Instead he repeatedly says, he is helpless and he can't do anything and he didn't received the mail even after re forwarding the mail again during the conversation. You can check the call recording of our conversation half an hour ago.

Following are the mistakes from my end, which led to this issue.

This transaction is not meant to recharge tatasky, transaction is initiated to pay part of shop rent. However, she selected tatasky instead of shop owner contact by mistake.

Subscriber id not mentioned in the google pay contact. Only bill desk id is there. (Screenshot attached for your reference).

The payment is transferred without subscriber id to your bill desk id billdeskbqr. [protected]@hdfc (Screen shot attached). Hence i believe the said the amount may be lying in the suspense account.

Therefore i request you to kindly check the same resolved the issue asap.