Tata Sky Complaints & Reviews

I bought tatasky receiver and its sets from a friend, now it belongs to me, since the previous mobile number which belongs to the old owner, the problem is that, whenever i want to subscribe my selected prefered channels it has to be done throught registered mobile number, which is not my mobile number. Therefore, registered mobile number of subscriber id [protected] has to be changed to my current mobile number [protected].

Hi,

I getting error while i start watching my tata sky tv. The error message is below

This is the wrong card for this set top box
(Pairing error)
Nds no:[protected]
Digicard id is[protected]
(14)

My tata sky subscriber id[protected]
Mobile: [protected]

I recharged again my tatasky disk by issue is still persisit.

Sir, I request you to please check the matter. I recently recharged my tata sky after a huge gap(few months) but now when I turn on my t.v it displays this is the wrong card for this set top box. I hope you understand my problem and please look into the matter sir.
Thanking you in anticipation

Sir,
I have made complaint on the issue 5 days back through help line desk and email with 4 reminders.
I have been assured everytime but with no result. I am a retired government..
Officer and a senior citizen, completely exhausted now.
I have recently shifted to agra from dwarka delhi. I have even forwarded complaint through dwarka circle of delhi.
I have made timely recharge of my packs but denied fascility as i cant view anything.
My subscriber id - [protected]
Regd mobile no - [protected]

Fed up with tata sky services. First of all this is one of the most expensive service providers in dth. And in beginning of this month for 8 to 10 days service was getting interrupted due to sun outage and now maybe because of covid 19 we are unable to see 90%of channels from selected pack. We are getting error as your tata sky box is not receiving signal due to bad weather. Really if weather is issue then it should be for all channels not selected channels. We are able to see only 10% of subscribed channels. Another thing is it happens only in day time. If issue is with dish or wires then in night time also we should get issue. But night time we can see all subscribed channels. If you are not giving waiver in your charges due to covid 19 to your subscribers then all we expect is uninterrupted services by dth provider in this lockdown period. Most irritating thing is they have no one at service helpline number to speak as well. My subriber id is - [protected]

Refresh my subscribe id [protected]

I have recharged my dth service yesterday but my channels are not yet activated and most importantly i didn't get any recharged message from tata sky but the amount got debited from my account for sure. I have recharged for rupees 282, but still now it is not getting any channels. My id is (Protected) and my registered mobile number is (Protected)....

We open the TV after 2 months.after recharge the TV it is saying that the card is wrong in set top box.

Card id[protected]
Tv id [protected]
Mob. No. [protected]
Inspite of checking of all the connections the tv is showing the signal problem.
It might be possible that the tatasky may have change the vendor where old set off box may not be matching.
It is requetsed to take necessary action in the matter and if any engineer is to be send to sort out the problem then date of visit and mob. No. And name may be intimated on mob. No. [protected].
An early action is solicited.

It is showing wrong card for thos set top box(pairing error)
Nds no[protected]
Digicard id[protected]

Pls deactivate my secondary connection

It is showing as this is wrong card for this set top box (pairing error) pls solve this issue as soon as possible cuz v aren't able to contact to tatasky help service as they r taking the chargers telling to wait for 10 minutes its been so many days i am trying to contact pls do the needful as soon as possible thankyou.. ID: [protected]

Hi my reg. Mobile no. Is [protected]
My secondary box is inactive and i wanna make it active as due to covid 19 we are at home and wanna enjoy dth services. I am unable to contact customer support. Activation option is neither available in the app nor on the website. Please help asap. My secondary setup box no. Is[protected]
And digicard no. Is[protected]
I have attached its details screenshot also. Please help

My tv is showing that set top box needs to be paired. Previously you replied someone with the same problem to remove card and insert again.but i have hd box there is no card.what should i do.customer care is not replying.

Date[protected]
mob no [protected]
you are not providing us easy steps to change my plan himself.
and tollfree number also chargable.
Not responding your website.
no easy step to change plan on setupbox menu.

Hi i have not been using tatasky for a while, now i recharged but its showing error 14, this card is not compatible with this set top box.
please have it resolved

I accidentally recharged to subscriber id [protected] of r ₹50+ ₹356 kindly refund my money

I didn't recharged my dth for 8 months now when I'm to recharge the set top box is show subscriber id : NA. The set top box was showing to recharge my account I recharged it with the help of my registered mobile number now it's again showing that my account is disactivated

In tata sky all channels espically cartoon freeze and then start again and sometimes shows a black screen or no signal sign between I have also submitted compliant through chat but no response please fix this issue
P.S:No problem with my tv as I watch YouTube in it.

I am unable to see marathi channels since morning. I have subscribed the same and also have active recharge.
I am not able to view zee marathi, zee talkies, abp majha etc channels. It shows please subscribe this channels.
But as i checked my current pack details, i have subscription of marathi regional pack.
Please find attached snap....