Tata Sky Complaints & Reviews

I have purchased Tata sky connection in 2016. I have changed my address and name is also wrongly written in profile. I want to change both but no reply from them on call and on mails.

CUSTOMER ID- [protected]

Old details-
Name- PSING SING
Address- AT KOMAL 7 C
NAVAL BASE NAD KARANJA
PANVEL
District- RAIGARH
CITY- PANVEL
MAHARASHTRA-410206

New address details-
Name- PUSHPENDRA SINGH
Address- Q.NO. L4/9, 'L' SECTOR
DOLPHIN HILL
CITY& DISTT.- VISAKHAPATNAMA
A.P- 530005

After a gap of two months i recharged my tata sky then it is showing this is wrong card for this device (pairing error) for no reason.

Tried to contact custemer Support number as well as Sent an email to help desk.
but no one is hare to aolve the problem.

all are only for business.
Very bad services.

Subscriber id is - [protected]
Set top Box no[protected]
NDS no - 26413 [protected] 1
Digicard No[protected]

Please do the needful As soon as possible.

I have tried to recharge my tata sky account with freecharge wallet on 25-march 2020, i have paid 440 rs. (50 wallet+390 from upi id). Amount is deducted form freecharge wallet and showing as transaction successful in freecharge but transaction failed in tata sky, by bad i have tried twice so 880rs was stuck. Please let us know the procedure to get my amount back.

I was not using the connection for a month and once i'm back switched on my tv to fine this pairing error my subscriber ID is [protected] and RMN is [protected] please help me get this sorted out. It's a bit frustrating on why i get such errors from a reputed company please sort this out. Even after resetting the set top box it displays the same error. I tried to call customer care, but no response

Hello team,

I was not using Tata sky for few months and I have recharged yesterday. But it is not working due to signal issues. I have tried to restart the device and it is of no use. Tried to do the master reset with all the possible options but again it insist for signal issue. It is working for all my neighbours in the same block as well as in the society. Please resolve asap as it is much required to stay home to have some entertainment during this covid situation.

Vinoth

I am not able to watch TV its showing 'This is wrong card for this set top box' (pairing error) on screen.
Also trying to contact helpline number but its not working.

My Subscriber id is - [protected]
Set top Box no[protected]
NDS no - 26413 [protected] 1
Digicard No[protected]
Mobile Number- [protected]

Error screenshot attached for your reference.

Please do the needful as soon as possible.

Best Regards,
Vikas Chavan

Can not paired

I have reacharged after 4 5 months and got and error luke this is the wrong card for this setup box pairing error..
Nd[protected]
Digicard id[protected]
Plz resolved the error.

Customer id- [protected]

I had done recharged and its validity is still upto march 18-2020 today while swicthing on my tv its showing the error as "settop box pairing error" error-14 my recharge validity is still upto march 18-2020 but its showing pairing error please resolve my problem
My subscriber id : [protected]
My digicard id :[protected]
My nds number :[protected]

After a gap of two months i recharged my tata sky then it is showing pairing error for no reason.

I am attaching the scree shot of the error. Please resolve it at the earliest.

Nds no.[protected]

Gigi card id. 0005 8738 0775

Regards

Ranga reddy a v

[protected]

I have recharged my tatasky account after 5 months and this error has been shown. This is the wrong card for this set top box. Digi card id is[protected]. Pl get it rectified soon. It is a very not so professional msg by the service providers. I would request to get it rectified as soon as possible and also credit my one day payment of services as the services were not offered due to a/m problems.

My second set top box not working properly
Start my set top box

When I recharged my account I was unable to view channels and black screen had appeared and showing that your set top box need to be paired contact the customer care if if the problem persists.

Tata sky wrong card for this set top box I'd no [protected] so pls help to get the solve the issue

Hi
I am facing issue with tata sky "this is the wrong card for this set top box "
I tried to reinsert so many times wiped it clean . Still after recharging it is not working.

Hello, i was not able to view some channels on tv, view is bad weather but the weather is very sunny so i had complaint customer care one month before and they told me the problem needs to be resolved if technician will visit, i am said, no need to pay any charge, but they have deduct amount from my account?
Also they are charging monthly recharge amout which they promised to wave off. They have charged around 800rs on for super lmb which promise for free of cost in call. Tata sky providing very pathetic service and looting us. I asked them to take your box and return my money but they are not agree. Box cost is around 6500rs.
If tata sky is not able to provide service properly they should not loot common people.

I asked them to take your box return my money but they said we can not.

If they are not providing service customer can not take another vendor service.
My registered number is [protected]
Tata sky id [protected]

My set-top box was working fine till yesterday. Suddenly i am getting error 02. Digicard may not be inserted properly. This issue is just there and even after restarting the set-top box, cleaning the card and reinserting the card with the arrow on top did not resolve the issue. This is the first time i am getting this. Please help as its really annoying

Sir

Recharged my account id nu [protected] lying idle for months for rs 298
But now it says pairing problem

And none of you so called helpline attend or respond to my calls

Kindly resolve at earliest
Or refund the amount at once.

It is not understood as to how the pairing problem arises after the recharge is done.

Regards

Rajashekhar
[protected]

I have recharged my Tata sky connection after 3 months and on the screen it is showing pairing error with NDS no and Digicard no
The recharge was done for Rs. 340
How do I resolve the problem ?

Black screen with a message "this is wrong card for the set top box"

But I'd is protected

Please solve these problem fast as fast possible