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[Resolved]  Tata Sky — can't change my tata sky pack

Address: Puri, Odisha, 752001
Website: mytatasky.com

My subscription id is [protected]. I want to change my tata sky pack but can't do it. The drop pack menu is not working (Worked before). I'm aware of changing any channel after 24 hours of subscription. I can add additional channel too. Only dropping any channel is not working. Last time i did it through live chat of tata sky. Please solve this problem.
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Nov 4, 2017
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Sep 24, 2017
Ramlakhan Saini's response Bed services
Verified Support
Oct 04, 2017
Tata Sky Customer Care's response Hi Abha, we have duly noted your concern. Please write back to us the channel or channels you want to drop from your pack so that we can process your request. Processing your request would need an authentication from your end! Help us with your address or last recharge amount.
 
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Comments

Tata sky not showing dd sports during cricket match. According to them supreme court give order not o show cricket match on dd sports. forced to buy star sports package
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Tata Sky Customer Care's response, Oct 5, 2017
Verified Support
Hi Ankita, please refer to the Supreme court order by clicking http://supremecourtofindia.nic.in/supremecourt/2015/4418/4418_2015_Judgement_22-Aug-2017.pdf
Your tata sky very bed service and customer care not response properlly now I am going to close your services ...
Reply
Tata Sky Customer Care's response, Oct 5, 2017
Verified Support
Hi, we do not want you to feel this way. Kindly brief us about your concern for further assistance.
DD National being a mandatory channel to be telecasted by cable operators, tata sky is not following this rule and is blocking this channel when there is a cricket match live telecast in order to force the subscribers to subscribe to Star Sports.

Tata sky doesn't have legal rights to block DD National.
Reply

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