[Resolved] Tata Sky — charges for technician visit | |||
I have been using tatasky services since last 2 years. And i am facing connection issues since last week. I have called tatasky customer care couple of times and followed the instructions for manual settings but was of no use. When i am asking for a technician visit, they are asking me to pay rs.100. Why should i pay for something which tatasky is responsible. I am paying my monthly charges already and tatasky is not able to provide the proper service still they are charging from their customer. This is not done. Was this information helpful? | |||
Aug 2, 2018 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Jul 02, 2018 Tata Sky Customer Care's response Hi Pattnaik, allow us to help you out with this. Please share your RMN/Subscriber ID for further assistance.
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 2 Comments | |||
Comments
I am facing exactly the same issue. I am using tata sky for >2 years and paying around 750 a month. Now suddenly the.signal stop appearing and customer care told me about the stupid 100 RS charge along with any additional charge for repairs..shame on you tata sky there is a thing called customer service: try google it and learn providing it to loyal long term customers. You are getting hefty paychecks cuz o[censored]s and I will shut my tata sky connection than paying you this ransom money. I am suspicious that this problem is created by you only.
Reply
We are also facing same issue. For last three weeks, it shows no signal . We raised many complaints but technician has not contacted yet. Even though there is no signal, tattasky is deducting money from account. We agreed to them that we will pay 100rs at least then they would resolve the issue. But no response. So disappointed with the service.
Tata Sky Customer Care's response, Apr 28, 2019
Verified Support
Hi, you definitely have our attention. Please share us your RMN/Subscriber ID and we will help you further.
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