[Resolved] Tata Sky — error 02

 
3 Reviews
Mumbai, Mumbai City District, Maharashtra, India
 Zarir Bhesania on Dec 26, 2018
My set-top box was working fine till yesterday. Suddenly I am getting ERROR 02. Digicard may not be inserted properly. This issue is just there and even after restarting the set-top box, cleaning the card and reinserting the card with the arrow on top did not resolve the issue. This is the first time I am getting this. Please help as its really annoying

error 02
Complaint marked as Resolved Jan 29, 2019

Complaint Status


[Dec 27, 2018] Tata Sky customer support has been notified about the posted complaint.
Verified Support
Tata Sky Customer Care's response, Dec 29, 2018
Hi, that's not how it should have been. Remove the card and wipe it with a soft dry cloth, insert it back(The Tata Sky logo should be upward and the arrow pointing towards the Set-top box) and let us know the status.
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

I am getting error 02 message on my tv screen for the past 15 days till now of tata sky. Pliz solve it with immediate action.
Tata Sky Customer Care's response, May 26, 2019
Verified Support

Hi, that's not how it should have been. Please turn off the set-top box. Remove the digicard and wipe it with a soft dry cloth and then insert the digicard into the slot. Turn it on and check if the problem persists.
I am getting error 02 message on my tv screen for the past 15 days till now of tata sky. Pliz solve it with immediate action.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    30%
    Complaints
    9008
    Pending
    57
    Resolved
    2700
    location
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    Tata Sky - error 02