[Resolved]  Tata Sky — frequent loss of signal

Address:

400081

I have been experiencing very frequently for the past many weeks the problem of loss of signal and the error message on tv is bad weather. The weather in mumbai is absolutely clear. Techinicans have visited many times, changed set top box (Charged me for the same), changed some connection points and yet problem is not resolved. I continue to experience the same problem every 15 to 20 days.

Calls made to customer care center yields no positive information. Infact today 15 dec 19 i was told that system is under upgrade and should call back after 2 hours to register the complaint. I logged a complaint through mobile app and an executive called me from[protected] was very rude, had no consideration to listen to me and abruptly ended the call... So much so for customer service!!!

It looks like tata sky is no longer in customer satisfaction or living up to the brand image of quality that tata used to have