Tata Sky Complaints & Reviews

Today tata sky customer lied to me.
I was told that your pass today at 4 o'clock in the evening will be delivered tata sky binge
Then at around 5.30 pm, i received a call that 30 minutes will be delivered
And then 1 hour passed. When i called them back, they said that you had spoken yesterday at 12 o'clock.

They made my time wasted. I went nowhere today waiting for him at home....

I haven't used my set top box from last 3 months. Today i turned on the tv to recharge for the box but it is not working properly.
It is showing wrong card for this is set top box (Pairing error).
I have looked for the solution online on you website also. There it shows to remove and clean the card properly and insert it back.
I have tried this method 4-5 times. But still not working. Showing same error. I am attaching...

I have been outstation for around 20 days and when i come back home and switch on my tv and tata sky then the screen on my tv says that "this is the wrong card for this set top box" (Pairing error)
Nds no :[protected]
Digicard id:[protected]
My subscriber id : [protected]
Let me also inform you that i have already recharged my tatasky.
Kindly resolve this issue...

Tata sky provides one of the worst service. I have changed the settop box 3 times in a short span as they said it gets repaired frequesntly. And recently one of the tatasky service attended the rapair for no singal and he said your receiver is damaged. If you replace new one it is 350 rupees sir, i have a old one in good condition, i can give it for 200 rupees, i agreed half minded. But again in 1 month the same problem arises and customer...

Tatasky broadband is cheating their existing customers by charging them a higher amount for renewals than what is mentioned on their website.
I had been receiving payment reminders for renewal of my subscription plan: 50mpbs unlimited 6 month package for an amount of rs 7, 500. I did a successful recharge on 4-dec-2019 by paying rs 7.500 online.
However, to my surprise, when i checked the tatasky broadband website, i saw that...

I was not using the services for about a month and once I'm back there is an error stating that THIS IS THE WRONG CARD FOR THIS SET TOP BOX.please rectify the issue as soon as possible.
NDS[protected]
DIGICARD[protected]...

Every time when we start the television. After two minutes it shows error in channel and doesn’t connect to the system. Although we have purchase a new set up box before a month which is a hd set up box which doesn’t contain a card but your company says that our technician will visit at home and fix the card and will charge 150rs. Even without the card it’s working for a month then why not now!? We have been complained about this four...

I was out of station so my tata sky was off for about 3-4 months.
but when i returned and started it again i am getting an error message station that the card is unable to pair with the device.
my registered no is-[protected]
subscriber id-[protected]
i have included the pics of the error and the details of my nds and set top box.

plzz help me with a resolution as i am a regular customer of Tatasky...

Since a month a am unable to watch zee marathi channel., So many times I have given complaints to the Tata sky but every time executive reconfigure the settings but unable to resolve my issue. They are suggesting to take technician visit to resolve this issue and for it they are charging 225rs. I don't understand it's Tata sky network issue why should I pay for this. And it's for only one channel....

My name is Jay Parekh and i have taken a new tata sky connection on 2 dec at my residence, i was offered amazon fire stick with the offer in which i had to pay 249 every month after the trial period gets over and 3 months of amazon prime was free for 3 months, i told the contact center executive that i already have a amazon prime subscription of 1 year so why should i pay 129 monthly after 3 months for amazon prime, he told that u dont have...

I was out of station for 3 month so not reached my tatasky and today I am back and reached my tatasky account but not getting any chennel when I call customer care they are asking service fee of 150 for resolving issue after asking 1st customer care person disconnected call after try anther person asked same deltas and explain if I change service how much I need to pay or pay rs 150...

My father on 26th october, 2019 from mobile number [protected] called tata sky with an intent to activate english channels. He had selected telugu language to talk to the representative, instead the call got picked up by a hindi speaking representative. Knowing a little bit of hindi and since our requirement was clear (To activate english channels), he continued with the same rep as he did not like to wait for one more representative. He informed...

I'm getting the pairing error
My ID is [protected].
My RMN is [protected]
I was not using the connection for a month and once i'm back switched on my tv to fine this pairing error.
It s a bit frustrating on why i get such errors from a reputed company please sort this out.
Request you to kindly resolve asap...

I have replaced my stb with an hd stb on 29-nov-2019 and since then i am not able to view single channels.
After talking to multiple service executives, nobody is still able to find the solution.
I am continuously getting the below message
To subscribe sms to 56633 even for the channels which are included in my subscribed pack e. G. 504 abp news free. The service is awful and there is no proper answer on what is the...

After a gap of six months i have recharged today tatasky, but getting pairing error

After a gap of two months i recharged my tata sky then it is showing pairing error for no reason
Till the day i recharged tata sky coustomer care person used to call me ask for recharged no any care from from the coustomer care asking whats the problem since they got the money they keeping quit till it reduces to zero.
My nds no.:[protected]br...

I have recharged my tata sky id [protected] by rs 2000/- through my netbanking account on 22/10/2019. Payment made at tata sky portal using bill desk gateway. My account debited and tata sky a/c not credited. Tata sky saying that they have not received the payment but in my account the payment is successful. Till date i have submitted them my full bank a/c statement but they are neither refunding my money nor crediting the tata sky a/c. When...

I've recently faced a problem on my tatasky set top box showing a message that it's the wrong digicard inserted. I don't know what's causing this trouble. I haven't done anything wrong and it's just as the way it was. For a few days we were a little bit inactive after this the set top box is showing this error. The customer care and all is hopeless. Hope it gets resolved soon....

I recharged the tatasky binge on 25 th nov. But i kept getting the error that the account is inactive. I tried calling the customer care, they asked me to refresh - which did not work. I tried calling them again - they asked me to do factory reset, which also did not work. On 26th nov them said they will send the technician home. Technician came it on 27th nov. He did the same thing i did. The agony was he didn't even have a demo binge stick...

My subscriber id: [protected]

As per my current requirement, i need "optical port" output facility in my normal hd set top box which is not available with my current set top box (Which i found with set top box model no - dsi729tat), therefore i have called customer support no. And spoken with different support officers and requested them to change my stb with optical port facilities.

One of your executive suggested...

I have the following questions un-answered and my ticket to customer care is getting closed with out proper solution.

1) how can the account can go into negative balance? Is this as per trai rules?
2) temporary suspension is not working properly and the whole point of moving to tata sky is failed. Why?
3) customer care number i was not able to call from usa and asked for solution and some proof for the same?br...