[Resolved]  Tata Sky — No signal or blank screen for suntv, KTV and Sun network channels despite paying for them

Address: Thirunelveli

I dont understand how much bad tata sky broadcast is working for few paid channels like suntv, vijay, z tamil during the evening time (Prime time). We can see only blank screen. Despite master reset, reset tata sky box, power reset nothing seems to be working fine. While other free channels like 1546, madha channel, vijay super are working fine, why only this issue is happening for few channels?

While reporting the issues to helpdesk, they are saying they will charge rs150 for the visit. Is this a new business you are tryinng to do, on top of overcharging for paid channels? Will tata sky refund for the number of days the channels are not working? I havent seen such pathetic service from tata group.

Pls kindly let us know how we can disconnect the service.
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Aug 6, 2021
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Dec 11, 2020
Tata Sky Customer Care's response
Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
Verified Support
Dec 23, 2020
Tata Sky Customer Care's response
We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
 
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