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Tata Sky — Paid the recharge amount to tata sky but didn't got the balance in tata play

I have paid the recharge amount of 270 from Amazon pay to tatasky.[protected]@hdfcbank but didn't get the balance updated in my tata play account.z refund my money.tata play if - [protected], payment reference I'd[protected]
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Hi, this isn't the experience we aim for. Kindly share your Registered Mobile Number or Subscriber ID so that we can look into this.
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Golugdt's [Complaint's author] reply, Mar 17, 2022
Mob no. -8109124324, sub I'd - 1414509479
We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
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We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
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