[Resolved]  Tata Sky — pairing error on digi card with the set top box

My screen shows " this is the wrong card for this set top card. I have recharged my account yesterday. Also, i did not touch the digicard until the error came to my screen. The nds no. Being displayed on the screen should an extra digit to it and is wrong. I reinserted the digicard several times but the error remained the same.
My subscriber id: [protected]
My digicard no.:[protected]
I hope you resolve the problem as soon as possible.
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Apr 7, 2019
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Mar 05, 2019
Tata Sky Customer Care's response
Hi, we hope your entertainment is up and running. Let us know if you require further assistance, we will be glad to help.
 
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