Tata Sky Complaints & Reviews

We are existing coustomer of tata sky with id no-[protected]
And we have upgraded our connection by paying amount of rs 2100 through online when tata sky exceutive visited our house and said that it will be installed in 5-7 working daysbut till now not installed, local kadapa delear call us to inform that our set off box has recieved it will be installed by sending technician, but till date tecnician not visited our home for installation, we very un happy with the tatasky service and with the delear, and we are loosing our faith on tata products and services, so pls look in to the issue nd take initiation for solving the problem, thanking you
Dr. Vijayakishore reddy
[protected]
[protected]

Having paid a sum of rs. 2125/- towards dish, stb and one year telecast subscription on[protected] in favour of m/s. Unisyn enterprises of appco group india vide their receipt no.012725 dated[protected] through paytm to 'unisym hyderabad'. The salesman have informed that the services will be initiated and the dish will be installed in a day or two. Till date nothing has been initiated.

I recharged 200 rupees to my tata sky dth subscriber number [protected] via my icici bank mobile app. Transaction id of the same is bil/rchg/[protected]/tata sky/[protected]. It does not reflect on my dth account on the home screen. A few minutes later a smaller recharge of 50 rupees from the same bank account to the same dth box reflected immediately on the tata sky home screen but the earlier 200 rupees recharge is still not reflecting.

Subscriber id-[protected]; since i changed my pack from all channels to selected channels there is a problem of no signal i’m unable to watch anything even after repeatedly switching off n on. And this is since 1month i have complained infinite times n yet there is not even a single response, i called the costumer care it costed me a lot of money but was of no use. These people only respond when u want to get a new connection or want to add anything to ur package bloody money suckers. U people only know to take money and not provide any services. You better solve my problem immediately and better send 1 o[censored]r personale to fix my problem. I’m going to keep complaining about u until my problem is solved also i will cancel ur stupid useless, worthless dish connection. There are a lot of better dish connection providers than u.

Hi,
Am registered tatasky customer and was happily viewing tatasky till now, but from past 2months, am not able to select packs on tatasky moreover not able to login on my tatasky account.. It says registered mobile number and subscriber id is not registered. Please help me in updating my channels on my registered subscriber id [protected] and registered mobile number with tatasky is [protected]. For any queries please call back to my number [protected].

Thanks,
[protected]

Tata sky distributors commit very good things before buying new conection and they dont complete there single commitment.
And tata sky customer care is very hopeless peoples, they never answers our questions if they receive our call mistakely. Tata sky customer care peoples ask question to us instead of answers.

I will strongly not recommend peoples to buy tata sky connection.

My subscriber ID is [protected].After 2 months I have rechargedy my DTH with RS 216.Now it was displaying a pop up this is a wrong card for this set up box pairing error, I have removed the connections and again I connected but still it was displaying like that only.so, please resolve the issue as soon as possible.

I booked a tata sky connection as some of your company people doing campaning there booked the connection there told that letast 4k ultra hd box with recording, you can watch movies using ped drive and many more. But at the time of connection the installation person got normal hd box so i rejected that and the installation is not done after speaking the tata sky person she told that she dont know that pen drive can be use and there is no recording in that i told why u have told all the false things after telling her that i will go legal as i have all the cctv footage what she has told and all the other proofs, she told that she will be refunding the amount with in 2 days but till now i have not received the payment so now i will be going for legal proceedings. As its already 28 days over, documents attached, please do the needful or shall i go for legal action, already complaint registered with u people but till now no response.

Yaswant kumar jain

+91 [protected]

Attachments area

I am using tata sky satellite and paid for the channels which is included in my pack... But many channels are not coming so i complaint several times to this company... Every time they told that the problem will be solved but they are not fixing it and charging money daily from my account... Pls look after to this... Their customer care no s are...[protected], [protected], [protected]... Thanks

Dear Sir/Madam

My Name is M.Palanivelu and My Tata Sky ID No.[[protected]]

I have a complane that I have lost my old mobile no.

In future my process in your company with my new mobile no.[protected]. and in future you contract me my new no. ( [protected]).

So please you update my new mobile no.in your system.

Thanks,

Amiya satpathy
8:12 am (3 hours ago)
To das, help, nodalofficer, ap, contact

Hi,

Kindly resolve the issue please why i have been charged so much for a used setup-box.

Amiya satpathy
Jogumas tech solutions

On mon, mar 11, 2019 at 9:33 pm amiya satpathy wrote:
Hi,

I did not receive any call from you please call now!!!

Amiya
Hide quoted text

On mon, 11 mar, 2019, 9:12 pm, wrote:
Service request no.: 1cxedrf6

Hello mr. Satpath,

This is in reference to your email regarding material charges issue.

We tried to call you on 11/03/2019 on your registered mobile number [protected], [protected], [protected] and [protected] but we couldn’t reach you.

We need to get some clarifications from you to provide our best service.

We request you to please provide us with an alternate contact number so that we can get in touch with you. You may send us details of alternate contact numbers either throughtatasky.com or mail us at [protected]@tatasky.com.

Thanks!

Soumya ranjan

Tata sky nodal desk

Tatasky.com / [protected]@tatasky.com

[thread id:1-1cxee7r9]

— original message —
From: amiya. [protected]@gmail.com
Sent: 11/03/2019 08:29:19 pm
To:
Cc: ; ;
Subject: unnecessary charge for setup box swaping

Hi,

My primary setup-box was under warranty but tata sky deducted huge amount for replacing a used setup-box for my old box which was not working properly.

Kindly explain the below transaction please

Transaction id

Amount (Rs)

Description

Date

Receipt

Tax invoice

Other services

400.00 (Dr)

Hdlg chrgs of hd swap box

11-mar-19

Na

Na

Other services

118.00 (Dr)

Debit towards actfeecharges

10-mar-19

Na

Na

Other services

413.00 (Dr)

Debit towards instlfeecharge

10-mar-19

Na

Na

It's a huge amount for replacing a used setup-box : 931 rupees.

Kindly explain the same please. With proper explanation new box price, installation charges etc...

If i pay this much amount so what he means of warranty!!!

Subscriber id : [protected]
Rmn : [protected]

Amiya satpathy
Jogumas tech solutions

On mon, 11 mar, 2019, 8:29 pm amiya satpathy, wrote:
Hi,

My primary setup-box was under warranty but tata sky deducted huge amount for replacing a used setup-box for my old box which was not working properly.

Kindly explain the below transaction please

Transaction id

Amount (Rs)

Description

Date

Receipt

Tax invoice

Other services

400.00 (Dr)

Hdlg chrgs of hd swap box

11-mar-19

Na

Na

Other services

118.00 (Dr)

Debit towards actfeecharges

10-mar-19

Na

Na

Other services

413.00 (Dr)

Debit towards instlfeecharge

10-mar-19

Na

Na

It's a huge amount for replacing a used setup-box : 931 rupees.

Kindly explain the same please. With proper explanation new box price, installation charges etc...

If i pay this much amount so what he means of warranty!!!

Subscriber id : [protected]
Rmn : [protected]

Amiya satpathy
Jogumas tech solutions

Our neighbors recently installed tata sky around 27-28 february. So the installation team visited and disturbed our connection and provided them connection. When we lodged a complaint they disturbed neighbors connection and rectified ours. When they complained our connection was disturbed. I checked with our watchman and came to know of the problem. When i confronted, they acknowledged the problem and then sent technician with equipment to restore both connections. I asked the tata sky to refund for the lost period of about a week. Instead they have deducted rs 100 for technician visit.

Hi,

This is kishor. I am a tatasky subscriber. I have couple of concerns.

First thing is i have little bit amount balance in my tatasky dth account. Service is discontinued from 10th afternoon by tatasky. When i called to tatasky customer care, their associate informed me like they have customers in billions, they can't migrate with new rules at a time on 31st march 2019 so they are grouping or segregating customers, discontinuing with old plans and forcefully asking to migrate to new plans. Now i am under that group so the associate asked me to select the channels as per new rule to get continuation. Here my question is still 20 more days are there to migrate with new rule, why is the service provider forcing me to migrate without informing me. I might not watch or continue the service provider after the deadline. Why should they discontinue the service when i have balance in my account.

Second thing is i am really opposing your new rule. Earlier i used to pay 325 rupees for more than 25 channels which i use to see regularly. Now i need to pay more than 400 to watch those channels. My father lives in a village and use to pay 150 rupees for more than 50 channels now he needs to pay more than 300 for less than 10 channels which he wants to see. I would have appreciated with your new rule if there is no network fee and ask to customer to select which channel they want to see and pay only for those channels. Ncf is the burden for customers, off course they are getting 100 free channels for ncf but hardly watching couple of channels that too forcefully.

My humble request to withdraw the new rule or remove the network fee.

My details -

Mail id - [protected]@gmail.com
Phone - [protected]

Will expect your reply.

Thanks and regards,
Kishor

Hi, mene already 7-8 bar complaint kar chuka hu but koi bhi meri problem solve nahi kar raha hai mere yha k area me jo customer support team hai wo to bahut kharab hai, technician ne ek bar visit ki or wo bhi bewakoof bana kar chala gya usne kha box me kharabi hai or box change kar ke chla gya wahi problem naye wale box me bhi aai usko kha bhi tha box sahi hai but wo kahne lga nahi box me hi kharabi hai us technician ka nam suraj tha pls agar koi consern person hai to meri ye problem solve kare 10 din se jyada ho gye hai or jo recharge kiya tha wo bhi bekar hi ja rha hai.. Koi use hi nahi ho rha hai.

Or to or wo box ke 1699/- bhi leke gya jabki mera box bilkul thik tha

Customer care bhi nahi sunte call karta hu to kahte hai kal ki dat me technician visit kar jaenge or problem solve kar di jaegi but koi nahi solve kar rha

Tata sky brand hai but brand jesi service bilkul bhi nahi hai

Tata sky mandatorily put 100 basic fta channels to be subscribed according to their choice which is limiting our choice of selection of fta channel.
Due to this my monthly amount has gone up to rs 173 as fee.
When asked tata sky told that it is mandatory and you can not modify that. Also it violates my fundamental right of viewing the channels of my choice. Tata sky can not force me to take the channels according to their wish.
Also as per trai only dd channels are only mandatory for basic fta.

Sub i'd [protected] tata sky.

Tata sky id:[protected]
Recharge cost is very high, and customer care number is not connected, what i do, don't careless

I want some channels i maintain below list
S. No channel no chaneel name
1 1403 gemini movies hd
2 1409 zee telugu hd
3 1411 gemini tv hd
4 1416 etv hd
5 1421 star sports 1 telugu
6 1422 star maa hd
7 1429 star maa movies hd
8 689 kishi tv
9 809 9xm
10 816 sony mix
11 822 b4u
S. No news channels
1 1406 sakshi
2 1425 tv 5
3 1427 tv 9
4 1428 n tv
5 1432 abn
6 1433 t news
7 1436 v6 telugu
8 1444 hm tv

Didn't use the service for 3months. Then i recharged today but it is not working.
On the tv, there is just a black screen with a message : "this is the wrong card for this set top box (Pairing error). Nds no.[[protected]] digicard id[[protected]]"
My subscriber id is [[protected]]
Please resolve this problem as i trust your good company. I am your loyal tata sky customer.
Thanks.

I took a tata sky connection for two t. V.'s on[protected] and paid rs. 3500/-, and was promised that abill with break up will follow. I have so far not received anything. I understand that the amount paid covered installation and a months subscription. However i find that installation and a months subscription should have costed rs.1599/- for first t. V. And little lessor for 2nd t. V.in addition your records show my subscription valid till 2nd of april 2019 only.

I would request you to look into the matter and send me the details of the deductions and refunds or adjustments if any.

Thanking you,

Santosh kakroo

Tata sky i. D. Ds[protected]
Reg. Ph. No. [protected].

Hi,

I had booked new connection on 3rd march through website... Till now no one came for installation. I registered many complaints (Request number is 1cp6w398) through mail and even call no use by them

Subscriber id is: [protected]

Kindly refund my amount... Don't want to waste my time and energy on your network

Regards,
Madhan rayan...

I have using the tatat= sky hd with 325 south pack as per new guideline it come around 386 as confirmed by tata sky people. My pack validity up to 25/03/2019 as of know balance 192/- but today after i not received hd channels in my pack. I have called to customer care of tata sky they not respond properly saying that my will automatically converted with any information. Pls check my complaint and do the needful on urgent basis.

Thanks and regards
V sreenivasulu
Mobile no [protected].