[Resolved] Tata Sky — Recharge Done but not credited in my account

[Resolved] Tata Sky — Recharge Done but not credited in my account

A atuljainca from Mumbai, Maharashtra Oct 4, 2021

I have done recharge of Rs 200 on 12th Sep 2021 but the amount was not credited to my account. I had raise a complaint after two days and now it is almost 22 days past but the customer care does not bother to resolve my complaint. I will wait for few more days or else need to go to consumer court. Atul Was this information helpful? No (0) Yes (0)
Nov 11, 2021 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Oct 05, 2021 Tata Sky Customer Care's response Thanks for sharing your details. We have raised your query and we assure you that it will be resolved promptly. Verified Support Oct 05, 2021 Tata Sky Customer Care's response We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help! Oct 05, 2021 Updated by atuljainca Concern is not resolved but I have send complaint to Nodal Officer. Verified Support Oct 06, 2021 Tata Sky Customer Care's response We understand what this has been like for you. We are looking into the matter now. Allow us some time as we figure the best way to solve this issue for you. You will hear from us shortly. Verified Support Oct 07, 2021 Tata Sky Customer Care's response We were unable to get in touch with you. Do share a preferred number and suitable time so that we can get in touch with you at the earliest. Oct 08, 2021 Updated by atuljainca Please give a call between 6 to 7 pm today. Verified Support Oct 08, 2021 Tata Sky Customer Care's response We have made a note of your suitable timings, you will hear from us soon. Verified Support Oct 08, 2021 Tata Sky Customer Care's response We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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